# Kai Analytics Reviews **Vendor:** Kai Analytics International **Category:** [Business Intelligence (BI) Consulting Providers](https://www.g2.com/categories/business-intelligence-bi-consulting) **Average Rating:** 4.9/5.0 **Total Reviews:** 31 ## About Kai Analytics Kai Analytics is a data analytics and market research consultancy based in Vancouver, B.C. Our team of data scientists and visual designers specialize in qualitative analysis using cutting-edge NLP and machine learning models, as well as data transformation with Azure tools such as Data Factory, Synapse, and visualization with Power BI. We deliver end-to-end services that will help you harness the nuance and context that natural language provides. Whether it’s understanding your consumer base or curating recommendations to improve your products and services, we want to help you discover actionable insights – naturally and effectively! Reach out to us at hello@kaianalytics.com or schedule a 30-minute free consultation at: http://booking.kaianalytics.com/ ## Kai Analytics Pros & Cons **What users like:** - Users commend the **high quality** of Kai Analytics' work, highlighting professionalism, timeliness, and valuable insights. (5 reviews) - Users value the **expertise and flexibility** of Kai Analytics, enhancing their planning and achieving quality results effortlessly. (2 reviews) - Users commend the **professionalism** of Kai Analytics, noting their responsiveness and thorough handling of projects. (2 reviews) - Users appreciate the **attentiveness** of Kevin and the Kai Analytics team, enhancing project management and collaboration effectively. (1 reviews) - Users value the **flexible collaboration** with Kai Analytics, benefiting from actionable insights and tailored solutions. (1 reviews) - Communication (1 reviews) - Customer Satisfaction (1 reviews) - Users appreciate the **kindness and attentiveness** of Kai Analytics' customer support for their timely responses and assistance. (1 reviews) - Ease (1 reviews) - Users commend the **expertise** of Kai Analytics, noting their thoroughness and ability to simplify complex data. (1 reviews) **What users dislike:** - Users report **miscommunication issues** in reports, leading to errors that could have been avoided with better review processes. (1 reviews) - Users experienced **poor reporting** due to errors and inconsistencies in the data that needed correction. (1 reviews) ## Kai Analytics Reviews ### 1. Transformed data reporting & website functionality with embedded dashboards & Salesforce integration **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2025 **What do you like best about Kai Analytics?** Through all of this work, Kevin and other Kai Analytics team members have worked directly on these projects and several ACCJC staff members have worked with Kevin. Kevin is an unbelievable partner in all of this work, providing excellent project management, ideas/advice, and follow-up. We have all enjoyed the kindness, humor, and humanity he brings into this work, and trust his professional recommendations. He has built an incredible team that has delivered on all of our project elements on time and affordably. We have appreciated Kevin’s willingness to pivot and expand projects when we have asked and his personal attention to detail that is essential to tracking such complex work. **What do you dislike about Kai Analytics?** We have been happy with all aspects of our work with Kai Analytics. **Recommendations to others considering Kai Analytics:** ACCJC recommends Kai Analytics without hesitation. When you work with Kai Analytics you feel like you have a partner in bringing your data and ideas to life. With Kevin as our project manager, we have been able to explore new ideas and consider multiple options/solutions. **What problems is Kai Analytics solving and how is that benefiting you?** For several years, Kai Analytics has supported ACCJC’s annual reporting and annual fiscal reporting processes. They help ACCJC collect complex data from surveys of over 130 of our member institutions on an annual basis. Kai Analytics then transforms this work into visual data dashboards that are responsive, intuitive, and dynamic. These data dashboards have transformed the way ACCJC is able to track and analyze its data across years, regions, institution type, and so many other variables. Most recently, Kai Analytics has worked with us on three major projects related to the main ACCJC website. First, they have helped us integrate ACCJC’s new Salesforce-based CRM/database into the website. Second, they have created an updated institutional directory, which includes embedded Power BI data dashboards as well as connects and pulls data points and other resources directly from Salesforce to the website. Finally, they have provided extensive web design and development to refresh and update ACCJC’s WordPress-based website. The website refresh included significant updates to the ACCJC homepage, global design elements integrated across the website, and plug-in research and buildout for a resource library with custom design elements. This updated institutional directory supports ACCJC’s mission to increase transparency in our accreditation processes and to provide clear and transparent data on its member institutions for use by institutions, students, the public, and other partners. ### 2. Satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Matt G. | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Kai Analytics?