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Kangarootime Reviews & Product Details - Page 3

Kangarootime Overview

What is Kangarootime?

Kangarootime has built the leading all-in-one childcare management platform. It brings automation to childcare centers and provides childcare professionals with the tools to scale their classrooms, digitize their businesses and seamlessly communicate with their families and employees. The company’s cloud-based mobile application takes professional caregivers out of the revenue cycle, freeing up time for what really matters—the children.

Kangarootime Details
Languages Supported
English
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Product Description

Every care center can create a better connection with the families that they serve. Kangarootime.com automates check-in, tuition billing and payment and child-specific instructions for daily care.

How do you position yourself against your competitors?

* Save time: Kangarootime automates processes to save you hours each week so you can keep the focus where it should be—on the children.

* All-in-one: Keep all of your software under one roof. Use one login for billing and invoicing, managing your staff, and communicating with parents.

* Cost-efficient: One easy-to-manage monthly payment that fits within your budget.

*Contactless: Kangarootime has many contactless features to ensure unnecessary contact at your center, like online payments, digital daily notes and touchless facility access.


Seller Details
Year Founded
2015
HQ Location
Buffalo, New York
Twitter
@Kangarootime1
408 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®

Marissa S.
MS
Overview Provided by:

Recent Kangarootime Reviews

Daria C.
DC
Daria C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Multifunctioning and User Friendly"
I love that Kangarootime provides so much support for families and childcare centers to stay connected. There is an integrated door option for secu...
Jennifer S.
JS
Jennifer S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Incredible All in One Platform, WE LOVE IT!!!"
This is such a time saver for us. The all in one platform helps us keep our business on track and also make it fun and exciting for the parents. Th...
NZ
Neydary Z.Mid-Market (51-1000 emp.)
3.0 out of 5
"An all in one system for Childcare Centers"
That we have all the different systems combined in one. Very easy to use. Customer Service is now slow and does not follow through. They are willin...
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Kangarootime Media

Kangarootime Demo - Kiosk Check-in
Keep your check-in process safe, fast, and contactless. Our kiosk allows parents to enter their phone number or scan the QR code, enter their personal pin, and check their child in.
Kangarootime Demo - Enrollment
Our enrollment tool allows you to easily manage your entire enrollment process from the waitlist to registration and beyond. Forecast open spots at your center and create custom schedules for children.
Kangarootime Demo - Scheduling
Scheduling your staff each week is easy (and efficient!) with Kangarootime's scheduling tool.
Kangarootime Demo - Reporting
Our extensive list of reports allows you to make informed decisions about your business and provide licensing with the necessary information.
Kangarootime Demo - Billing & Payments
Oversee your centers' financials using our robust billing and payments tool. Avoid missing payments, monitor flagged payments, understand cash flow, and more.
Kangarootime Demo - Parent App
Billing your parents has never been easier! Now, they can pay directly from their smartphones. They also get a range of other features like photos, daily notes, messaging and more.
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28 Kangarootime Reviews

4.4 out of 5
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28 Kangarootime Reviews
4.4 out of 5
28 Kangarootime Reviews
4.4 out of 5

Overall Review Sentiment for KangarootimeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
DF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kangarootime?

Convenient for both clients and company. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

Issues involving when they changed finance company. Lots of confusion. Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

Check it out to see if it can match. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Invoice charges. Fixed quickly Review collected by and hosted on G2.com.

Response from Genevieve Carbone of Kangarootime

Hi David - Thank you so much for taking the time to write a review about Kangarootime. We are thrilled that you rated Kangarootime so highly and that it has been convenient for you. We are truly sorry for the confusion with the change of finance company—I will have a member of our team reach out to you to ensure that everything is running smoothly now.

RP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kangarootime?

KT has provided a streamlined service for almost everything that we do including invoicing, payment collection, and daily reports. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

The billing cycles are a little confusing. It is hard to enter in a manual line item without it affecting the automatic withdrawal. Would love to see more report options and also some alignment with state standards, developmental milestones. Would be great to do the lesson plans within KT also...and have the parents be able to see it. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Love the automation with billing and late fees. Also love the daily reports that are emailed to parents nightly. Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Hi Ryan, Thanks for taking the time to write a review about Kangarootime! We're so glad to hear our software has made things easier by helping to automate your billing processes. We'll send your product feedback over to our support team. If you have any further feedback, don't hesitate to reach out!

