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IOdesk Reviews & Product Details

IOdesk Overview

What is IOdesk?

IOdesk is an online help desk software powered by AI, supercharging your customer support and customer relations. Are you tired of answering the same questions over and over? With Lydia our AI you don't have to do that anymore. Lydia will act as a new super employee for you! Lydia helps your customers by speaking to them as a normal human being, analyzing their questions and giving them answers based on what she has learned by earlier support tickets. Connect with your customers the way you want! We offer AI-supported chat, forms, mailing, self-service FAQ:s and much much more! Regardless what language your customer may speak, Lydia can interact with them in their own language! Be it English, Swedish, Japanese, German or even Klingon, yes Klingon.

IOdesk Details
Discussions
IOdesk Community
Languages Supported
English, Swedish
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Product Description

IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented AI-supported chat, contact forms and mail, your customers no longer have to wait for an employee to receive the help they need.


Seller Details
Twitter
@IOdeskSupport
6 Twitter followers

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Recent IOdesk Reviews

Nagesh T.
NT
Nagesh T.Mid-Market (51-1000 emp.)
5.0 out of 5
"IO desk to optimize IT Support solutions"
live AI chat with multilingual self service features.connecting with team also very useful feature of ticket management system and shared mailboxes...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Mainline Feature of using IOdesk"
Our primary use of this application we can easily approach our customers using the contact form module as per user needs. The contact form module i...
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1 IOdesk Reviews

5.0 out of 5
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1 IOdesk Reviews
5.0 out of 5
1 IOdesk Reviews
5.0 out of 5
G2 reviews are authentic and verified.
Nagesh T.
NT
IT infrastructure Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IOdesk?

live AI chat with multilingual self service features.connecting with team also very useful feature of ticket management system and shared mailboxes along with contact forms. Review collected by and hosted on G2.com.

What do you dislike about IOdesk?

nothing to dislike as this is AI powered chat support and self service supports which resolves most of the queries. Review collected by and hosted on G2.com.

What problems is IOdesk solving and how is that benefiting you?

Ticket management system and system integrated supports which reduces IT issues. Review collected by and hosted on G2.com.

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