** Kai Analytics are great partners that are flexible in meeting the needs of their clients. We also greatly benefit from their qualitative analyses by creating actionable insights from hundreds of open-ended comments. **What do you dislike about Kai Analytics?** We do not have a dislike about Kai Analytics. **What problems is Kai Analytics solving and how is that benefiting you?** We have partnered with Kai Analytics to administer and analyze our employee engagement surveys the past few years. Most recent partnership was in March-May 2025. Each time, Kai Analytics provided exceptional service in accomplishing our requested deliverables that included communication templates, survey distribution, data analysis, generating insightful reports and debriefing with our senior leadership. Having them take the lead of the full-cycle survey project helps us to focus on our day-to-day operations without straining or compromising resources, employees feel confident that their responses remain anonymous, data is secured and comply with legislation, and they are able to generate insightful data from both quantitative and qualitative responses that we have used to develop action plans. ### 3. Survey results were clear and useful for our purposes. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Kai Analytics?** We recently worked Kai Analytics and were satisfied with the overall quality of their work. The team was professional, responsive, and delivered the project within the agreed timeline. The survey results were clear and useful for our purposes. **What do you dislike about Kai Analytics?** We are happy with the work completed by Kai Analytics. **What problems is Kai Analytics solving and how is that benefiting you?** Surveys ### 4. Project Management Basics and VR tools **Rating:** 4.5/5.0 stars **Reviewed by:** Laurel S. | Board Volunteer Advisory Committee Member, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Kai Analytics?** Their knowledge and flexibility made it easy for us to create a plan and then get quality results. **What do you dislike about Kai Analytics?** No real downside with Kai. Their leader came down with an aliment so things were a little slower than planned but it did not impact our timelines. So it might be good to have others actively involved with some standard project management practices. **Recommendations to others considering Kai Analytics:** I think is important for any research be clear on your general intentions and then work with Kai to breakdown the inner details. **What problems is Kai Analytics solving and how is that benefiting you?** They completed a review across Canada and the US for people interest in Project Management and VR tools age groups ranging from 18 -24. They were able create a clear picture for us on where our training tools and digital marketing should be focused. ### 5. Kai Analytics assisted with our Internal Communications Survey. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Kai Analytics?** They were easy to get in contact with if there were any questions/quick fix of any issues. Kevin was able explain the data in a way that made sense and was not overly comlpicated. **What do you dislike about Kai Analytics?** There were some errors in the report which should have been fixed when they did a final review. One slide had a different organization name. There was also confusion in the data, which was able to be fixed quickly. **Recommendations to others considering Kai Analytics:** Review all the slides carefully. They will be able to make changes rather quickly if you need them. Ask for clarification on data that does not make sense in case you are asked by superiors to explain. **What problems is Kai Analytics solving and how is that benefiting you?** Completing a survey to find any trends or issues with internal communications. ### 6. Kai helped revamp our benchmarking survey **Rating:** 5.0/5.0 stars **Reviewed by:** Joy B. | Assistant Vice President of Communications, Mental Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Kai Analytics?** Kai Analytics went above and beyond, they fully entrenched themselves in the project. They came with great ideas, challenged us to think outside the box, and were always thorough in their work product. They also handled the sensitive data professionally. **What do you dislike about Kai Analytics?** Nothing, they are amazing. No compliants. **Recommendations to others considering Kai Analytics:** Other than providing your specfic needs so that they can best support you, no other recommendations. Highly recomend them! **What problems is Kai Analytics solving and how is that benefiting you?