
Iris Carbon proved to deliver their services on time, with great support and prompt response time. Review collected by and hosted on G2.com.
The software user interface could be even more intuitively Review collected by and hosted on G2.com.
What I like best about IRIS CARBON® is its user-friendly interface combined with its powerful automation features, making content management and digital publishing both efficient and hassle-free. It simplifies complex workflows while maintaining high levels of customization and flexibility. Review collected by and hosted on G2.com.
To improve the company taxonomy interface, implement a drag-and-drop feature that allows users to easily reorder elements instead of relying on repetitive clicking of up or down arrows. This change would streamline the process, making it more intuitive, efficient, and user-friendly. Review collected by and hosted on G2.com.
Ease and organization of the disclosure management system and the responsive and efficient support and services. Review collected by and hosted on G2.com.
Sometimes awkward moving between sections to edit the reports Review collected by and hosted on G2.com.
I'm fully satisfied with the work done by the provider, I found a valid team that solved in the best possible way and promptly all the requests we submitted to them. I liked the flexibility of the supplier in managing our specific requests and timing. Review collected by and hosted on G2.com.
I haven't particular observations to make to the provider. Review collected by and hosted on G2.com.
The quality of the work of the team is very good and the product completely responded to our needs. The availability of the team is exceptional. Review collected by and hosted on G2.com.
The product completely responded to our needs and is very adaptable to our way of work, so, in the limited scope of the project, no weak points were identified. Review collected by and hosted on G2.com.
The personal proactive contact; The fact that you can relay on the qualitative output of their work and always in time. In case of unexpected changes, they will always together and come up with a solution that meets the regulations and timings. Review collected by and hosted on G2.com.
Nothing we dislike. We do not use the tool often and it is fully outsourced to Iris Carbon to meet all requirements. Review collected by and hosted on G2.com.
What I appreciate most is the immediate responsiveness of the support team in swiftly resolving any encountered issues. Review collected by and hosted on G2.com.
What I find inconvenient is the inability to upload multiple pages simultaneously, and when alignment issues arise, we rely on support for assistance but the respond really fast and the team is available 24/7. Review collected by and hosted on G2.com.
What stands out to me the most are the instant XBRL checks, which offer a sense of security and aid in identifying and locating any potential errors. Review collected by and hosted on G2.com.
I find it a bit challenging that we're unable to upload multiple pages simultaneously. Additionally, if alignment issues crop up, we often turn to support for guidance and assistance. Review collected by and hosted on G2.com.
Iris Carbon has a great customer service team that helps us with any updates to the filing process that we needed. They always looked for ways to improve their system and add efficiencies. They were very helpful in the implementation process and always checked in to ask if they could assist with any improvements. Review collected by and hosted on G2.com.
There were some confusing features in the system that could be improved and some checks could be added to assist with rounding issues. Review collected by and hosted on G2.com.
1) Support and customer service
2) Having an extension of my SEC team
3) 247 Availability
4) Ease of use
5) Customer success and engagement Review collected by and hosted on G2.com.
I am not aware of any. The tool is perfect for our Company. Review collected by and hosted on G2.com.
Logic way of working, effective way, guidance is clear and if I needed help, I got just the help I needed. Guidance was easy to follow. Review collected by and hosted on G2.com.
I would like to use the portal when sharing the data. And not email. Review collected by and hosted on G2.com.