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KACE Unified Endpoint Manager Reviews & Product Details - Page 2

KACE Unified Endpoint Manager Overview

What is KACE Unified Endpoint Manager?

Replace your manual processes, non-integrated point solutions, or overly complex software suite with the industry’s most comprehensive endpoint systems management solution and give your IT team more time to innovate. KACE fast-to-implement, easy-to-use systems management and deployment solutions provision, manage, secure, and service your growing organization’s network-connected devices, including Windows PCs, Macs, Chromebooks, tablets, Linux, UNIX, and Windows Servers, printers, storage and the internet of things (IoT), while delivering rapid return on investment. And, to add more value to your endpoint systems management solution, explore KACE Essential Services.

KACE Unified Endpoint Manager Details
Languages Supported
German, English, French, Japanese, Spanish, Chinese (Simplified)
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Product Description

KACE is a comprehensive systems management solution that streamlines asset management, better secures all network connected devices, imaging and administration of system images and more efficiently services end user systems.


Seller Details
Year Founded
1987
HQ Location
Aliso Viejo, CA
Twitter
@Quest
17,632 Twitter followers
LinkedIn® Page
www.linkedin.com
3,610 employees on LinkedIn®
Ownership
NYSE: DGX
Description

At Quest, we create software solutions that simplify IT management and help customers achieve IT resilience. Our solutions maximize the value of our customers’ data performance, streamline migration and modernization processes, enhance Active Directory and Office 365 management capabilities and strengthen cybersecurity. Since 1987, we have partnered with more than 130,000 organizations, including 95 percent of the Fortune 500, to help them become data empowered, protect their identities and directories, and reduce their potential attack surface. Quest provides a broad range of service offerings to support our solutions and meet the ever-changing customer needs in an evolving enterprise IT landscape. Quest is headquartered in Aliso Viejo, California, and has more than 3,500 team members located in 39 countries.


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Recent KACE Unified Endpoint Manager Reviews

Rafael R.
RR
Rafael R.Enterprise (> 1000 emp.)
4.0 out of 5
"Save mad time with this amazing tool"
Not only can you uninstall, install, update, and manage all software in your company with the tool but, it makes patching significantly easier. I a...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Great software for pushing applications, remote install and OS patches/updates"
Clean and easy-to-understand interface for pushing OS updates with the ability to schedule deployments. Ability to integrate with end-points. It al...
Jim H.
JH
Jim H.Enterprise (> 1000 emp.)
4.0 out of 5
"The KACE is probably the best all around Appliance"
This product is an excellent multifunctional use application that you can use it for asset tracking, scripting, inventory, patching, and even disco...
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KACE Unified Endpoint Manager Media

KACE Unified Endpoint Manager Demo - KACE Cloud Patch
Automatic OS updates and app patching - including 3rd party apps like Adobe, Java, Chrome, Zoom, etc. - directly from the cloud.
KACE Unified Endpoint Manager Demo - KACE SMA Home Dashboard
See all the information you care about on a customizable home page.
KACE Unified Endpoint Manager Demo - SDA Home Dashboard
Quickly get a focused summary of all essential information. The home page also includes a guided tour for new users to get up to speed.
Answer a few questions to help the KACE Unified Endpoint Manager community
Have you used KACE Unified Endpoint Manager before?
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95 KACE Unified Endpoint Manager Reviews

4.1 out of 5
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95 KACE Unified Endpoint Manager Reviews
4.1 out of 5
95 KACE Unified Endpoint Manager Reviews
4.1 out of 5

Overall Review Sentiment for KACE Unified Endpoint ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KACE Unified Endpoint Manager?

Pushing software and scripts in KACE SMA is an excellent feature that we use daily. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

KACE Cloud MDM needs a lot of work to get it to function properly in lots of areas. It seems as though it doesn't have the same amount of attention as the SMA. Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

We are able to configure a machine with just a few mouse clicks, saving loads of time manually configuring. Review collected by and hosted on G2.com.

Verified User in Government Administration
UG
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about KACE Unified Endpoint Manager?

The KACE SMA is completely customizable. Quest has built a platform and user community that encourages customization and creativity. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

The security scanning ability within KACE has not been updated in the past few versions. Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

KACE is an excellent work ticket system. We have over 150,000 tickets in our archives and have had no issues. Additionally, it is a powerful script deployment tool that has been a huge help in remediating security vulnerabilities, and can completely automate patch deployement. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about KACE Unified Endpoint Manager?

I like the ability to link related tickets as parent or child tickets. Aside from that, you can add the resolution to a knowledge base or get the solution for similar cases. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

It is slow when querying data or searching between tickets based on keywords. Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

Keeping track of help desk requests, monitor solutions, create reports, see incidents that have a familiar pattern. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about KACE Unified Endpoint Manager?