** Kai Analytics helped execute our annual operation and biannual compensation report which provides benchmarking data for our members and the broader orthotucs and prosthetics profession. ### 7. Building surveys and scoring processes for community colleges' fiscal reports **Rating:** 5.0/5.0 stars **Reviewed by:** Christine S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Kai Analytics?** The people. The timely responses. The kindness and attentiveness of the analysts and management. **What do you dislike about Kai Analytics?** No downsides from my end. The nature of building such surveys sometimes results in: when one issue is fixed, another one "breaks" or pops up. However, KaiAnalytics stays on top of error issues. **Recommendations to others considering Kai Analytics:** Highly recommended. **What problems is Kai Analytics solving and how is that benefiting you?** The commission needed uniform methodology for collecting fiscal data and creating scored outcomes for our accredited colleges. Kai Analytics built the surveys and the results dashboards for our extensive use. ### 8. Great company for academics who conduct survey research **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Kai Analytics?** Kai Analytics is a reliable company that obtains high-quality survey data for research projects. They are dependable and provide regular updates on the progress of the survey data collection work. In addition, Kai Analytics understands the research process and survey research design, and they know how to effectively troubleshoot when issues arise during the data collection process. **What do you dislike about Kai Analytics?** I do not have any negative comments to report **Recommendations to others considering Kai Analytics:** Kai Analytics is very good option for academics searching for a survey data collection service, and they are an afforable option for academics who do not have large research budgets. **What problems is Kai Analytics solving and how is that benefiting you?** I am a researcher who works on issues related to sustainable food systems. I have worked with Kai Analytics three times now when conducting survey studies based in British Columbia. Kai Analytics is a relable company that has been able to collect high-quality data for me at a reasonable price. I plan to continue to work with them when conducting future survey studies. ### 9. Kai Analytics provided valuable insights by designing and administering our staff engagement survey. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Libraries | Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about Kai Analytics?** Kai Analystics staff were easy to work with and delivered what was promised. When we had questions, they provided great customer support. **What do you dislike about Kai Analytics?** There was just a minor mixup regarding the timing of information requested. Our only challenge was this minor internal miscommunciation at Kai. **Recommendations to others considering Kai Analytics:** We really appreciated the opportunity to meet online a number of times during our project. This really kept things on track. **What problems is Kai Analytics solving and how is that benefiting you?** We wanted to establish a baseline for staff engagement. We plan to use the insights gained from the survey to make changes in our organization. We also plan to run a staff engagement survey in 2 years to see if we are making progress in creating a great work environment for our staff. ### 10. Great, timely outcome with excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Tony S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Kai Analytics?** The report they provided was great, and helped us make sense of an otherwise unwieldy mountain of open-ended student feedback, but I actually think the quick and responsive customer support may have been what stood out the most. **What do you dislike about Kai Analytics?** I don't think there's anything we disliked, but utlimately this is not magic. You simply can't distill 1700+ open-ended comments into five or so themes without sacrificing some of the underlying information. **Recommendations to others considering Kai Analytics:** It's hard to say because I don't know what use cases others may be considering, but for those who are trying to elicit a small number of main points from a large number of survey comments (like we did), I would just say that you need to be reasonable in your expectations. A single main point or theme can't perfectly encapsulate hundreds or perhaps even thousands of open-ended responses, but it can give you a good sense of the foremost underlying sentiments that are embedded in the data. **What problems is Kai Analytics solving and how is that benefiting you?** We are working on a college-wide project that depends heavily on student input. Kai Analytics helped us distill over 1700 student comments into a handful of manageable and actionable themes, and they did it very quickly to help us meet a tight deadline (less than a week). They furnished a polished and easily understood presentation, and offered excellent customer support along the way (e.g., were very helpful in quickly answering questions and troubleshooting any issues that emerged). I'm confident that the work they did will effectively shape the project for which it was intended. ### 11. Online surveys in Sierra Leone and Togo **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa H. | Research Fellow, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Kai Analytics?