Juniper Square Reviews (106)

Reviews

Juniper Square Reviews (106)

4.7
106 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Juniper Square, which significantly enhances their investment management processes. The platform's intuitive interface allows for efficient document management and investor communication, making it a valuable tool for firms. However, some users note a learning curve for new team members as a common limitation.

Pros & Cons

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Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Splendid"
4.5/5
What do you like best about Juniper Square?

My firm has only just onboarded, the initial onboarding process seemed pretty seamless. Exporting the data was relatively easy. Seems that the monthly imports will also prove invaluable in helping us maintain a reporting rhythm. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

While there is a lot of asset level data that can be imported, there is no customization of those data fields. Would be great to provide the ability to customize data fields. Review collected by and hosted on G2.com.

Tony S.
TS
Tony S.
President
Small-Business (50 or fewer emp.)
"A Great Investment Management Platform"
5/5
What do you like best about Juniper Square?

Juniper Square offers the ability to immediately create institutional quality reports for all of our investors. The backend system helps our team remain organized from concept, through finalizing our raise in a manner that we were unable to do previously. It also allows our team to be more creative in structuring capital and more detailed in creating distributions. The team approach to set up as well as the help desk are second to none! Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

The hardest part of any new software is the adoption process and Juniper Square is no different. However, their team was amazing in reaching our deadlines and helping us get up to speed in the shortest amount of time possible. Review collected by and hosted on G2.com.

PT
Pam T.
Small-Business (50 or fewer emp.)
"Juniper Square keeps our investors informed"
4/5
What do you like best about Juniper Square?

I use Juniper Square daily! It helps me stay organized as well as keeps our investor's communications consistent. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

Updates seem to be constant, without warning. Luckily it's usually appearance changes, but for some, that is significant. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"A massive upgrade to our investor reporting"
5/5
What do you like best about Juniper Square?

Juniper Square allows us to easily communicate with a large number of investors in multiple investment entities and sub-entities. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

There are some improvements that could be made that are mostly tied to the sheer volume of investors and individual investment positions that we maintain. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Juniper Square Review"
4.5/5
What do you like best about Juniper Square?

We use Juniper Square as our internal investor portal. It's great for tracking meetings, calls and follow ups with our potential investors! I love that it has the capability to create presentations and various investor reports. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

I have only been using Juniper Square for about 4 months so am still navigating its capabilities. The only issue we have come across is pulling very specific reports for our leadership team. Review collected by and hosted on G2.com.

Eli N.
EN
Eli N.
Associate, Aquisitions
Small-Business (50 or fewer emp.)
"Director of Aquisitions"
4.5/5
What do you like best about Juniper Square?

The digital subscription process is very helpful. On-demand investor portal for tacking positions. Organization of tax documents. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

Its CRM needs improvement. Need better ability to track leads and take notes. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Juniper Square — Good Start but Needs Improvement"
2/5
What do you like best about Juniper Square?

It's relatively easy to use & learn, and is good enough for our purposes. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

It lacks automation tools that would make our lives much s easier; cannot accept ACH payments; and is quite expensive. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"High quality service"
5/5
What do you like best about Juniper Square?

Ease of use and efficiency of the platform, plus the response time of our fund admin team. Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

Subscription process can be more efficient for LPs. Review collected by and hosted on G2.com.

milan b.
MB
milan b.
VP Controller
Small-Business (50 or fewer emp.)
"Not enough best practices"
2.5/5
What do you like best about Juniper Square?

Customer service and responsiveness to questions Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

Payment processing could be better, not a lot of banks use NACHA files Review collected by and hosted on G2.com.

Verified User in Farming
AF
Verified User in Farming
Small-Business (50 or fewer emp.)
"Co-Founder"
5/5
What do you like best about Juniper Square?

Great product. Great servive. Solves for many manual processes Review collected by and hosted on G2.com.

What do you dislike about Juniper Square?

It is not very customizable and is not entirely designed for our asset class Review collected by and hosted on G2.com.