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Kangarootime Reviews & Product Details

David K.
DK
President
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kangarootime?

I think that the team that Scott has assembled at Kangarootime is the most important factor. They provide great support and continue to add functionality that enables our centers to be more efficient. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

Some of the software's graphics and reports could be improved, and I know that this is something that they are addressing. Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

Evaluate the software thoroughly against the competition and make sure that you get to know the key players at each company. You are not only buying software, you are getting a partner for your business so you want to select the right people who can help your organization grow. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Less paperwork; better communication with parents; more effective scheduling of, and communication with, employees; better management of children and staff in real time; less time required each week for billing. Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Hi David, Thank you so much for taking the time to write a review about Kangarootime! We're so glad to hear our software has improved communication with the parents, children, and employees at your centers. Our team appreciates your product feedback and is happy to hear they've been able to provide great support. If you have any additional feedback, don't hesitate to reach out!

Kangarootime Overview

What is Kangarootime?

Kangarootime has built the leading all-in-one childcare management platform. It brings automation to childcare centers and provides childcare professionals with the tools to scale their classrooms, digitize their businesses and seamlessly communicate with their families and employees. The company’s cloud-based mobile application takes professional caregivers out of the revenue cycle, freeing up time for what really matters—the children.

Kangarootime Details
Languages Supported
English
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Product Description

Every care center can create a better connection with the families that they serve. Kangarootime.com automates check-in, tuition billing and payment and child-specific instructions for daily care.

How do you position yourself against your competitors?

* Save time: Kangarootime automates processes to save you hours each week so you can keep the focus where it should be—on the children.

* All-in-one: Keep all of your software under one roof. Use one login for billing and invoicing, managing your staff, and communicating with parents.

* Cost-efficient: One easy-to-manage monthly payment that fits within your budget.

*Contactless: Kangarootime has many contactless features to ensure unnecessary contact at your center, like online payments, digital daily notes and touchless facility access.


Seller Details
Year Founded
2015
HQ Location
Buffalo, New York
Twitter
@Kangarootime1
408 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®

Marissa S.
MS
Overview Provided by:

Recent Kangarootime Reviews

Daria C.
DC
Daria C.Small-Business (50 or fewer emp.)
5.0 out of 5
"Multifunctioning and User Friendly"
I love that Kangarootime provides so much support for families and childcare centers to stay connected. There is an integrated door option for secu...
Jennifer S.
JS
Jennifer S.Mid-Market (51-1000 emp.)
5.0 out of 5
"Incredible All in One Platform, WE LOVE IT!!!"
This is such a time saver for us. The all in one platform helps us keep our business on track and also make it fun and exciting for the parents. Th...
NZ
Neydary Z.Mid-Market (51-1000 emp.)
3.0 out of 5
"An all in one system for Childcare Centers"
That we have all the different systems combined in one. Very easy to use. Customer Service is now slow and does not follow through. They are willin...
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Kangarootime Media

Kangarootime Demo - Kiosk Check-in
Keep your check-in process safe, fast, and contactless. Our kiosk allows parents to enter their phone number or scan the QR code, enter their personal pin, and check their child in.
Kangarootime Demo - Enrollment
Our enrollment tool allows you to easily manage your entire enrollment process from the waitlist to registration and beyond. Forecast open spots at your center and create custom schedules for children.
Kangarootime Demo - Scheduling
Scheduling your staff each week is easy (and efficient!) with Kangarootime's scheduling tool.
Kangarootime Demo - Reporting
Our extensive list of reports allows you to make informed decisions about your business and provide licensing with the necessary information.
Kangarootime Demo - Billing & Payments
Oversee your centers' financials using our robust billing and payments tool. Avoid missing payments, monitor flagged payments, understand cash flow, and more.
Kangarootime Demo - Parent App
Billing your parents has never been easier! Now, they can pay directly from their smartphones. They also get a range of other features like photos, daily notes, messaging and more.
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27 out of 28 Total Reviews for Kangarootime

4.4 out of 5
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Overall Review Sentiment for KangarootimeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Daria C.
DC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Kangarootime?

I love that Kangarootime provides so much support for families and childcare centers to stay connected. There is an integrated door option for security via bluetooth along with a function to send messages, texts, and photos! Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

I would like an option for video to be sent to families. I believe Kangarootime is currently working on that feature! My staff and I are excited about that! Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Kangarootime has an automated billing system that allows billing to run effectively and automatically without reminders for administrators. Review collected by and hosted on G2.com.