** It was always easy to exchange with Kai Analytics due to their great communication, fast responses and professionality. We did not only reach our target of 300 responses per country, but exceeded it due to the efforts of Kevin and his team. **What do you dislike about Kai Analytics?** There is nothing to dislike. Depending on the country context, it might be more or less difficult to reach a specific number of completes. **What problems is Kai Analytics solving and how is that benefiting you?** Kai Analytics was implementing an online survey in Freetown (Sierra Leone) and Lomé (Togo) for us. They supported us in the translation of the survey instrument (English to Ewe, French and Krio), the programming as well as its implementation. ### 12. Professional, flexible, responsive and expert services provided **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2022 **What do you like best about Kai Analytics?** Kai analytics were flexible and responsive to the various changes that were required throughout the project lifecycle, including being very patient and understanding when amendments and changes in requirements were communicated. Kai's patience and agility was valued and carried out with understanding and support. The final products have been well received and we have been incredibly happy with the outputs. **What do you dislike about Kai Analytics?** My experience with Kai Analytics was wholly positive. **What problems is Kai Analytics solving and how is that benefiting you?** Kai Analytics were commissioned to provide a number of services for a flagship research programme which required various tasks to be completed. Additionally, many of the assets requested were the first time that this team were producing such products and therefore required additional support. This included cleaning datasets, creating a standardised survey tool, and developing data visualisation assets (Dashboard and E&G map). these assets were to be created to support the delivery of the research programme and the organisation's ability to use the datasets. ### 13. NLP workshop **Rating:** 5.0/5.0 stars **Reviewed by:** Chieko S. | Group Program Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2022 **What do you like best about Kai Analytics?** Kevin and his team conducted the NLP workshop using Python. It was the best online webinar I have ever attended. Kevin provided all the materials I needed to perform text analysis independently, including Python scripts, technical support, and he even offered follow-up sessions in case I required further assistance. He customized the webinar materials to suit my needs and provided clear explanations when necessary. His team is also professional and knowledgeable. They introduced an advanced text analysis technique with simple and clear explanations to help me understand complex steps. The quality of the webinar exceeded my expectations. Highly recommended. **What do you dislike about Kai Analytics?** Nothing. All services they provided were excellent. **Recommendations to others considering Kai Analytics:** Highly recommended. **What problems is Kai Analytics solving and how is that benefiting you?** Learning NLP with Python ### 14. Always excellent work and experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Dana P. | Learning Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2022 **Describe the project or task Kai Analytics helped with:** We requested the services of Kai Analytics to process large qualitative data sets that represented unit and institutional plans for the purposes of the pan-institutional integrated strategic planning process. **What do you like best about Kai Analytics?** Not only did the report provide the information we needed, but it was delivered less than two weeks after we submitted the data to Kai Analytics. Working with Kai Analytics you can expect superb communication and quality. We look forward to the opportunity to work with Kai Analytics again. **What do you dislike about Kai Analytics?** Nothing I can note. Nothing was missing. **Recommendations to others considering Kai Analytics:** See Kai Analytics for all your qualitative analysis needs! **What problems is Kai Analytics solving and how is that benefiting you?** The data provided by Kai Analytics helped us triangulate the findings. It reassured the project team that we are on the right track. ### 15. Exceptional collaboration, adaptation, and analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Quay M. | Product Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **Describe the project or task Kai Analytics helped with:** We needed assistance gathering more detailed data on customer behavior and advanced qual/quant ecommerce related analysis than our company was equipped for. **What do you like best about Kai Analytics?