Inventory with its all implications, script, service desk, patch management, k2000, reports and notifications. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

Agents break sometimes. I need 17 more characters so I can press next. Are you serious? Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

We have everything pretty updated now. We push software as need it; we push scripts; we know what is missing and versions Review collected by and hosted on G2.com.

Mary B.
MB
Data Research Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about KACE Unified Endpoint Manager?

I like using Kace it has made my work much easier, it has been a vital tool for our company in supporting our customers, we also use it to make an inventory of all our laptops, it also includes a technical assistance ticket system, it is a great asset for managing systems, it also allows us to see at the touch of a button what kind of machines we have, it has allowed us to manage updates for all our users, it also offers an excellent user interface to manage. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

KACE has been an ideal complement for all of us, I have nothing bad to say about this platform. Review collected by and hosted on G2.com.

Recommendations to others considering KACE Unified Endpoint Manager:

I recommend the use of KACE, it is the best option for systems management, it is a good product that works very well. Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

With this platform we can manage all our inventory without having to see each machine every day, it works quite well, now we can offer quick solutions to our users, it has made our work a little easier. Review collected by and hosted on G2.com.

JK
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about KACE Unified Endpoint Manager?

It is a very well organized application for the IT department. Easy to use, very user friendly and has many features. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

Sometimes it can get a little strange with updating the inventory. The reporting does get very specific so unless you know exactly what you want, you will have to do some testing. Review collected by and hosted on G2.com.

Recommendations to others considering KACE Unified Endpoint Manager:

If you are an IT department looking for a ticketing system, please use Kace. They do an amazing job and have many other features. Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

We are using case for our ticketing system. There are many benefits of Kace. Anywhere from reporting to checking your inventory, it is all there and very easy to use. It has made the organization of the company much, much better. Being able to control the ticketing system through Kace is also extremely helpful. Review collected by and hosted on G2.com.

DB
Consultant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about KACE Unified Endpoint Manager?

The fact that systems management is demystified by this software is everything to like about it and thus with the whole array of services offered by this software, everyone and anyone in the computing or developing world but also generally in business like ourselves, this software comes in handy depending on your specific needs provided they have to do with systems management and thus offers the team a bearing to freely soar with their ideas with this software as the firm stone of the systems management. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

It is well thought and adequately maintained and thus currently no dislikes as yet. Review collected by and hosted on G2.com.

Recommendations to others considering KACE Unified Endpoint Manager:

Save on infrastructure and have a streamlined and efficient systems management courtesy of KACE. Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

The greatest advantage has been with end point management and thus reducing our operational costs in terms of acquiring as many devices and infrastructure all of which have come in handy in streamlining the way we do things now all thanks to this software. Review collected by and hosted on G2.com.

Erin O.
EO
Assistant General Manager
Marketing and Advertising
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about KACE Unified Endpoint Manager?

With several requests going back and forth between the corporate office and site teams, it is crucial to have an organized system in place. Kace helps us efficiently ask/request things from our colleagues and it keeps a detailed record of tasks. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

The login process can be a little slow at times. I got locked out because of a password issue and it was not easy for my corporate office to get customer support. Review collected by and hosted on G2.com.

Recommendations to others considering KACE Unified Endpoint Manager:

If you do not have a ticket system in place, USE KACE. SO EFFICIENT. Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

Emails can slip through the cracks and requests can get lost. Our marketing department and IT department run a lot more smooth than they would without a ticket process. Review collected by and hosted on G2.com.

RC
IT Operations Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about KACE Unified Endpoint Manager?

The ability to manage a network of computers can be tedious. The k1000 gives me a great user interface to manage software deployments and updates. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

The scripting section can take some time to learn but the support articles and groups are very helpful with managing this. You can use Kace to manage anything you need on your pcs. Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

Software deployment, inventory control, and mass communication. There have been times that we have used group policy for can now be managed more effectively. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about KACE Unified Endpoint Manager?

All of our Dell products are easily integrated into the system so we are able to standardize them, push software to them, monitor them, and send needed hardware drivers. Review collected by and hosted on G2.com.

What do you dislike about KACE Unified Endpoint Manager?

It seems like everything is just one step away from being great. Adding ad groups to push out software to computers is a chore. There is no easy way to track when scheduled scripts are run, what was successful and what wasn't. Review collected by and hosted on G2.com.

What problems is KACE Unified Endpoint Manager solving and how is that benefiting you?

We can easily see all of our laptops, desktops, and servers. We can push quick fixes to our end users and track their issues. End users have the capability of pulling their own needed software down as well to reduce ticket count. Review collected by and hosted on G2.com.