Top Rated Kangarootime Alternatives
Kangarootime has helped us streamline our finances in addition to being a great tool to communicate with families. I am a newer director and Kangarootime saved me a lot of time and allowed me to focus more on our staff and children, instead of spending all of my time worrying about collecting tuition and bookkeeping.
Their customer service is amazing. Any time I have a question or suggestion for improvement, I get a prompt and usually enthusiastic reply.
I can tell the staff are actively working to improve their product and they are extremely receptive to feedback because they know it will help them get better. Kangarootime is already great but I am always excited to imagine how great it will be in the future! Review collected by and hosted on G2.com.
There are some features that are still in beta. I have been lucky enough to test some of these features, but not all. Often when I make requests for updates or changes the staff seems receptive, but there's never a clear deadline abuot when changes are going to happen. (Please note that this is not a dealbreaker for us!)
The website is also not optimized for cell phones - computer works best. We have tablets for our classrooms but the next time we update our tech we will be using computers (easier for typing note and messages). I would love to have a staff "app" that looks like the website but sends push notifications for messages, needed file updates, etc. Review collected by and hosted on G2.com.
27 out of 28 Total Reviews for Kangarootime
Overall Review Sentiment for Kangarootime
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I love that Kangarootime provides so much support for families and childcare centers to stay connected. There is an integrated door option for security via bluetooth along with a function to send messages, texts, and photos! Review collected by and hosted on G2.com.
I would like an option for video to be sent to families. I believe Kangarootime is currently working on that feature! My staff and I are excited about that! Review collected by and hosted on G2.com.
That we have all the different systems combined in one. Very easy to use. Customer Service is now slow and does not follow through. They are willing to listen to improvement to the system based on feedback but do not follow through with upgrades as promised. Review collected by and hosted on G2.com.
I would like to see more reporting options, specially when it comes to financials of the company and food program.
I have been waiting for this for over 3 years and not upgrades have been made Review collected by and hosted on G2.com.
This is such a time saver for us. The all in one platform helps us keep our business on track and also make it fun and exciting for the parents. The BIGGEST piece is also the people!! The people who own and operate Kangarootime are the absolute best. They are always available and they always open to adding features you need and making that happen in rapid timing. Also, the security of private information is fantastic and uses the most secure platform. Review collected by and hosted on G2.com.
We truly do not have any complaints. The reasons above are a perfect representation of how great the program is. The things we have disliked in the past have been resolved or features have been added so we cannot write about ay dislikes. Review collected by and hosted on G2.com.
Kangarootime is super user friendly for both our staff and parents! It is easy for them to both learn and use. It does everything we need it to as program, plus more! I'm both a staff member and a parent that uses Kangarootime, and I have always been thrilled with the program. The staff at Kangarootime are also incredibly responsive to any issues, questions, and ideas that we have. It is a very efficient program that is organized well. I would highly recommend it! Review collected by and hosted on G2.com.
Nothing! Anytime we have a concern they immediately address it and work to fix or remedy the situation. Review collected by and hosted on G2.com.
I have loved Kangarootime from day one. How can we pick what we like best when there are so many amazing benefits. The parent portability, ease of communication, signing children in and out, and billing for tuition are our favorites. We also love the rooming feature because our facility is unique in that we provide therapy services onsite. As a result of the rooming feature, therapists can pull kids out of their classrooms and "room them" to the therapy room, which helps keep track of location of all children. Review collected by and hosted on G2.com.
The only problem we have had in the past year is that some parents complain of not receiving their messages. However, customer service is great about trying to resolve problems quickly. Review collected by and hosted on G2.com.
What I like best is the rooming. You can see which children are in the building each day and you can see the room/ rooms they are in throughout the day. Review collected by and hosted on G2.com.
As an administrator I can't clock in at different sites unless I make an account for each site. I wish my one account would allow me to clock in at all sites. Review collected by and hosted on G2.com.
Kangarootime has a fantastic customer service, always on top of issues and follow up everytime Review collected by and hosted on G2.com.
Nothing so far, they have been communicative and have responded to every issue and question I have had Review collected by and hosted on G2.com.
We really like that fact that it is an all inclusive platform. We can communicate with families, send out digital daily sheets that include pictures and have parents set up the payment methods to make billing a breeze! Review collected by and hosted on G2.com.
We notice that, at certain times in the afternoon, it seems to run pretty slow and it takes a long time for the pages to load. Review collected by and hosted on G2.com.
As a director, I like that I can access it from anywhere I am. I can see which children are at school today, time stamps on attendance, the messaging now includes SMS texts, internal notes for ease, and so much more! Review collected by and hosted on G2.com.
In the beginning, guardians could not pick up other families children. Review collected by and hosted on G2.com.