** The Kai Analytics team is exceptionally flexible and adaptable in project design, and adaptation of that design as the project unfolds. They've never hesitated to provide additional data or analysis on the fly as requested, which was especially important for our project that was deeply rooted in discovery and somewhat shifting scope. Deliverables are always on time and in depth, usually more so than expected. It has been an outstanding experience working with them overall and have no question whatsoever that we'll be turning to them again in the future as needs dictate. **What do you dislike about Kai Analytics?** There has been nothing on our company's experience with them to warrant this otherwise required dislike text. **What problems is Kai Analytics solving and how is that benefiting you?** Detailed customer behavior and qual/quant ecommerce related analysis. ### 16. PowerBI professionals & reliable team **Rating:** 5.0/5.0 stars **Reviewed by:** Galiya I. | Team lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **Describe the project or task Kai Analytics helped with:** Kai Analytics developed interactive dashboards in PowerBI containing many hazards and disaster risk-related data for 11 countries. They used different graphs, customized maps and tables, and other techniques to display data. Also, they integrated all styles, proposed better placement of visual elements on the dashboards, and developed navigation instructions. The final products were outstanding, not only us but also our partners were pleased with them. **What do you like best about Kai Analytics?** 1) outstanding dedication 2) quick response rate and delivered results 3) professionalism (the quality of results is very high) 4) proactive engagement 5) a positive attitude towards any challenge and eagerness to find the solution to solve it 6) ability to work under strict deadlines and even completing tasks before the agreed time (deadline) **What do you dislike about Kai Analytics?** There is nothing that I disliked about Kai Analytics. Only positive feedback. **Recommendations to others considering Kai Analytics:** I highly recommend Kai Analytics for data visualization in PowerBI. **What problems is Kai Analytics solving and how is that benefiting you?** With Kai Analytics, we did address the data visualization and interactiveness. The team did a great job within a very short timeframe. I highly recommend this company, and I am sure that we will use their services again in the future. ### 17. Professional, High Quality Market Research Service for a Fair Price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Kai Analytics?** Kai Analytics was always quick to respond via email or by phone. They were flexible and professional. **What do you dislike about Kai Analytics?** No downsides, very happy with this experience. **What problems is Kai Analytics solving and how is that benefiting you?** Kai Analytics helped us to develop a high-quality survey that we were able to use to collect market research data. ### 18. Reliable and Professional Data Analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Karen K. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **Describe the project or task Kai Analytics helped with:** Analysis of verbatim comments collected through our employee engagement survey. Kai ran the analysis and produced a series of reports for us that we were able to share with clients. **What do you like best about Kai Analytics?** Kai is so easy to work with. I love that they are so responsive, turn the data around really quickly, produced high quality reports, and did all of that for a very reasonable price. Kai feels like a partner for us, not just another vendor. **What do you dislike about Kai Analytics?** There were a couple of very minor typos and a very minor issue with a graph. Both were easily and immediately corrected for us. **What problems is Kai Analytics solving and how is that benefiting you?** Kai has saved us from having to manually code all of our verbatim comments in house. They save us a ton of time without us having to sacrifice quality of analysis. ### 19. Fast and Comprehensive Analysis of Consumer Online Reviews for CPG Portfolio **Rating:** 5.0/5.0 stars **Reviewed by:** Rupa V. | Brand Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2022 **Describe the project or task Kai Analytics helped with:** A qualitative and quantitative analysis of Amazon reviews for the DenTek floss picks product line along with a selection of competitors. **What do you like best about Kai Analytics?** Comprehensive analysis including identified consumer themes and was completed very fast. **What do you dislike about Kai Analytics?** No dislike, all work was completed very well **What problems is Kai Analytics solving and how is that benefiting you?** Understanding consumer perception and experience with our brand vs. of our competitors ### 20. Tremendous professional collaboration - analytical results for G20 young entrepreneurs **Rating:** 5.0/5.0 stars **Reviewed by:** Mégane V. | Canadian Sherpa - G20 YEA, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **Describe the project or task Kai Analytics helped with:** Kai Analytics and Survey Research Inc. helped us analyze responses from the open-ended questions of our Global Survey to Young Entrepreneurs, and to identify emergent themes through the use of text analytics methods (natural language processing). The global survey was meant to inform the 2020 G20 YEA Virtual Summit and to develop recommendations through its Communiqué, as to how young entrepreneurs' businesses across the world have been impacted by COVID-19 and its subsequent government response. **What do you like best about Kai Analytics?