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Jobber Reviews & Product Details - Page 5

Jobber Overview

What is Jobber?

Start Your Free Trial of Jobber — No Credit Card Required! Streamline all your home service business operations in one place. Save Time and Boost Efficiency Jobber’s all-in-one platform lets you schedule, quote, invoice, and receive payments faster than ever before. Save up to 7 hours a week running your business with Jobber. Plus, seamlessly integrate with key business management tools like QuickBooks Online. Elevate Customer Service Impress customers with professional quotes & invoices, automated texts & emails, and a 24/7 online portal. Accelerate Your Business Growth Join over 200,000 service professionals across more than 50 industries—including landscaping, HVAC, and residential cleaning—who have increased their revenue by an average of 37% in their first year with Jobber. Client Testimonial “I spend maybe an hour per week on invoicing and paperwork now. Online payments and invoicing make me look professional.” - Stacey Flanagan, SEF The Lawn Surgeon Discover the Jobber Difference Get started today and see why Jobber is the leader in providing software solutions for home service businesses.

Jobber Details
Product Website
Discussions
Jobber Community
Languages Supported
English
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Product Description

No-nonsense customer management, scheduling and invoicing software for field services.


Seller Details
Seller
Jobber
Company Website
Year Founded
2011
HQ Location
Edmonton, Canada
Twitter
@GetJobber
7,080 Twitter followers
LinkedIn® Page
www.linkedin.com
986 employees on LinkedIn®
Description

Award-winning job tracking and customer management software for home service businesses • Specialties: SaaS


Jill W.
JW
Overview Provided by:

Recent Jobber Reviews

Joe L.
JL
Joe L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Jobber Review"
Ease of creating jobs, & quotes for new & exosting clients
DL
Dinelle L.Small-Business (50 or fewer emp.)
5.0 out of 5
"User Friendly and Great to work with."
User Friendly, great to work with and easy to find what you are looking for, great accountancy as well to track profitablibity , payments due and p...
Sarah C.
SC
Sarah C.Small-Business (50 or fewer emp.)
4.5 out of 5
"Jobber is an extremely customizable solution to workflow management and profitability insight."
I love how customizable it is. Being able to find creative processes to solve real world problems. Color coding jobs to be able to track patterns a...
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Jobber Media

Jobber Demo - Win more jobs.
With Jobber’s quote management software, create, send, and track professional quotes all from one place. Customize Jobber quotes with your company branding, and easily include important details such as discounts, required deposits, and contract terms. Need to see a property in person? You c...
Jobber Demo - Schedule and dispatch in seconds.
Schedule faster: create a job, choose a client, and assign it to your team with only a few clicks. Not every company runs the same way, especially when it comes to scheduling work. We want to make your life easy, so you don’t have to think twice when chatting with a client about when you can m...
Jobber Demo - Get the job done right.
You’ll deliver 5-star service every step of the way, and your customers will be happy to pay you for it. Instantly in-person, online within 24 hours, or automatically every month.
Jobber Demo - Get paid faster.
Use Jobber’s credit card processing to easily take card payments in-person, online, or automatically. Get automated deposits directly to your bank account, and see records of all processed transactions in Jobber. We’ve made payments simple. No additional monthly fees. No hidden fees. No setup ...
Jobber Demo - Keep track of customer history.
Jobber helps you keep a clean and organized client history so that you never lose touch with the core of your business—your clients. See past quotes, jobs, visits, invoices, and a full billing history associated with each of your clients. Use custom fields to track and report on other importan...
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Video Reviews

315 Jobber Reviews

4.5 out of 5
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315 Jobber Reviews
4.5 out of 5
315 Jobber Reviews
4.5 out of 5

Jobber Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for JobberQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Cheryl J.
CJ
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jobber?

I love the reporting features and the ability to communicate with customers. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

We don't have any complaints so far! We really love using it! Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

We needed something to provide quotes to our customer and a platform for them to pay. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Cheryl, thank you for the lovely review! Jobber making your life easier is music to our ears. So good to hear.

Jay K.
JK
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jobber?

The tools for quoting and request have provided my customers a better way to communicate with there landscaper. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

The lack of customization on the request form and quoting. Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

It helps with customer communication, quoting, request, marketing, and more Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Jay, what a wonderful success story! Thank you for this review. We are delighted to hear Jobber makes client communications about the work easy! We would love to hear more about how we can offer more customization options. Please reach out to our Support team at 1-888-721-1115, option 1 or support@getjobber.com

Ryan K.
RK
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jobber?

Jobber is quick, smooth and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

The app doesn't feature some of the simple tasks I'd like to see, like refunding a payment or resending emails/texts. Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

Simple client communications and payments. Review collected by and hosted on G2.com.

