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iQor Reviews & Provider Details

Mukut N.
MN
Delivery Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iQor?

The best is the Way they handle the Issues governed by the Customers of different Clients who are working with IQor regarding the assistance. Review collected by and hosted on G2.com.

What do you dislike about iQor?

There is nothing we could dislike about IQor as they are leading outsourcing company today which are doing work for their Clients. Review collected by and hosted on G2.com.

Recommendations to others considering iQor:

I would really recomment IQor to other Business as well because they provide a Quality and Clear all the issues and work with Patience . Review collected by and hosted on G2.com.

What problems is iQor solving and how is that benefiting you?

Iqor is helping businesses to solve their issues with the Customers as they provide Chat and Voice Process Customer Care agents who assist the customers all over the world to clear the issues Review collected by and hosted on G2.com.

iQor Overview

What is iQor?

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 40,000+ amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com.

iQor Details
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Provider Description

iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 40,000+ amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com.


Seller Details
Seller
iQor
Year Founded
1998
HQ Location
St. Petersburg, FL
Twitter
@iQor
3,075 Twitter followers
LinkedIn® Page
www.linkedin.com
22,594 employees on LinkedIn®
Phone
800-811-4214

Blake G.
BG
Overview Provided by:
CX Centric | Empathic Team Leader | B2B & B2C Marketing Specialist | Customer Service & Relationship Management | Senior Sales Enablement Manager at iQor | DEI Contributor

Recent iQor Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"my iQor journey"
their top-notch customer service assistants
Heather W.
HW
Heather W.Small-Business (50 or fewer emp.)
2.5 out of 5
"Most are overseas"
Channel optimization, ease of outsourcing for remote work which lowers costs
Mukut N.
MN
Mukut N.Mid-Market (51-1000 emp.)
5.0 out of 5
"Business Solvers"
The best is the Way they handle the Issues governed by the Customers of different Clients who are working with IQor regarding the assistance.

iQor Media

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2 out of 3 Total Reviews for iQor

3.8 out of 5
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2 out of 3 Total Reviews for iQor
3.8 out of 5
2 out of 3 Total Reviews for iQor
3.8 out of 5
G2 reviews are authentic and verified.
Heather W.
HW
Director Of Communications
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iQor?

Channel optimization, ease of outsourcing for remote work which lowers costs Review collected by and hosted on G2.com.

What do you dislike about iQor?

Most agents are overseas thus there are cultural barriers Review collected by and hosted on G2.com.

Recommendations to others considering iQor:

Cost of onboarding vs outsourcing. This is great for technical support but I would not recommend for customer support Review collected by and hosted on G2.com.

What problems is iQor solving and how is that benefiting you?

Outsourcing technical and customer support Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iQor?

their top-notch customer service assistants Review collected by and hosted on G2.com.

What do you dislike about iQor?

So far, I'm pretty amazed on how they helped me in my business. Review collected by and hosted on G2.com.

What problems is iQor solving and how is that benefiting you?

I've been working with iQor for a few months now, and all I can say is that they truly live up to what they state in their mission to provide top-notch customer service to businesses in need." Review collected by and hosted on G2.com.

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