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iorad Reviews & Product Details

Ayush M.
AM
Sr. Data Engineer Google Cloud
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iorad?

It is very easy to make any tutorials from iorad and it can easily record your screen and audio video at the same time Review collected by and hosted on G2.com.

What do you dislike about iorad?

Nothing much to dislike about this service, if you can make it more cheap it will be more than enough Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

It solves problem of making tutorial as easy as clicking few buttons. Review collected by and hosted on G2.com.

iorad Overview

What is iorad?

iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledgebase articles for any desktop or web application. Train employees on how to use the apps that power your organization or provide customers with guided tutorials on using a product, without ever having to take another screenshot. iorad captures everything the user does inside the capture frame and automatically breaks it down into step-by-step instructions. It knows where the actions took place, highlights them, and creates editable text instructions based on what the user clicked on. All text can be translated instantly with Google Translate by selecting a language from the list within the platform. iorad accommodates different learning styles by including methods such as try it - interactive, scroll it - list, watch it - video, slide it - slideshow, and do it - in app. There is also a mobile view for users who are on-the-go. All tutorials are automatically stored onto the iorad cloud, so users can copy and share the link or embed it on a website directly, with no uploading involved. Export as a Youtube video, word document, or link the tutorial to an integrated third party platform such as Seismic, Workramp, Zendesk, Salesforce, Guru, Freshdesk, Freshservice, ServiceNow, Atlassian, and several others.

iorad Details
Discussions
iorad Community
Languages Supported
English
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Product Description

With iorad, you can build & share tutorials for any desktop/web application instantly and your learners can take the tutorial in different modes to suit their learning styles. iorad allows users to train employees easily without screenshots.


Seller Details
Seller
iorad
Year Founded
2007
HQ Location
Boston, US
Twitter
@iorad
1,198 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®

Sundeep P.
SP
Overview Provided by:

Recent iorad Reviews

Dawn W.
DW
Dawn W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Iorad makes super quick work of what would be a long process"
I love that I can edit the steps after I walk through them with Iorad. That, in addition to the fact that the learner can approach the steps in the...
Sean S.
SS
Sean S.Mid-Market (51-1000 emp.)
4.5 out of 5
"Rapid Tutorials"
Iorad is great for making quick tutorials that check off all the boxes on accessibility. I use it so I can single-source training content and embed...
Ayush M.
AM
Ayush M.Enterprise (> 1000 emp.)
4.5 out of 5
"It is very good service from iorad"
It is very easy to make any tutorials from iorad and it can easily record your screen and audio video at the same time
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iorad Media

iorad Demo - Capture
Create Tutorials with one click
iorad Demo - Auto-generated Step Text
iorad identifies every action and automatically generates highlighted screenshots with step-by-step instructions.
iorad Demo - Share
Publish directly to your help center
iorad Demo - Activate your own Help Center
One-stop-shop where your users can access help for all the applications that run your business.
iorad Demo - Learn
Multi-mode learning: Try it, View it, Watch it, Print it, Do it
iorad Demo - Learning inside the app
Deliver help to your users while they are actually in the application.
Answer a few questions to help the iorad community
Have you used iorad before?
Yes

11 out of 12 Total Reviews for iorad

4.8 out of 5
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11 out of 12 Total Reviews for iorad
4.8 out of 5
11 out of 12 Total Reviews for iorad
4.8 out of 5

Overall Review Sentiment for ioradQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Sean S.
SS
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iorad?

Iorad is great for making quick tutorials that check off all the boxes on accessibility. I use it so I can single-source training content and embed it in different locations. Product training content always gets thrown out quickly, so I like how easy iorad is to make/update. Review collected by and hosted on G2.com.

What do you dislike about iorad?

Some of the features aren't so intuitive. Settings get hidden within a labyrinth of menus that you have to know how to navigate. Also, team members have the option to "apply changes to all," so be wary of who gets a seat in your plan. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

I'm not sure it fits neatly in the digital adoption platform category. It's more of a point solution subcategory that focuses on creating product walkthroughs quickly and makes sharing walkthroughs easier. They can live agnostically outside of an LMS, which makes them great for startups still figuring things out. Review collected by and hosted on G2.com.

Dawn W.
DW
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iorad?

I love that I can edit the steps after I walk through them with Iorad. That, in addition to the fact that the learner can approach the steps in the way that makes the most sense for them. Review collected by and hosted on G2.com.

What do you dislike about iorad?

Sometimes it isn't as intuitive as I'd like with regard to reading the steps. It's OK because I can always edit. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

It is making quick work of content creation. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iorad?

Easy to navigate, love the extension for Chrome that lets you quickly begin any tutorial, ability to edit is wonderful. Love the fact that the user can print out the directions if needed as well. The masking feature is great for sensitive material and really enjoy the fact that you can require the user to entire an exact phrase or identifier in order to move forward in the tutorial, for additional retention. Review collected by and hosted on G2.com.

What do you dislike about iorad?

Occasionally, the program will stall on certain web pages and has a few bugs that prevent click recording, which causes the user to have to re-do the entire tutorial. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

Iorad has improved company training retention ten-fold -- we use it to teach complicated database use that would otherwise need to be completed via a video demonstration. This not only shows the user how to complete each task, but helps with learning since they are completing the actions themselves. The fact that they can always refer back to them and have them on-hand during the first few months of their onboarding has been amazing. Review collected by and hosted on G2.com.