** Kai Analytics went above and beyond while closely respecting project timeframes. Not only did they support our open-ended question analytics, but they also offered advice on best practice for survey representation, results design and outline, and report writing, in a multinational context. Kai Analytics was a key partner of the Alliance this year. **What do you dislike about Kai Analytics?** Nothing to dislike - the scope of our research project was international and contextualized as such, and working remotely, and on different time zones at times, didn't present any challenges in our case. Kai Analytics was present, proactive and supportive throughout all project stages. **What problems is Kai Analytics solving and how is that benefiting you?** With the global pandemic taking a major toll on small businesses, and especially young entrepreneurs across the world, the G20 YEA was looking to have a sense of the impact of the pandemic and its prevention measures on their members, across G20 countries, and to understand their preliminary feedback on government support/policies, in an effort to form recommendations to be submitted to G20 leaders. The services and expertise of Kai Analytics in open-ended question analysis and data segmentation enabled the G20 YEA to organize the feedback of our entrepreneurs and network members based on country, gender, self-identified ethnicity, industry, growth stage, age, to name a few, and as such develop a deeper analytical lens to survey results and the subsequent survey report. ### 21. Not only fulfilling an assignment, but showing great dedication and indeed passion in analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Sander C. | Adjunct Assistant Professor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2020 **Describe the project or task Kai Analytics helped with:** We approached Kevin (Kai) with an urgent task to do research on the role of youth in climate change adaptation. **What do you like best about Kai Analytics?** Kevin convincingly demonstrated that he could deliver on the assignment, and also showed great enthusiasm in working with us and on the research topic. We were not disappointed. If anything, Kevin over-delivered by proactively making suggestions to improve the overall quality of our study and report. **What do you dislike about Kai Analytics?** I'm really satisfied with Kevin/Kai Analytics; no particular dislikes. **What problems is Kai Analytics solving and how is that benefiting you?** Our initial idea to engage a contractor was to ensure a wide dissemination of a survey. However, it quickly became clear that Kai Analytics could play a much greater role. Not only did Kevin used his network to ensure a high number of responses in a very short time; he also provided large parts of both quantitative and qualitative analysis, which greatly increased the value of our study. Throughout the intensive process, Kevin flexibly made himself available, and also demonstrated a great team working spirit. ### 22. Power BI Reporting and Data Modelling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2021 **Describe the project or task Kai Analytics helped with:** Microsoft Power BI related tasks including modelling of data with a higher complexity that required a more elaborate approach. Arranging Reports in Power BI, finding customized solutions that go further than the usual functionalities of the application. **What do you like best about Kai Analytics?** Understands the situation and the required solution that is needed. Very customer oriented and friendly. Very reliable in communication also in urgent situations. Very professional in the whole collaboration, task approaches and solution finding. **What do you dislike about Kai Analytics?** Cannot recall anything in particular here. Everything has been great. **What problems is Kai Analytics solving and how is that benefiting you?** At the moment mostly data modelling and statistical reporting. Provided solutions have been valuable for our field of work. ### 23. Text analysis of open-ended survey responses **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **Describe the project or task Kai Analytics helped with:** We collaborated with Kai Analytics to perform an exploratory text analysis of five years of open-ended survey responses from a survey which is administered once a year. **What do you like best about Kai Analytics?** Kai Analytics was very professional and a pleasure to work with. Kevin was always happy to meet with us to discuss our project and answered our emails right away when we had questions or wanted an update. He was also happy to meet with our entire team and give a short presentation on his outcomes. He also has a lot of experience in higher education which meant we didn't have to explain too much about the context of the work. **What do you dislike about Kai Analytics?