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IT Glue Reviews & Product Details - Page 60

IT Glue Overview

What is IT Glue?

IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins

IT Glue Details
Product Website
Languages Supported
English
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Product Description

IT Glue™ is an IT documentation platform packed with features designed to help you maximize the efficiency, transparency and consistency of your team.

How do you position yourself against your competitors?

IT Glue is designed with the unique needs of IT professionals in mind. Whether you're documenting your assets, vendors, passwords, users, SOPs or anything else, there's specific information that IT needs to know first and foremost. Track, find and know everything in under 30 seconds.

We know that documentation is essential to IT’s effectiveness, so we have made it our mission to make documentation as painless as possible by consolidating everything in one easy, secure place. But for documentation to truly have value, you need to be able to find it when you need it. Between our robust search function and relationship mapping (where you link related documentation items together), you’ll always find what you need, when you need it. The depth and texture of IT Glue’s approach to documentation is unmatched, and what makes IT Glue more valuable than any other documentation solution on the market today.


Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,673 Twitter followers
LinkedIn® Page
www.linkedin.com
4,835 employees on LinkedIn®
Description

Kaseya® is the leading provider of IT and security management solutions for managed service providers (MSPs) and small to medium sized businesses (SMBs). Through its open platform and customer-centric approach, Kaseya delivers best in breed technologies that allow organizations to efficiently manage, secure, and backup IT. Kaseya IT Complete is the most comprehensive, integrated IT management platform comprised of industry-leading solutions from Kaseya, Unitrends, Rapidfire Tools, Spanning Cloud Apps, IT Glue, ID Agent and Graphus. The platform empowers businesses to: command all of IT centrally; easily manage remote and distributed environments; simplify backup and disaster recovery; safeguard against cybersecurity attacks; effectively manage compliance and network assets; streamline IT documentation, and automate across IT management functions. Headquartered in Dublin, Ireland, Kaseya is privately held with a presence in over 20 countries. To learn more, visit www.kaseya.com.


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Recent IT Glue Reviews

TP
Tejas P.Mid-Market (51-1000 emp.)
5.0 out of 5
"ITGlue product Review"
ITGlue is an amazing document management system that to use to store the documentation of the Organization. It is very easy to implement and easy t...
Simon B.
SB
Simon B.Small-Business (50 or fewer emp.)
4.5 out of 5
"The best tool for the job"
the ease of access to all data on all your clients in one portal
ET
Eric T.Small-Business (50 or fewer emp.)
4.5 out of 5
"No more wasted time hunting for client information"
For a busy IT professional like myself, I enjoy how everything is pushed into one place in IT Glue. Think of it as our central hub of passwords, of...
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2 people requested security information

IT Glue Media

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Video Reviews

591 IT Glue Reviews

4.7 out of 5
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591 IT Glue Reviews
4.7 out of 5
591 IT Glue Reviews
4.7 out of 5

IT Glue Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for IT GlueQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Mid-Market(51-1000 emp.)
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What do you like best about IT Glue?

Any of us can edit the info like a wiki, keeping it up to date with any changes in SOP or policy. Review collected by and hosted on G2.com.

What do you dislike about IT Glue?

It can sometimes be hard to find pages by keyword, but you just have to learn what exactly to search for. Review collected by and hosted on G2.com.

Recommendations to others considering IT Glue:

Go for it. It makes for exceptional knowledge-base software. Review collected by and hosted on G2.com.

What problems is IT Glue solving and how is that benefiting you?

We use it as our central knowledge-base, keeping everything up to date and at our fingertips, which is crucial when it comes to information such as admin passwords which change often. Review collected by and hosted on G2.com.