Top Rated Kangaroo Rewards Alternatives
They have such a responsive support team. Whenever I have questions, they're so quick to help. The user interface is relatively easy to use and understand. Sending marketing e-mails is easy with their platform, and keeping track of points is simple. I asked them to add a feature to the points backend, and they were so quick to add it! Throughout the pandemic, they were so quick to help, and I always know that when I need any help, they'll be there to assist. Very reliable. Review collected by and hosted on G2.com.
I wish there were more customizations regarding automated campaigns, but overall the customizations are pretty good. Review collected by and hosted on G2.com.
27 out of 28 Total Reviews for Kangaroo Rewards
Overall Review Sentiment for Kangaroo Rewards
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We've been using Kangaroo Rewards for our brands, and it’s been a great addition to our customer experience. The program is easy to use, both for us and our customers, and it’s helped drive repeat purchases and engagement. The flexibility to customize rewards and track customer insights has been super valuable. Plus, their support team is always helpful when needed. Definitely a solid choice for any business looking to build customer loyalty! Review collected by and hosted on G2.com.
Absolutely nothing... finally, something I don’t completely dislike! Review collected by and hosted on G2.com.
I really like Kangaroo mainly for the stability and continued improvements that has outlive so many of my other software tools. I like it that I can rely on Kangaroo instead of having to changes vendors like my other software tools Review collected by and hosted on G2.com.
There's really no cons since every issue that we've had has been addressed by their support team and they always find a solution even if it isn't always the exact solution. Review collected by and hosted on G2.com.
How user-friendly it is and inclusive of all features needed to build loyalty - customer support was very good - Nadim was very helpful and ready to answer any questions we had. Review collected by and hosted on G2.com.
nothing honestly, it was a great experience Review collected by and hosted on G2.com.
Nadim is very helpful, he replies right away, he's always available even on weekends if we need something urgently ! Review collected by and hosted on G2.com.
we would like them to have more features Review collected by and hosted on G2.com.
Ease of use
Amazing customer service
Easy implementation
daily usage
amazing feature
integration friendly Review collected by and hosted on G2.com.
Could use a better communications portal. Review collected by and hosted on G2.com.
Their after sales support, especially from Mario who has thoroughly helped us on many occasions Review collected by and hosted on G2.com.
Overall great service, constant updstes and follow-up Review collected by and hosted on G2.com.
Customer service is great and the platfrom is great for entertaining our customers Review collected by and hosted on G2.com.
Its nice to have more features and maybe a CRM software with it and not only loyalty program Review collected by and hosted on G2.com.
