Kangaroo Rewards Pros and Cons

We've been using Kangaroo Rewards for our brands, and it’s been a great addition to our customer experience. The program is easy to use, both for us and our customers, and it’s helped drive repeat purchases and engagement. The flexibility to customize rewards and track customer insights has been super valuable. Plus, their support team is always helpful when needed. Definitely a solid choice for any business looking to build customer loyalty! Review collected by and hosted on G2.com.

Absolutely nothing... finally, something I don’t completely dislike! Review collected by and hosted on G2.com.

I really like Kangaroo mainly for the stability and continued improvements that has outlive so many of my other software tools. I like it that I can rely on Kangaroo instead of having to changes vendors like my other software tools Review collected by and hosted on G2.com.

There's really no cons since every issue that we've had has been addressed by their support team and they always find a solution even if it isn't always the exact solution. Review collected by and hosted on G2.com.

How user-friendly it is and inclusive of all features needed to build loyalty - customer support was very good - Nadim was very helpful and ready to answer any questions we had. Review collected by and hosted on G2.com.

nothing honestly, it was a great experience Review collected by and hosted on G2.com.

Nadim is very helpful, he replies right away, he's always available even on weekends if we need something urgently ! Review collected by and hosted on G2.com.

we would like them to have more features Review collected by and hosted on G2.com.

It's easy in use and team provides the great customer service Review collected by and hosted on G2.com.

So far no points to mention as a dislike Review collected by and hosted on G2.com.

Best customer support and easy integration Review collected by and hosted on G2.com.

their prices for APIs are bit high but over all its best Review collected by and hosted on G2.com.

Ease of use

Amazing customer service

Easy implementation

daily usage

amazing feature

integration friendly Review collected by and hosted on G2.com.

Could use a better communications portal. Review collected by and hosted on G2.com.

Their after sales support, especially from Mario who has thoroughly helped us on many occasions Review collected by and hosted on G2.com.

Overall great service, constant updstes and follow-up Review collected by and hosted on G2.com.

Customer service is great and the platfrom is great for entertaining our customers Review collected by and hosted on G2.com.

Its nice to have more features and maybe a CRM software with it and not only loyalty program Review collected by and hosted on G2.com.

Easy to operate and navigate. Great support. Review collected by and hosted on G2.com.

Nothing really. I have no complaints. Can very easily and quickly get support. Review collected by and hosted on G2.com.