IT Glue Reviews & Product Details - Page 15

IT Glue makes it so easy to store all relevant information about a company.

As an MSP we sue it to store everything from client details, to password to how to documents to send out to clients or be used by engineers.

I use it daily to fulfil my tasks and have always find it easy over the years ive used it. Review collected by and hosted on G2.com.

Sometimes the search can be lacking and need keywords entering to make the search work as expected. Review collected by and hosted on G2.com.

ease of use, you can easily implement, and setup, and provision other users with access to ITG access, publish documentation, contacts and even rotate passwords Review collected by and hosted on G2.com.

Sometimes its hard to keep up with other integrations like Liongard Review collected by and hosted on G2.com.

IT Glue seems to have categories for everything you'd want to document. Being a popular product has inspired companies to integrate and keep data up to date. Review collected by and hosted on G2.com.

As an MSP, it would be nice to have an area to store things that apply across all clients. Review collected by and hosted on G2.com.

Very robust, easy to use, easy to find documentation, many integrations. It is used by everyone everyday so it needs to be quick and simple, which it is Review collected by and hosted on G2.com.

I would like to see tagging for document search Review collected by and hosted on G2.com.

The many integrations supported and categories/templates to fit any need. Review collected by and hosted on G2.com.

Not sure if this is something we can fix on our end, but it can be difficult to see who initially created password items (not revisions). Review collected by and hosted on G2.com.

IT Glue's integratio with all our Kaseya tools makes keeping an authoritive source for specific information but ease of access super simple. Review collected by and hosted on G2.com.

It can be a little complex to wrap you head around when you first stat. Review collected by and hosted on G2.com.

We have the ability to keep all our customer configurations and passwords in one very secure system. We also have the ability to control access to certain information. Review collected by and hosted on G2.com.

Not much, really. I don't like when it goes down. Review collected by and hosted on G2.com.

The customability within ITG is amazing and there are so many different features. Very easy to use and implement within networking. I use is daily and it integrates perfectly with many different Review collected by and hosted on G2.com.

There is not much to dislike. I suppose the Review collected by and hosted on G2.com.

IT Glue is widely appreciated for its streamlined documentation process, facilitating organized and accessible information crucial for efficient IT management. Users often praise its user-friendly interface and robust features, making documentation a seamless and productive experience. Review collected by and hosted on G2.com.

Some users find IT Glue to have a steeper learning curve, and occasionally, there might be concerns about the pricing structure. Additionally, a few users have reported occasional performance issues or limitations in terms of customization options. It's always good to weigh both the positive and negative aspects based on individual needs and preferences. Review collected by and hosted on G2.com.

What I like most about IT Glue is, notes from previous i.t support on troubleshooting, configuring and login credentials is documented on i.t glue. It helps me find the information on how to fix issues without going out the way to other support to fic and configure an issue previously worked on. Review collected by and hosted on G2.com.

Not much that I dislike from i.t glue other than navigating to the documents. I would like i.t glue to be a little bit more simple to navigate to files. Some of the catagories could be condense to fewer sections to navitage to find documents and files. Review collected by and hosted on G2.com.