Kai Analytics Pros and Cons

Their knowledge and flexibility made it easy for us to create a plan and then get quality results. Review collected by and hosted on G2.com.

No real downside with Kai. Their leader came down with an aliment so things were a little slower than planned but it did not impact our timelines. So it might be good to have others actively involved with some standard project management practices. Review collected by and hosted on G2.com.

They were easy to get in contact with if there were any questions/quick fix of any issues. Kevin was able explain the data in a way that made sense and was not overly comlpicated. Review collected by and hosted on G2.com.

There were some errors in the report which should have been fixed when they did a final review. One slide had a different organization name. There was also confusion in the data, which was able to be fixed quickly. Review collected by and hosted on G2.com.

Kai Analytics went above and beyond, they fully entrenched themselves in the project. They came with great ideas, challenged us to think outside the box, and were always thorough in their work product. They also handled the sensitive data professionally. Review collected by and hosted on G2.com.

Nothing, they are amazing. No compliants. Review collected by and hosted on G2.com.

The people. The timely responses. The kindness and attentiveness of the analysts and management. Review collected by and hosted on G2.com.

No downsides from my end.

The nature of building such surveys sometimes results in: when one issue is fixed, another one "breaks" or pops up. However, KaiAnalytics stays on top of error issues. Review collected by and hosted on G2.com.

Kai Analytics is a reliable company that obtains high-quality survey data for research projects. They are dependable and provide regular updates on the progress of the survey data collection work. In addition, Kai Analytics understands the research process and survey research design, and they know how to effectively troubleshoot when issues arise during the data collection process. Review collected by and hosted on G2.com.

I do not have any negative comments to report Review collected by and hosted on G2.com.

Kai Analystics staff were easy to work with and delivered what was promised. When we had questions, they provided great customer support. Review collected by and hosted on G2.com.

There was just a minor mixup regarding the timing of information requested. Our only challenge was this minor internal miscommunciation at Kai. Review collected by and hosted on G2.com.

The report they provided was great, and helped us make sense of an otherwise unwieldy mountain of open-ended student feedback, but I actually think the quick and responsive customer support may have been what stood out the most. Review collected by and hosted on G2.com.

I don't think there's anything we disliked, but utlimately this is not magic. You simply can't distill 1700+ open-ended comments into five or so themes without sacrificing some of the underlying information. Review collected by and hosted on G2.com.

It was always easy to exchange with Kai Analytics due to their great communication, fast responses and professionality. We did not only reach our target of 300 responses per country, but exceeded it due to the efforts of Kevin and his team. Review collected by and hosted on G2.com.

There is nothing to dislike. Depending on the country context, it might be more or less difficult to reach a specific number of completes. Review collected by and hosted on G2.com.

Kai analytics were flexible and responsive to the various changes that were required throughout the project lifecycle, including being very patient and understanding when amendments and changes in requirements were communicated.

Kai's patience and agility was valued and carried out with understanding and support.

The final products have been well received and we have been incredibly happy with the outputs. Review collected by and hosted on G2.com.

My experience with Kai Analytics was wholly positive. Review collected by and hosted on G2.com.

Kevin and his team ran the NLP workshop with Python. It was the best online webinar I ever had. Kevin provided all the materials I need to conduct text analysis by myself including python scripts, technical support, and he even offered follow up sessions in case I needed assistance. He tailored the webinar materials to meet my needs and provided clear explanations when needed. His team is also professional and knowledgeable. They introduced an advance text analysis technique with simple and clear explanations to help me understand complicated steps. The quality of webinar was beyond my expectation. Highly recommended. Review collected by and hosted on G2.com.

Nothing. All services they provided were excellent. Review collected by and hosted on G2.com.