** We had hoped to compare the output to a gold standard (manually assigned topics) which we provided to Kai Analytics, however, what Kai Analytics provided was a completely unsupervised topic modelling approach which didn't take into account our gold standard. This provided different results than we had hoped for, but the results were still interesting, just in different ways than we had planned. We talked with Kevin about the possibility of doing a more supervised approach and he was responsive to looking into different approaches he could take, but currently he doesn't have any algorithms which would do this. **What problems is Kai Analytics solving and how is that benefiting you?** We typically hand code open-ended survey responses into manually created topics. Kai Analytics helped us perform an exploratory analysis to see if this process could be automated. ### 24. Quick and high quality insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2021 **Describe the project or task Kai Analytics helped with:** Fantastic job on looking at highly complex technical data from field engineers for energy sector data. **What do you like best about Kai Analytics?** Speedy and quality insights. Such a pleasure to work with these folks. **What do you dislike about Kai Analytics?** They were great. We really didn't have any issues working with them. **What problems is Kai Analytics solving and how is that benefiting you?** Saved a lot of time and a lot of these insights are too complex to figure out on our own. ### 25. Great webinar from Kai Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Jacynta S. | Acting Associate Registrar and Manager, Registration Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2020 **Describe the project or task Kai Analytics helped with:** Kai Analytics put on a webinar on text analysis for BC Institutional Research and Planners' (BCIRP) association. Kevin's webinar was interesting and well-organized! He walked us through some useful examples for how to perform text analysis. Kevin helped us with some tips and tricks based on his experience with text analysis. **What do you like best about Kai Analytics?** organized, prepared, great communication **What do you dislike about Kai Analytics?** I disliked nothing about the webinar by Kai Analytics. **What problems is Kai Analytics solving and how is that benefiting you?** Kai Analytics helped to show us the kind of analysis that we, as institutional researchers, can do on text! It's not just numbers that can be analyzed! ### 26. Time Saver - Like a member of our own team **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen E. H. | Manager, Integrated Planning & Effectiveness, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2020 **Describe the project or task Kai Analytics helped with:** We did two large qualitative analysis projects with Kai Analytics. One was to analyse over 35,000 online survey comments. What would have taken us weeks or months took them a matter of days, and we were able to use the resulting summary data and reports to inform our colleagues. **What do you like best about Kai Analytics?** Working with Kai Analytics is like working with a member of our own team. Kevin has a lot of experience in the field of institutional research and he understands what we do. We don't need to spend a lot of time explaining the context and the nuances to Kevin - because he's worked in our field, he 'gets' what we do and we can spend our time planning solutions. **What do you dislike about Kai Analytics?** I wish we could work with Kai Analytics more often. **Recommendations to others considering Kai Analytics:** Definitely use Kai Analytics, and ask for their ideas when you are planning out your work. We were able to use AI techniques that were new to us, but which were developed by Kai Analytics. **What problems is Kai Analytics solving and how is that benefiting you?** We are tackling huge qualitative analysis projects in ways that are efficient and informative. ### 27. Reliable and Professional **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2020 **Describe the project or task Kai Analytics helped with:** We have used Kai Analytics for several projects including quantitative surveys and qualitative research. **What do you like best about Kai Analytics?** Each project has been marked by professionalism and exceeding our expectations. Mr. Chang is always available for questions or issues that arise, and a thoughtful partner in our work. **What do you dislike about Kai Analytics?** All projects have been delivered on time and on budget. There is nothing negative to note. **What problems is Kai Analytics solving and how is that benefiting you?