(22)
4.5 out of 5
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Jolt
116 Jolt Reviews
4.4 out of 5
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Overall Review Sentiment for Jolt
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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HD
Hershy D.
Small-Business(50 or fewer emp.)
What do you like best about Jolt?
Many things, what i like the most is how easy it is to use, any employee of any level can learn the back end, how to use it and view reporting Review collected by and hosted on G2.com.
What do you dislike about Jolt?
The support team wasnt great for a while, it was hard to reach anyone, but it has gotten better in the last 5 months Review collected by and hosted on G2.com.
MM
Melissa M.
Operations Manger
Small-Business(50 or fewer emp.)
AC
Verified User in Consumer Goods
Small-Business(50 or fewer emp.)
What do you like best about Jolt?
My favorite thing about Jolt thus far is how easy it is to use and the incredible customer service department. My rep is always ready to help us out with any software issue! Review collected by and hosted on G2.com.
What do you dislike about Jolt?
It could be more customizable for specific tasks, but otherwise, there aren't many improvements that are honestly needed. It's a program so sometimes things happen, yet the service department is always ready to assist. Review collected by and hosted on G2.com.
AR
Verified User in Recreational Facilities and Services
Small-Business(50 or fewer emp.)
What do you like best about Jolt?
uptime. The system has been reliably and we haven't experienced down time. Review collected by and hosted on G2.com.
What do you dislike about Jolt?
Customer service used to be excellent, now it's been 3 weeks to reach an account manager and still no one calls back despite three emails and two phone calls messages. Review collected by and hosted on G2.com.
RM
rodney m.
president
Mid-Market(51-1000 emp.)
What do you like best about Jolt?
This company will not call you back. they have no customer service Review collected by and hosted on G2.com.
What do you dislike about Jolt?
This company will not call you back. They have no customer service. They hook you in with a free trial and then make it impossible to cancel. Any company that does not have a way to cancel online and then does not call you back to cancel is not ethical. Stay away! Review collected by and hosted on G2.com.
UR
Verified User in Restaurants
Small-Business(50 or fewer emp.)
CF
Clayton F.
Business Director
Mid-Market(51-1000 emp.)
What do you like best about Jolt?
Jolt lists keep everyone in check and and allow our team to be held accountable and to a higher standard. Review collected by and hosted on G2.com.
What do you dislike about Jolt?
Getting used to the new app is probably the thing we most dislike. Our team isn't a fan of change when it comes to that, but I know they'll get used to it. We can automatically tell there is a bit of a lag when you click on the new app and try to print something. But other than that, we love Jolt. Review collected by and hosted on G2.com.
SB
Sam B.
Assistant Manager
Mid-Market(51-1000 emp.)
What do you like best about Jolt?
I like the edit features on the website, makes it easy to customize lists.
Reminding managers to do lists has been very helpful as well, the due date function is very useful for me. Review collected by and hosted on G2.com.
What do you dislike about Jolt?
When you are off the app for days, it takes a long time to sync back up.
Recently the slider bar has gone away for showing "swept items", I wish we could get that back. It made it easier for me to follow up on shift for those getting specific things on list done correctly. Review collected by and hosted on G2.com.
AR
Verified User in Recreational Facilities and Services
Mid-Market(51-1000 emp.)
What do you like best about Jolt?
Jolt holds us accountable for the things that we do on a regular basis. We have the ability to be reminded to complete lists, notified of completions and incomplete lists, create new lists, take photos, videos and make notes and ALL of this is hosted on Jolts servers that you can access at any time. Review collected by and hosted on G2.com.
What do you dislike about Jolt?
Jolt is making updates to their platform and decided to archive some lists to the point were they weren't accessible from the front end that we have access to. Our main reason for using Jolt is to keep digital copies of lists that can be referenced at any time. To have the company make the decision on our behalf to archive lists makes zero sense. They were restored after several complaints on our side but that has really soured the experience. Review collected by and hosted on G2.com.
HL
Harry L.
Director of Human Resources
Mid-Market(51-1000 emp.)
Jolt Categories on G2
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