invoice ninja Pros and Cons

So much to say.... Very complete solution, Intuitive and easy to use, Online signing & payment for customers, AMAZING support, Affordable, I'm pretty much sure we've never encountered any software issue... Review collected by and hosted on G2.com.

Custom invoice template a bit hard to setup, not very standard . But we managed to have a layout we like. Review collected by and hosted on G2.com.

The cost, obviously... it is free :) Actually, I like how simple Invoice Ninja is to use and that it is web based. I can invoice clients from anywhere and they can easily pay through the email that they are sent. Review collected by and hosted on G2.com.

If you need a more detailed system, then you will have to pay. Even then, Invoice Ninja's paid plans do not have everything that some people will need if they are used to a robust system like Quickbooks. Review collected by and hosted on G2.com.

Invoice Ninja has everything a small business owner needs when it comes to invoicing, making payments, tracking work time, and even project management. At its heart it’s an invoicing system but it does so much more than that as well. I use it to send write and send all my invoices. The system is able to accept all forms of payment via multiple payment gateways, which makes things very easy. There’s also a lot of great automation tools which speed up things considerably. Together with the time tracking and Kanban board tools, I can’t really imagine using any other system, other than Invoice Ninja. Review collected by and hosted on G2.com.

There’s not a lot wrong with Invoice Ninja. If I had to pick a negative it would be the rather plain design of the Kanban boards. However, these appear to be a new development so I’m sure they’ll soon spruce them up quite a bit. Review collected by and hosted on G2.com.

I like how easy it is to keep track of everything in invoice ninja. I can track expenses, clients, quotes, invoices, you name it. I really like the ability to self-host it as well. I have my own installation on my private server, which allows more customization of invoice, quote, and email templates. Review collected by and hosted on G2.com.

The only thing I don't really like is the update process for the self-hosted version. It always gives me a few hiccups. Review collected by and hosted on G2.com.

The easy user friendly interface. Everything I need to do invoicing is right there, just a click away. It is incredibly fast. Once you're set up, you can edit invoices, add items, send invoices, enter payments, send receipts etc, with just a few clicks. Review collected by and hosted on G2.com.

There isn't anything I dislike. There are so many advanced features that I don't use, because I am running a small, one-person business. . Review collected by and hosted on G2.com.

Invoice Ninja makes it very easy to design invoices like I want them. It also provides plenty of options to customize the billing workflow. I like that I can set up recurring invoices, and my clients can set them to be paid automatically. Being able to set different payment gateways is helpful so I can support Credit Card, ACH, and Check. It's also nice that I can set a discount when paying by ACH, since it has lower fees. Review collected by and hosted on G2.com.

There can be a learning curve, especially when setting it up for self-hosted usage, but there's a SaaS version that eliminates the setup work and makes it pretty easy to use. Customizing the invoices requires knowledge of JSON and pdfmake, and customizing the client portal requires using CSS; however, there are quite a few different built-in options for invoice designs already. Review collected by and hosted on G2.com.

The ability to create professional looking invoices quickly, mark off payments and provide a portal to my clients so that they can see all invoices and payments. It is easy to go in and amend invoices and partially pay invoices. It supports online payments but I don't use that at present. Review collected by and hosted on G2.com.

Being cloud-based it can sometimes have delays which has caused me some issues such as sending out the same invoice more than once. It doesn't seem possible to enter a single payment for multiple invoices but they are continually improving the system. Review collected by and hosted on G2.com.

It's got a very straightforward and user-friendly interface that allows for quickly creating an invoice and sending it off to the client. Review collected by and hosted on G2.com.

The customer support team seems to answer your questions in the absolute least amount of words possible. Nothing like compared to Hubspot's outstanding customer service where they're always happy to hear from you, and use descriptive words / detail in their answers.

The settings, and some of the day-to-day uses can definitely get clunky. For instance, constant auto-fill from the last edited description as opposed to saving a primary description template.

Having to explain "click the approve button" "then click the pay now button" on quotes as opposed to this info being provided by invoice ninja simply on quote pages

Quotes/invoices that are expired simply reject the customer's payment instead of telling them why, or letting me know someone is trying to pay

evereytime a new line item is entered it, it gets saved. After ~6 mo of daily use with multiple team members, I had to manually delete ~400 line items because they were clogging up our drop down choices - yet slightly different than the original (pertaining to the customer's needs) yet, they are auto saved every single time.

When creating a new client to quote, they must first be quoted before the quotes tab appears under them, and allows you to quickly quote them using the "new quote" shortcut whereas the invoices tab is always there

I haven't found a way to be notified of a client's credit's they have while creating a new invoice, so this must be manually checked each time.

it would be nice to be able to put notes about a client and have them show up each time you are creating a new invoice / quote. (i understand this one may be possible, im just not aware of it) Review collected by and hosted on G2.com.

Last year I was looking for an online invoicing software for my small business. I found a lot of options, but none of them seems sufficiently comprehensive and adequate for my needs.

Finally, I found InvoiceNinja. At first I tested the commercial version, the free plan, but soon I notice it was to limited for my needs. Later I found that there was an open source version. I installed it in my shared hosting via the cPanel application installer.

I have to say that the software is very good. Super easy to use and customize. Free to use. It has invoicing, quoting, task and projects management, payments, expenses and other useful things. It is a small accounting software for your business.

One feature I consider very important is the integration with Zapier, so you can automate many things related with your company operation. Review collected by and hosted on G2.com.

A not so good thing about InvoiceNinja is the manual installation of the software in a server. I consider my self a geek man, but I have to say, I could not install the program on my own, so I had to use the cPanel installer. I think the installation process should be less complex for the average user, freelancers and small business.

I really have no more complaints about InvoiceNinja. It is perfect for my needs. Review collected by and hosted on G2.com.

I have been using Invoice Ninja for almost a year now. Product is simple to customize and to use ! Support team answers fast. Review collected by and hosted on G2.com.

I have been using Invoice Ninja for almost a year now. Haven't come across any issues so far. Seems to fit my needs. Review collected by and hosted on G2.com.