NZ
P
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Kangarootime?

That we have all the different systems combined in one. Very easy to use. Customer Service is now slow and does not follow through. They are willing to listen to improvement to the system based on feedback but do not follow through with upgrades as promised. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

I would like to see more reporting options, specially when it comes to financials of the company and food program.

I have been waiting for this for over 3 years and not upgrades have been made Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

None right now! Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Parent payments is easy and timely.

Staff and children clock in and out. It is all on line and easy accessible

Rooming everyone can see each classroom and if they are within ratios

Parent Communication easy way to keep parents inform about their child's day Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Hi Neydary, Thank you so much for writing a review about Kangarootime! We're so happy to hear about your experience with our payment, check-in, rooming, and parent communication features. We're also happy to hear that our customer service team has been helpful. We've passed your feedback onto our team and if you have any further feedback please don't hesitate to reach out!

Jennifer S.
JS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Kangarootime?

This is such a time saver for us. The all in one platform helps us keep our business on track and also make it fun and exciting for the parents. The BIGGEST piece is also the people!! The people who own and operate Kangarootime are the absolute best. They are always available and they always open to adding features you need and making that happen in rapid timing. Also, the security of private information is fantastic and uses the most secure platform. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

We truly do not have any complaints. The reasons above are a perfect representation of how great the program is. The things we have disliked in the past have been resolved or features have been added so we cannot write about ay dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

You will be so happy with Kangarootime. The software will not disappoint and it will definitely save you so much time and money. You will love the people. Mostly, your parents will be so happy with the real-time App to stay in touch with their sweet little ones while in your care. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

This is solving our issues by saving us time and money. The following features are why: billing and payments, parent communication, privately sharing photos of and information for the children, staff scheduling, Federal Food Program, health checks & tracking (especially awesome during COVID) and reports. Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Hi Jennifer - thanks so much for taking the time to write a review for Kangarootime! We're so glad to hear about the time and money Kangarootime saves you and your center. We're also so appreciative of the continued support from Magic Memories! If you have any additional feedback, our team is always here to help. Thanks again!

Sarah T.
ST
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kangarootime?

Kangarootime is super user friendly for both our staff and parents! It is easy for them to both learn and use. It does everything we need it to as program, plus more! I'm both a staff member and a parent that uses Kangarootime, and I have always been thrilled with the program. The staff at Kangarootime are also incredibly responsive to any issues, questions, and ideas that we have. It is a very efficient program that is organized well. I would highly recommend it! Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

Nothing! Anytime we have a concern they immediately address it and work to fix or remedy the situation. Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

Absolutely consider it! While it may not be as widely known as some other similar programs, Kangarootime is a wonderful choice. They are a wonderful company to work with, and I cannot say enough about their responsiveness, willingness to take feedback and implement ideas, and the ease of the program! Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

It has been incredibly helpful for our billing and reporting. It has also streamlined our arrival and pick up process, especially in these times of Covid-19 and not being able to allow families in the building. Review collected by and hosted on G2.com.

Response from Genevieve Carbone of Kangarootime

Hi Sarah - Thank you so much for taking the time to write a review about Kangarootime. We are always thrilled to hear from those who use KT both as an admin and a parent! We're so happy to hear that it's helped streamline your processes at your center and that our team has been so helpful. If you ever have any feedback in the future, you know our team is here for it!

Jennifer J.
JJ
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Kangarootime?

I have loved Kangarootime from day one. How can we pick what we like best when there are so many amazing benefits. The parent portability, ease of communication, signing children in and out, and billing for tuition are our favorites. We also love the rooming feature because our facility is unique in that we provide therapy services onsite. As a result of the rooming feature, therapists can pull kids out of their classrooms and "room them" to the therapy room, which helps keep track of location of all children. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

The only problem we have had in the past year is that some parents complain of not receiving their messages. However, customer service is great about trying to resolve problems quickly. Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

I compared multiple systems when purchasing Kangarootime for my school. It had more capabilities with a large company accessibility but small company feeling. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

We already had contactless signing in / out before the pandemic so it was easy to transition to a carline verses bringing children into our facility. We love the benefit of parents seeing their tuition bills and statements without calling us for financial data. Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Hi Jennifer! Thanks so much for taking the time to write a review about Kangarootime! We are so glad to hear about your positive experience using our parent engagement, check-in, billing, and rooming features. We have passed your feedback along to our customer service team. If you have any feedback in the future please don't hesitate to reach out. Thanks again!

