iPaper is fairly easy to use, but if there is ever anything that you don't know how to figure out, customer service is just a click away. If someone is on staff, they answer you directly. If not, within 24 hours you will have a THOROUGH response. For my last inquiry, they created a video, JUST FOR ME, to walk me through the issue I was having. It was more than I asked for and SO appreciated! Review collected by and hosted on G2.com.
I honestly cannot think of anything that I dislike about it. It's easy to use and there's always help a click away if you need it. Not once have I ever been told that they can't do something or figure something out. The only issue I've ever had is that I can't change the name of a document without changing the URL. Now, that may just be how the internet works, and not something they have control over. It might be for the better, but it isn't a big issue.
I do recall in the past that we were in need of a new partner because iPaper was not ADA compliant, or was unable to be, something along those lines, but that was over a year ago and I haven't heard boo about it since, so iPaper must have fixed this issue. Review collected by and hosted on G2.com.
28 out of 29 Total Reviews for iPaper
Overall Review Sentiment for iPaper
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Easy to use for a basic digital catalog and/or if you are not very experienced.
A lot of features you can add to give visitors a better UX.
Support team is always available, very attentive and very reactive. Review collected by and hosted on G2.com.
You may need a little time to find the good process to structure your datas for automatic enrichment Review collected by and hosted on G2.com.
The support is excellent. The assistance and the team's accessibility are very helpful, allowing inquiries to be answered quickly and competently. Review collected by and hosted on G2.com.
It would be great if the system could be used in two browser windows simultaneously. Review collected by and hosted on G2.com.
Very easy to use.
Ease of Integration with API and FTP.
It was easy to get Implementation.
Custom support is absolute amazing!
I often use frequently iPaper to bring my work to life!
The number of features are what I need the most and it have what I need. Review collected by and hosted on G2.com.
managing files in plataform could be tuff Review collected by and hosted on G2.com.
I have been a webmaster at Yves Rocher for 6 years. When I started, my team was already working with Ipaper. The heart of our business is Social Selling B2S, and for this reason, our catalog is the most appreciated instrument to generate sales.
Ipaper not only allows us to offer our clients an online catalog, mobile friendly, easy to manage, and easy to share, with multiple checkout options and insertion of interactive elements.In another hand, Ipaper allows us to have a dynamic and smart customer service team with a quick response whenever we need it.
Ipaper evolves with us and with our needs, that is why we work every day on the continuous improvement of our catalogs.
We are happy with the service that Ipaper provides us, and we have many future projects together. Review collected by and hosted on G2.com.
I don't have complaints,
we are happy with the service. I
like everything Review collected by and hosted on G2.com.
I really love that it's much more convenient to use not just from consumer side, but from the backend as well. Statistics are easily accessed and very detailed.
The mobile experience is also great, which was truly a must-have for us! Review collected by and hosted on G2.com.
I can't say anything that I dislike, but I have some improvement ideas, which might be valuable for others as well, for example the opportunity to see statistics of our flyers in a comparison sheet. Review collected by and hosted on G2.com.
The flexibility Ipaper gives for retail papers - not only masters but also localized versions. Easy to showcase assets created such as: Lifestyle videos, product images etc. Review collected by and hosted on G2.com.
Not enough mobile friendly. For retail papers, the majority of users will use their mobile and you can only view 1 page at a time. Would be better to see spreads, even it will be small. Review collected by and hosted on G2.com.
It is the simple way to manage your flipbooks with nonstop support and extra push from iPaper team that makes sure you as a customer are always up to date with the released features and trends on the market. Review collected by and hosted on G2.com.
From time to time you can run into technical issues but with the help from customer support it always gets fixed in no time. Review collected by and hosted on G2.com.
Loved the interaction with the iPaper team. They have great productivity tools, answer quickly, and are super keen to help. Excellent knowledge base articles and great API documentation. Review collected by and hosted on G2.com.
Not much to say here. Small glitches in the backend around processing of Flipbooks and program flow. Finding the great help and documentation, seemed harder than it should be. Review collected by and hosted on G2.com.
Account Managers are kind, helpful and always available. One of the best Help & Contact teams I've ever encountered. They solve the problem very quickly and then also follow up.
The user interface is handy for both the visitor and the admin.
Cost-effective.
Provides detailed statistical feedback to improve the user experience. Review collected by and hosted on G2.com.
If it was possible to edit a single pdf page, everything would be perfect. Review collected by and hosted on G2.com.
They have a wonderful team, who go above and beyond to help you with every step of the Flipbook creation process. They trouble shoot and provide technical solutions to every challenge you throw at them. I was so impressed with the. Review collected by and hosted on G2.com.
There was nothing to dislike about IPaper Review collected by and hosted on G2.com.