** We have conducted market research and information on alumni employment trends. ### 28. Professional, Thoruogh, and a Pleasure to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Amar N. | Project Specialist (APEC-Canada Growing Business Partnership), Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2019 **Describe the project or task Kai Analytics helped with:** Kai Analytics helped us with aggregating data for a research project looking at developing the capacity of coffee-growing MSMEs (micro, small and medium enterprises) in the Philippines. The project specifically looked at the applicability of blockchain to create transparency in the supply chain process for small scale coffee growers in Sito Belis (northern region of the Philippines). **What do you like best about Kai Analytics?** Comprehensive analysis and well organized data Good writing skills (which is rare for data oriented people). Super friendly and responsive - passionate about impact and the the work he does. **What do you dislike about Kai Analytics?** Nothing - maybe just the time difference between us was challenging. But Kai worked around it great. **What problems is Kai Analytics solving and how is that benefiting you?** We are solving public policy research oriented problems with a business/data lens. This is a perspective that we woudn't normally take, but made our qualitative focused research product a lot better and more focused. ### 29. Professional, complete, quick, overall great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie W. | Market Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2018 **Describe the project or task Kai Analytics helped with:** I worked with Kai Analytics on a project that needed insights from a large number of open text comments (thousands). He categorized them, graphed them, and provided summaries and insights for me and my team within our deadline, with updates along the way. **What do you like best about Kai Analytics?** - Timeliness - Professionalism - Providing insights (not just graphs and data) - True understanding of goals before starting a project - Ease of communication - Receptive to feedback **What do you dislike about Kai Analytics?** There are not really many negatives about working with Kai Analytics. The only thing (that we have improved upon together) is including insights into reports, as opposed to just data and graphs. I've now worked with Kai Analytics three times, and this has improved with each project. ### 30. Yave Incorporated loves Kai Analytics for agriculture and surveying **Rating:** 5.0/5.0 stars **Reviewed by:** Scott T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2018 **Describe the project or task Kai Analytics helped with:** Kai Analytics was contacted by Yave Incorporated, an applied blockchain ag platform, in August of 2017. We reconnected in October in order to make sense of dauntingly unreliable data sets in the space of coffee exportation from The Philippines in order to satisfy a collaborative grant. After personally engaging with the Philippine Statistical Authority, Kai Analytics developed and analyzed a brand new survey which created superior, contemporary info about the industry. These surveys and insights ultimately reached the Trade Ministry as well as the Philippine Coffee Board and are informing strategy for market access on a national export level. **What do you like best about Kai Analytics?** Speed and professionalism. We will hire Kai Analytics again. **What do you dislike about Kai Analytics?** No complaints at all. This provider is extremely nimble and receptive to feedback- always with a great attitude and a sense of humor. ### 31. Helped us identify our new strategic direction and priorities **Rating:** 5.0/5.0 stars **Reviewed by:** Charles P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2018 **Describe the project or task Kai Analytics helped with:** Our Task fForce administered a survey to over 300 participating institutions to understand how we can better achieve our mission of assuring educational quality, enhancing institutional effectiveness, and fostering continuous improvement. Kai Analytics was able to analyze the raw comments from our respondents quickly to identify the biggest areas of focus. The report he produced was clear and provided us with the resources to draft an effective communique back to our community and implement the necessary changes. **What do you like best about Kai Analytics?** Quick, effective communication, left no stone unturned **What do you dislike about Kai Analytics?** Nothing at all. We were completely satisfied. ## Kai Analytics Discussions - [What is Kai Analytics used for?](https://www.g2.com/discussions/what-is-kai-analytics-used-for) - [View Kai Analytics pricing details and edition comparison](https://www.g2.com/products/kai-analytics/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+15%3A59%3A18+-0500&secure%5Bsession_id%5D=98ba486b-709a-4abe-b042-fd7ff1277d42&secure%5Btoken%5D=e9de93dff4e89f200d0c2cd71f3fc04639c11eca97ea3d09fddf8d6fe3c11f23&format=llm_user) ## Kai Analytics Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Support** - Go Live Support - Documentation - Training - Metrics - Admin Services **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Kai Analytics Alternatives - [SmartSites](https://www.g2.com/products/smartsites/reviews) - 4.8/5.0 (252 reviews) - [Western Computer](https://www.g2.com/products/western-computer/reviews) - 4.6/5.0 (201 reviews) - [CIENCE](https://www.g2.com/products/cience/reviews) - 3.7/5.0 (181 reviews)