Top Rated k-ecommerce Alternatives
One of the big reasons we turned to k-eCommerce was because they offered integration directly to our ERP system, SAP. In the few years prior, we had invested heavily in SAP to help our production and business efficiencies, so it was important to continue to build a network that could talk to each other without “bandaids.”
We love the design, functionality and navigation of k-eCommerce. It is a huge improvement over our previous site and many of our competitors. It’s easy to search for products by part number or description which helps not only our retail customers to do research and buy, it helps our dealers and distributors to navigate and easily find answers for their customers.
Being able to create multiple tabs within a product listing for additional content, images, video, graphs, etc. is really helpful. In our line of business, technical data is important for certain products, so being able to provide data to our customers in an organized and easy-to-access way is an advantage.
Our project manager was a great resource for us. The folks that initially did the design and implementation of the site had since taken positions outside of our company, so Robert had to backtrack a little bit to explain functionality. He was able to help us get started again and move forward. He had patience while we built up the product content stage over the course of a few months and then had a huge impact getting us set up and ready to go live. Training materials were very helpful and worked nicely as a guide to build the site.
The support team is quick to respond – both on issues where say an order doesn’t process through to issues we experience with loading content or adding a function. No question is too big or too small for them to help with. Review collected by and hosted on G2.com.
If there’s one area where we’ve struggled a little bit, it’s integration with shipping methods and getting the pricing correct. Our product shipment boxes range in size from a 5x5x5 box up to 46x24x12 for non-freight shipments so trying to determine the appropriate estimated box size for proper calculation is difficult. Within k-eCommerce, both FedEx and UPS are set up differently so finding a happy medium that doesn’t overcharge the customer tends to be a challenge. Review collected by and hosted on G2.com.
33 out of 34 Total Reviews for k-ecommerce
Overall Review Sentiment for k-ecommerce
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When looking for a company to help us with a new website, it was very important to us that it can be seemless integrated with Microsoft GP. We have been working with K-Ecommerce for over 5 years and the company continues to support us in intregrating with GP and continuing to grow our business. They are forward thinking and are great listeners when trying to meet all of our needs. Review collected by and hosted on G2.com.
We at one point had issues with a third party plug in and it took a bit of time to get it fixed. The folks at K-Ecommerce continued to work on the issue until it was resolved and they also were very accomodating by giving us credit for the time it was not working. Review collected by and hosted on G2.com.
The Upsides of Using K-ecommerce
K-ecommerce offers a multitude of benefits that can significantly enhance a business's online presence and sales Review collected by and hosted on G2.com.
While k-ecommerce platforms offer a range of customization options, they may not always meet the specific needs of every business. Review collected by and hosted on G2.com.
I love the seamless sync between K-Ecommerce and our ERP (Business Central). It makes managing and updating products so much more efficient. With our old website, we had to update pricing, customer groups and images twice; once in BC and again on our website. Now we only have to update information once, and everything syncs back and forth between the two platforms. Orders now sync directly into BC, and orders don't have to be entered manually like we were doing with our previous site. K-Ecommerce has saved us so much time in updating and maintaining the website. The K-Ecommerce team is reliable and always responds quickly to emails. Review collected by and hosted on G2.com.
It would be great if there were more design features. As a graphic designer, I would like to have more flexibility to update the design without having to code. The design templates are limited, but it gets the job done. Review collected by and hosted on G2.com.
Simple implementation allowed our clients to view their outstanding balances, make payments using ACH or credit cards, and have those payments automatically sync with our accounting platform. Review collected by and hosted on G2.com.
Working with k-eCommerce was never difficult for us. Everything is excellent. Using k-eCommerce has never caused us any problems. It's a great product to conclude Review collected by and hosted on G2.com.
K-eCommerce directly integrates with our Dynamics GP to give us more streamlined inventory, shipping, and payment processing for our customers. The real-time inventory is nice to have so that we do not have to manually update the inventory. Review collected by and hosted on G2.com.
K-eCommerce lacks a strong shipping engine. It is quite difficult to create a robust shipping process due to their limited functionality, so if your business has a lot of different shipping needs, I would look elsewhere. Additionally, their configuration can be convoluted because settings are nested inside dropdown sections in the admin panel. They also require you to fill out multi-language fields even though you designate you don't sell outside the US. (They are a Canadian company so they expect the Frech language field to have data in them). Review collected by and hosted on G2.com.
A: One of the biggest benefits is how simple and seamless it was to integrate our Dynamics GP ERP to the k-ecommerce platform. This helped us save a lot of time as orders are quickly synced into our ERP, eliminating a lot of the manual data entry that we used to have. The platform can also be easily customized and tailored to the needs of our B2B distribution business. Even though the backend is easy to use, it was nice to be able to rely on the technical expertise of the k-ecommerce team for any questions and they were always there when we needed them.
I learned a lot from the support team, that I could not have learned by my self. Thank you Review collected by and hosted on G2.com.
We never had any major issues working with k-ecommerce. Review collected by and hosted on G2.com.
We are happy that the synchronization has remained stable, with very few hiccups since we installed it in 2015. Our B2B customers like the order express and frequently ordered items features. We have also depended on the multi-user module, which allows a single customer account to have a hierarchy of buyers that can have manager approval of each order when needed. Review collected by and hosted on G2.com.
It is still a proprietary platform, so any integration changes, 3rd party channels, or customization needs to be programmed by them. Their API was also rudimentary and didn't address user management when I initially attempted to use it to automate onboarding of our customers. So we were limited to using CSV import/export and the admin UI for updating content and user access. Review collected by and hosted on G2.com.
Implementation was straightforward and allowed our customers to see their balances owed, pay via ACH or Credit Card, and those payments sync directly with our accounting software. Review collected by and hosted on G2.com.
There are limited admin functions to monitor and review balances between accounting software and the online platform. We've only found a small number of instances where balances didn't agree. A manual sync trigger for an individual customer would be a good tool for easy reconciliation. Review collected by and hosted on G2.com.
Ease of use.
Self service feature
Real b2b solution pricing and product showcase.
Real time integration with our ERP. Review collected by and hosted on G2.com.
for the price range and features provided the solution works well.
a nice user dashboard would be nice to see sales easily on one screen. Review collected by and hosted on G2.com.
We really appreciate k-ecommerce's overall responsiveness to our specific account needs. Everything from listening to our customization ideas to responding to site challenges has been handled with care. Review collected by and hosted on G2.com.
K-ecommerce is lacking a HubSpot integration module!! Review collected by and hosted on G2.com.
