IT Glue Reviews & Product Details - Page 19

Easy access to all passwords and documentation. We used sharepoint at the time, and our information was everywhere. Review collected by and hosted on G2.com.

The amount of time we have to sign in as it times out. Thats not an issue but dont have anything negative to say about IT Glue Review collected by and hosted on G2.com.

Ease of use, navigating using search functions/hotkeys is a breeze Review collected by and hosted on G2.com.

I don't have any complaints for my day to day workflow, it does what I need Review collected by and hosted on G2.com.

Works great the on the IT glue web and I like the OPT feature. Review collected by and hosted on G2.com.

The app time out way to fast 5 seconds. I don't understand why Review collected by and hosted on G2.com.

- Plentiful integrations with RMM, IAM and on-prem devices.

- Very easy to use once yoyu are trained on the platform and understand its core structure as a relational DB.

- Very good customer support to answer questions and add licenses.

- We use the platfrom everyday to access configuration, documentation and passwords.

- With an on-boarding team, the implementation is very simple. Review collected by and hosted on G2.com.

- Additional integration with managed printers, NAS devices, etc. Review collected by and hosted on G2.com.

Passwords and one-time passwords made easy. Easy to implement new customers and provide support frequently. Integrates nicely with our RMM. Review collected by and hosted on G2.com.

Sometimes the "Copy" button doesn't work and sometimes the site is down. Review collected by and hosted on G2.com.

It's super easy to create new docuemnts as well as organize everything by client and type. Review collected by and hosted on G2.com.

Minor nitpick but I don't like that it searches for what I exactly type and not what I want to search for, especially when I'm in a bind trying to help a customer with a critical issue. Review collected by and hosted on G2.com.

It keeps track of large amounts of documentation easily along side fast password and configuration management Review collected by and hosted on G2.com.

Formatting in the text editor can do with some improvement. More often than not its easier to create a document and attach it to the ITGlue resource Review collected by and hosted on G2.com.

SSO, extensive documentation options, layout is nice. Review collected by and hosted on G2.com.

I feel like there are an exhorbatant amount of outages during normal working hours, and the system seems to lag a lot when saving items. Review collected by and hosted on G2.com.

Great product, great for keeping full comprehensive documentation and passwords of your business and clients as well.

Easy to set up and quite addictive once you get started! Review collected by and hosted on G2.com.

Product is pricey and moreso if you want all the components needed for basic managing all aspects of your MSP. Review collected by and hosted on G2.com.

The organisation and content management is very aesthetic and easy to navigate. I love the global search bar, makes it so easy to find a needle in an albeit organised haystack. Review collected by and hosted on G2.com.

Not a dislike, but I would like to see development of automation. Review collected by and hosted on G2.com.