Glenn B.
GB
Applications System Analyst
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iorad?

The software tool automatically incorporates the documentations options into one place to select the form to use. It also adds a simulator to help Customers practice how to use the system the document is teaching them to use. Review collected by and hosted on G2.com.

What do you dislike about iorad?

I have not found anything to dislike yet. Review collected by and hosted on G2.com.

Recommendations to others considering iorad:

Our webmaster has been using it and demoed it for me. I asked for a license and I now have a license from our Region 10 ESC to use iorad. I will start using iorad to convert my documentation repositories into iorad help. I can see this tool taking documentation to the next level of improving the end product created for users. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

I am going to create several hundred iorad helps from the documents I have created in Google to improve our Customer and company Staff comprehension of our systems. This should make it easier for our staff to learn or remember something on one of our systems. Review collected by and hosted on G2.com.

Sierra K.
SK
Manager. Academy
Mid-Market(51-1000 emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iorad?

Language translation, different modes of learning Review collected by and hosted on G2.com.

What do you dislike about iorad?

The pricing for the enterprise package is pretty steep. However, you can get what you need from the team package Review collected by and hosted on G2.com.

Recommendations to others considering iorad:

Easy to use tool that is scalable to create, update, and display to users. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

micro learning, scalability in updating content, offering accessible learning, offering translation Review collected by and hosted on G2.com.

AL
Training coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iorad?

I like that I can show people how to do things exactly on the same screen they would be looking at. Review collected by and hosted on G2.com.

What do you dislike about iorad?

I dislike the 250 character limit for the text. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

People are able to refer to the tutorial rather than reaching out with a question. The ability to go bac and look at the material whenever they want is key. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iorad?

- Quick to 'record' a tutorial

- Drag and drop UI makes it easy to add annotations such as callouts

- Good solution if you don't have video production resources, or would like to incorporate more varied learning content in your LMS courses

- Appreciate the ability to turn on text-to-speech to make the iorad widgets more accessible, and also lightens the production load. Review collected by and hosted on G2.com.

What do you dislike about iorad?

- The Chrome plugin tends to be buggy, so I always need to use the desktop app

- Recording can sometimes take some getting used to as the flow and experience is different for folks who are more familiar with recording training videos.

- Help Center resources are a bit scarce so getting up and running can take a bit of trial and error. However, once you have created a few Iorad components, then the flow is much smoother.

- The embedded Iorad widget branding options are a bit light, and would benefit from more customization ability. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

Creating and maintaining new training videos can be costly and time consuming. In addition, learnings can get fatigued of watching multiple videos consecutively. Iorad gives us the ability to offer more varied learning content in our LMS and also more easily refresh content. This frees up our resources and allows our lean team to produce more content. Review collected by and hosted on G2.com.

KE
System Analyst
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about iorad?

I am able to navigate through our portals to show different ways to use our products. The simulations are very easy to complete and provide step by step instructions along with voice commentary. People can watch these simulations and then use them in real-time in their portals. Review collected by and hosted on G2.com.

What do you dislike about iorad?

I sometimes have a hard time finding my content using the search function. Review collected by and hosted on G2.com.

Recommendations to others considering iorad:

Iorad allows me to add simulations into the education software I use. It is very helpful for my learners to be able to walk through specific tasks that they will need to master to use our software. Our clients find them very helpful. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

Our team members and clients are able to complete tasks as they are learning about specific parts of our product. They get to control their mouse and actually produce the result in real-time. Review collected by and hosted on G2.com.

Response from Sundeep Patel of iorad

Hi Kathy - thanks for this great review. If you would like the learner's text to be validated in the type field before advancing the tutorial, double click in the type field while in the iorad editor then type in the text you'd like the learner to type. It will need to be exactly as you typed for the player to advance them to the next step. We also have a "Case" sensitive option as well. Hope this helps. :)

Jamie S.
JS
Training & Development Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iorad?

I find the process of capturing, converting, and editing a tutorial very simple. I also deeply appreciate that it is free from the start (as long as your tutorials are public). We've heard positive feedback from some users about the interactivity of the tutorial, allowing them to type, click, etc. Review collected by and hosted on G2.com.

What do you dislike about iorad?

There are some actions that the software has some trouble picking up, like scrolling. Sometimes, too, the static image iorad picks up shows a button mid-way through it's hover state instead of at it's final one. These are both minor things that can easily be worked around. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

As a software company, we're using iorad to provide interactive tutorials for accomplishing particular actions in our platform. It's much faster to make an iorad tutorial than a video or series of screenshots with accompanying text. Since we have frequent product updates, this is key. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iorad?

The thing I like best about Iorad is the ability to create a visual tutorial with written out notes for people to follow. I also like the ease of directing people to the site where the Iorad is held. This will save you many hours of repetitive showing. Review collected by and hosted on G2.com.

What do you dislike about iorad?

There really isn't anything I dislike about Iorad. You need to try this app out. Review collected by and hosted on G2.com.

Recommendations to others considering iorad:

If you are constantly telling people how to do something on the computer, this while be your favorite go-to app. Review collected by and hosted on G2.com.

What problems is iorad solving and how is that benefiting you?

IT solves the problem of showing the same thing over and over. I have saved many working hours by creating a Iorad and then when people ask how to do something I just send them the link. Review collected by and hosted on G2.com.