iwinBACK
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iwinBACK
By iwinBACK inc.
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4.8 out of 5 stars
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iwinBACK Reviews & Product Details

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Mid-Market(51-1000 emp.)
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What do you like best about iwinBACK?

It empowers my digital marketing team,customer nurturing, email campaigns Review collected by and hosted on G2.com.

What do you dislike about iwinBACK?

Nothing much as if now.Will have to use more diversely. Review collected by and hosted on G2.com.

What problems is iwinBACK solving and how is that benefiting you?

It helps me in optimizing my customer engagement Review collected by and hosted on G2.com.

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iwinBACK Overview

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What is iwinBACK?

iwinBACK helps marketers "win back" the power to understand and communicate with their customers through automation, channel unification, data analytics, easy asset creation, and a custom journey creator. We bring a new level of efficiency and performance to digital marketing teams by helping them build and manage campaigns and call centre staff, for multiple markets, brands, and segments simultaneously. Real time data analysis with actionable insights help to continually improve KPIs.

iwinBACK Details
Discussions
iwinBACK Community
Languages Supported
English
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Product Description

iwinBACK is a direct marketing automation system that creates channel unification and allows you to schedule, in advance, multi channel marketing campaigns. Customer journey software is often overly complicated, at IWB we keep it simple. We understand that your goal is to create and adapt customer journeys which lead to increased engagement rates and improved customer loyalty. We specialize in building effective customer journeys and we ensure our customers consistently see great results across KPIs when using our platform. Our focus is on data compliance, automation, great customer support, and leveraging behavioural analytics to improve the customer experience, and of course, revenues.

Seller Details
Seller
iwinBACK inc.
Year Founded
2006
HQ Location
Surrey, British Columbia
Twitter
@iwinback_com
17 Twitter followers
LinkedIn® Page
www.linkedin.com
18 employees on LinkedIn®
Charlie Y.
CY
Overview Provided by:
Charlie York

Recent iwinBACK Reviews

Klara S.
KS
Klara S.Mid-Market (51-1000 emp.)
5.0 out of 5
"The best customer journey tool on the market"
iwinBACK is a marketing gem, transforming customer engagement with its innovative platform. Its a marketer's true friend , offering a suite of tool...
Read more
Allan S.
AS
Allan S.Small-Business (50 or fewer emp.)
4.5 out of 5
"Administrator"
IWb features like journey which help a lot. Also, dynamic content, email template, A/B testing which is very critical when comes to segmentation.
Read more
Radhika K.
RK
Radhika K.Enterprise (> 1000 emp.)
5.0 out of 5
"Best Marketing tool!!"
multi-channel messaging through one platform to attract new business leads.
Read more
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iwinBACK Media

iwinBACK Demo - How it works
The magic of Channel Unification
iwinBACK Demo - Easy Asset Creation
Drag and Drop or HTML Email Creation. The system will show you how the message appears on different devices.
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Have you used iwinBACK before?
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3 out of 4 Total Reviews for iwinBACK

4.8 out of 5
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3 out of 4 Total Reviews for iwinBACK
4.8 out of 5
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3 out of 4 Total Reviews for iwinBACK
4.8 out of 5
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iwinBACK Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Klara S.
KS
Product Specialist, Customer Care
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about iwinBACK?

iwinBACK is a marketing gem, transforming customer engagement with its innovative platform. Its a marketer's true friend , offering a suite of tools for seamless automation, insightful for analytics, and multi-channel communication. Our CRM team users rave about its ease of use and the efficiency in campaign and template management. The all-in-one platform unifies communications across channels , significantly boosting our conversions and the ROI on direct marketing, its the best we have seen.

iwinBACK is a must have for B2C marketers aiming to optimise customer retention and engagement. Higly recomend this game changing product. Review collected by and hosted on G2.com.

What do you dislike about iwinBACK?

It is a cutting edge tool and some junior members struggle a little bit with the advanced marketing journeys , though this isn't really a problem. Review collected by and hosted on G2.com.

What problems is iwinBACK solving and how is that benefiting you?

It allows us to integrate multiple channels using a simplified journey tool. Review collected by and hosted on G2.com.

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Allan S.
AS
Web developer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iwinBACK?

IWb features like journey which help a lot. Also, dynamic content, email template, A/B testing which is very critical when comes to segmentation. Review collected by and hosted on G2.com.

What do you dislike about iwinBACK?

We need go through APi to have automated like welcome email for new registration. Review collected by and hosted on G2.com.

What problems is iwinBACK solving and how is that benefiting you?

It's help on turn around time when creating journey. Review collected by and hosted on G2.com.

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Radhika K.
RK
Event Tech Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iwinBACK?

multi-channel messaging through one platform to attract new business leads. Review collected by and hosted on G2.com.

What do you dislike about iwinBACK?

Response time by support team and less content in knoweldgebase. Review collected by and hosted on G2.com.

What problems is iwinBACK solving and how is that benefiting you?

Using the iwinBACK software made it easier for us to take control of all our outbound marketing efforts, after events and to keep in touch with contacts through the various communication channels. Review collected by and hosted on G2.com.

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