MM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kangarootime?

What I like best is the rooming. You can see which children are in the building each day and you can see the room/ rooms they are in throughout the day. Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

As an administrator I can't clock in at different sites unless I make an account for each site. I wish my one account would allow me to clock in at all sites. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Kangaroo Time is helping us find our billing mistakes and it makes it very easy to fix them. Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Hi Meghan - thanks for taking the time to write a review for Kangarootime! We're so glad to hear you have had a positive experience with our rooming module and billing features. We've passed your feedback onto our team. If you have any additional feedback in the future, don't hesitate to reach out. Thanks again!

LP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kangarootime?

Kangarootime has a fantastic customer service, always on top of issues and follow up everytime Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

Nothing so far, they have been communicative and have responded to every issue and question I have had Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

We had considered other options and are very happy to have chosen Kangarootime Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Tuition management has been a great benefit and a great load off of our shoulders. Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Hi Leonardo, thank you so much for taking the time to write a review about Kangarootime! We're so happy to hear that you've had a positive experience with our customer service team and have enjoyed our tuition management feature. If you have any further feedback, please don't hesitate to reach out. Thanks again!

Verified User in Education Management
AE
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Kangarootime?

We really like that fact that it is an all inclusive platform. We can communicate with families, send out digital daily sheets that include pictures and have parents set up the payment methods to make billing a breeze! Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

We notice that, at certain times in the afternoon, it seems to run pretty slow and it takes a long time for the pages to load. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

This has saved management and staff a lot of time because we are no longer using 2 different programs. One helped with billing and check-in and check-out security. The other one we used covered communication and daily logs. Parents also have access to upload documents such as physicals. Review collected by and hosted on G2.com.

Response from Marissa Schneggenburger of Kangarootime

Thank you for taking the time to review Kangarootime! We're so excited to hear that Kangarootime has helped save you time by eliminating the need for two different programs. We're also glad to hear that our parent engagement and billing tools have added value to your center. We've passed your feedback onto our team. If you have any feedback in the future, please don't hesitate to reach out!

Lailanie C.
LC
Executive Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Kangarootime?

As a director, I like that I can access it from anywhere I am. I can see which children are at school today, time stamps on attendance, the messaging now includes SMS texts, internal notes for ease, and so much more! Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

In the beginning, guardians could not pick up other families children. Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

We love it! They are always on top of new ideas and implementing any feedback we give. Any time we have an issue, we are contacted right away to resolve. The best team!!! Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

No touch check in and check outs. communication with parents, and just having info available at any time for emergencies is so helpful! Review collected by and hosted on G2.com.

Response from Genevieve Carbone of Kangarootime

Hi Lailanie - Thank you so much for taking the time to write a review about Kangarootime. We are thrilled to hear that our attendance, contactless check-in/out and parent communication tools have been helpful to you! I'll have a team member reach out to you about the guardians and pick up authorizations—I want to make sure that is working properly for you. If you have any feedback in the future, do not hesitate to reach out to us.

BW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Kangarootime?

How easy creating invoices for tuition is! Review collected by and hosted on G2.com.

What do you dislike about Kangarootime?

The only downside is our WiFi in the building hasn’t been strong enough for all the features. Review collected by and hosted on G2.com.

Recommendations to others considering Kangarootime:

Make sure you have a strong internet connection and make sure the tablets are compatible to the software. Review collected by and hosted on G2.com.

What problems is Kangarootime solving and how is that benefiting you?

Staying organized with line items on invoices. Our old way of recording tuition and other fees was out of date and disorganized. Review collected by and hosted on G2.com.

Response from Genevieve Carbone of Kangarootime

Hi Brenda - Thank you so much for taking the time to write a review for Kangarootime. We're so happy to hear that our billing has helped your center! Thank you for raising the point about internet connection—there are a few things you can do to increase your internet speed and ensure that our software runs well. I will have a team member reach out to troubleshoot with you. Thanks again for taking the time and in the future, do not hesitate to reach out with any feedback for us!