Response from Jade of Jobber

Hey Ryan! We are stoked to hear that Jobber has simplified your client communications and payments. We really appreciate the valuable feedback on adding more features to the mobile app. Thanks for the review!

Derek A.
DA
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jobber?

It's constantly evolving and changing, when we signed up a few years ago to now it's so different in a good way Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Coming from Service Titan, it's incredibly cheap in comparison and little by little it's catching up, not quite yet

Sometimes small quirks in software annoy me Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

Everything Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Derek, what a wonderful review! It's great to hear you are getting real value out of your subscription with Jobber. You got it; we are always working on improving the system, and we would love to hear your feedback! When you have the time, please reach out to the Support team at 1-888-721-1115 option 1 or support@getjobber.com

Branden S.
BS
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jobber?

Jobber is an amazing community. From the support team to the software it is a world class product with exceptional customer service. Jobber has helped me to get more organized, get my time back, and grow my business. I could not operate without Jobber. It is an integral part of our operation. I'm very thankful for Jobber! Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Jobber is always improving. Complaints I once had have been addressed and the software just continues to build on itself and get better. Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

Jobber keeps me organized and efficient. Jobber helps me to run my business so it's not running me. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Branden, thank you for this wonderful review. We are so happy to hear Jobber is helping you stay organized and efficient! Keep up the great work!

Bermuda D.
BD
Co-Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jobber?

I love that we can save a card on file for recurring services. No more hunting down payments. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

I do not like the fact that there is no Chemical tracking in the mobile app. Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

Quotes, billing, and offering a client hub to our customers has been a game changer. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi there, thank you for this awesome review and great title! We would love to hear more about your chemical tracking needs, when convenient please reach out to our support team at 1-888-721-1115 option 1 or support@getjobber.com

Jackson M.
JM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jobber?

Being able to invoice/ edit quotes from my phone. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Nothing at this moment. I wish I would have gotten it sooner. Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

Easier for me than using pen and paper Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Jackson, what an awesome review. We are so happy to hear Jobber has replaced paper and pen with an app and a phone. Keep up the great work!

Robert F.
RF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jobber?

Scheduling. They continue to make improvements. The mapping/routing system is great, but would be even better if you could enter a start and finish address and also use a techs address as a starting point for that tech each day. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Not set up for prepay. If they had prepay available with instant booking then it would cut my office bills in half.

Instant booking works only with a radius. I need my clients to

Enter Address

Enter services needed

Be given available dates (based upon the zip codes that I put on my calendar for when we are there)

Be given a grand total

Make payment

Automaticall placed on our jobs schedule.

Products and services shoudl be able to be clicked on directly in the request form you create - If I could use auto booking, I think this is already set up.

Customer support used to be much more responsive and the development team seemed to listen more in the past. They still do a wonderful job though! Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

Mapping , routing easy billing and collections Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Robert, Thank you for the feedback. We are so glad scheduling and routing are working for your business. Thank you for being with us for so many years! We would be happy to pass on your feedback about prepay billing and online booking.

Kenneth H.
KH
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Jobber?

Keeps everything about a client/ request/qoute/job/invoice/payment all together no searching for individual activities Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Haven't found any besides cost so far... Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

Keeping track of things Review collected by and hosted on G2.com.

Response from Jade of Jobber

Hey Kenneth! Thank you kindly for the review. We are thrilled to hear that Jobber has been a useful tool in managing your clients. If you are unsure if you are getting the most out of Jobber in terms of value for price, please contact our Support Team and we can see if you are on the best plan for your business!

Mitch L.
ML
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Jobber?

Ease of use. Customer Communications. Integrations with QBO. App works well. Custom Client Request Forms, Client Online Booking. Quote Approval, invoicing. Review collected by and hosted on G2.com.

What do you dislike about Jobber?

Unability to create custom line items that are non-taxable. Lack of job status views. No job costing, or estimating tools. Review collected by and hosted on G2.com.

What problems is Jobber solving and how is that benefiting you?

Client Communication. Job requests, scheduling, invoicing. Review collected by and hosted on G2.com.

Response from Krista Lai of Jobber

Hi Mitch, thank you for this review. We are happy to hear you think Jobber works well for Service Providers! Jobber does have a job costing feature, and our Support team would be happy to demo it for you. We are always looking to grow and meet the needs of our varied customers. Our Support team would love to hear more about how Job statuses, estimating tools, and ad hoc non-taxable line items would help run your business more smoothly. When convenient, please reach out to our support team at 1-888-721-1115 option 1 or support@getjobber.com