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kangarootime?

All of the features! They continue to improve, from billing to meal counts. Our families love the updated parent app. They also recently added employee scheduling, menus. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

The messaging. In my opinion it’s the base of parent communication and it takes extra steps that are outside of the admin control to make sure parents get their messages because the notifications are sent via push notifications instead of text message. I wish they had text message capability. The push notifications aren’t as efficient for us because we’ve had to try to stop every parent and help them turn their notifications to persistent, we’ve posted flyers and sent home how to’s in every cubby as well as started doing enrollment meetings before students start to tackle setting Kangarootime up correctly etc however I still get families that aren’t getting messages because when they change phones, reset or update their phones it seems like it defaults back to temporary notifications. I’ve been asking about texting since we signed up a few years ago. Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

It’s a true all in one. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

The ability to truly manage my schools in one place. I eliminated the use of about 4 other systems and programs because KT had it all. Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Thank you for taking the time to write a review about Kangarootime! We're so glad to hear you love our software features! We're also happy to hear KT has been helpful in allowing you to manage your schools in one place. If you have any additional feedback in the future, please don't hesitate to reach out!

SL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kangarootime?

Kangarootime has made my work so much easier and streamlined. They work hard to meet our needs and customer service is second to none. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

Some features don't work for us, but overall value is worth it. Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

Kangarootime is a great service for reducing stress and paperwork. Love the company and you can't go wrong with customer service. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Billing has become a breeze. No more late notes and tracking people down! Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Hi Stacie, Thanks so much for taking the time to write a review about Kangarootime! We're so excited to hear KT has made your work easier and our customer service team has been helpful. If you have any additional feedback in the future, please reach out to us!

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kangarootime?

I love how user friendly Kangarootime is. With one click of a button full sentences are written and downloaded for parent viewing via the app in real time. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

I dislike the attendance sheet feature as it never works for me so I need to make my own attendance sheet weekly. I also dislike how it doesnt work as well on a mac as it does on a pc Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

Get it! Its amazing and always being updated Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Billing is amazing and super easy! I love that the teachers can document easily and quickly in a professional way and everything is stored on a cloud and can easily be retrieved Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Thank you for taking the time to write a review about Kangarootime! We appreciate your kind words. We're so happy to hear you enjoy our user-friendly design and billing features. If you have any other feedback you'd like to share in the future, don't hesitate to reach out!

Verified User in Primary/Secondary Education
AP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Kangarootime?

Support was friendly. Spent a LOT of time talking to them! Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

Too many issues. They would update things that didn't work. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

It did help with putting everyone into one system. Billing was easy Review collected by and hosted on G2.com.

Response from Genevieve Carbone of Kangarootime

Hello - Thank you for taking the time to write a review about Kangarootime. We're sorry to hear that you've been having issues with our software and we would like to talk to you further about this. Can you please email me at genevieve@kangarootime.com? I would like to connect you with a few of our team members to dive deeper into the issues you're having and how we can help.

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kangarootime?

The support the team offers to help work through issues. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

I wish it included an enrollment platform for tracking tours etc. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

With the multiple reports they offer I have been able to stay on top of billing and families in arrears. Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Thank you for taking the time to write a review about Kangarootime! We're so happy to hear our software has made it easier to stay on top of billing. We're also glad our team has been able to help you work through any issues! We appreciate your product feedback and will share it with our team. If you have any additional feedback, please don't hesitate to reach out.

Lauren G.
LG
Curriculum Coordinator
Education Management
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Kangarootime?

Liked being able to see an overview of how many kids we had in our care Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

did not like parent check in app as parents would not check in their kids. Crashed frequently Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

We prefer Procare Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

We needed a daily report for parents and this sufficed. Liked that it was all inclusive and included billing and attendance. Review collected by and hosted on G2.com.

Response from Genevieve Carbone of Kangarootime
(Original )

Hi Lauren, Thank you for taking the time to write a review about Kangarootime. We appreciate the feedback you have provided and will share this information with our product team. If you would like to share any specific feedback, please reach out to us. We take all feedback into consideration for upgrading our software and creating new features.