Top Rated Kangaroo Rewards Alternatives
28 Kangaroo Rewards Reviews
Overall Review Sentiment for Kangaroo Rewards
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Easy to use system, unlimited terminals, we love the text advertising system Review collected by and hosted on G2.com.
We had some text message issues in the past, but it was resolved within the day. There's a limit to the amount of text we can send. Review collected by and hosted on G2.com.
- easy to use platform
- beautiful looking
- good system for clients
- reps are helpful and fast to respond
- clients love it
- enhances our brand image Review collected by and hosted on G2.com.
- many kinks to still work out at this time
*calendar function
*regular freezes
*keypad is in dollars, not points
*some buttons are not intuitive to touch for clients - making it a bit confusing for them
- dislike rewards display area (clients can't click on them to get the full understanding of the reward) we have to provide separate sheet for better understanding Review collected by and hosted on G2.com.
Customers really enjoy getting points and rewards without having to worry about carrying a card, easy to use on our end Review collected by and hosted on G2.com.
Could be a little cheaper going forward as different places likd pos companies are integrating similar things into an already used product for less Review collected by and hosted on G2.com.
Ease of use and the great service from our customer rep Review collected by and hosted on G2.com.
Does not have the ability to have roll up reports and the ability to export data Review collected by and hosted on G2.com.
The fact that my customer doesn't have to carry a loyalty card with them and they love that, it point system is another feature my customer seems to love Review collected by and hosted on G2.com.
There should be a point assignment depending on the type of customers; for example, we should be able to select if you can give or not point to a customer depending of its type Review collected by and hosted on G2.com.
Great to connect with customers, with great results Review collected by and hosted on G2.com.
The platform can be a lot easeir to naviagete, the price value is also not that storng Review collected by and hosted on G2.com.
I implemented Kangaroo Rewards loyalty program at my restaurant about 3 months ago primarily for the pick-up & go customer segment. We never had a loyalty program before and I was really impressed with how quick & easy it was to set-up. Customers sign-in with their phone number at the cash and start collecting points. I am rewarding them with frequency on certain purchases and points / $'s on others. What I have really enjoyed is the ability to target customers based on their purchase history to send them special offers. For example, I now have my lunch customers' contact info and I try to send them a text offer 2 days after their last pick-up with a 2 for 1 deal or a free appetizer. I have seen my lunch customers triple their order frequency since I started using Kangaroo. I can even run contests for customers who place orders on our slower days (Mon - Tues) and have a raffle for gift certificates at the end of the month. I can honestly say that I get way more value from this program than my other local marketing promotions. I can even reward the local sports teams I sponsor with special group offers! So, yes, I highly recommend. What I really like, is that once I automated everything, it only takes a minute to send out an offer when I want to promote something special. Review collected by and hosted on G2.com.
It would be cool if they integrated with our reservation site so that I can reward customers for making a reservation. Review collected by and hosted on G2.com.
