QuickBooks Payroll Pros and Cons

It helps to do your tasks efficiently. Especially in terms of encoding payrolls, income and disbursements. Recording your billing transactions. Monitoring your payables and recievables Review collected by and hosted on G2.com.

Whenever it disconnects me from the mainserver. Review collected by and hosted on G2.com.

It not only makes it simpler to pay employess but also to calculate taxes rates and computes calculations saving clientele time and on the other hand increasing inhouse productivity Review collected by and hosted on G2.com.

I love it and the subscriptions are affordable so nothing to dislike Review collected by and hosted on G2.com.

QB Payroll is pretty functional and accurate when doing both payroll and reporting. Review collected by and hosted on G2.com.

Two aspects - cost and support. The price for QB Payroll has gone up by almost 5 times since I started using it. Also, Intuit has worked on their customer service but it's still not great. Their folks are friendly and mostly know what they're doing but I often find myself digging through help files rather than contacting them because it's faster. Review collected by and hosted on G2.com.

User Friendly and easy to navigate software. Automates daily task saving a lot of time and also has mobile app Review collected by and hosted on G2.com.

Bit on the expensive side, everthing else is good. Review collected by and hosted on G2.com.

You have the ease of navigating through your transactions. It has a wide range of features that helps manage the financial operations. It offers a variety of financial reports. Review collected by and hosted on G2.com.

The pricing can be a bit pricey. especially for small businesses. Review collected by and hosted on G2.com.

It is an easy tool to keep track of employees' clock-ins and out, and changes can be made fast if there is an error. Review collected by and hosted on G2.com.

The app only lets you use it if you have a location on. I find it unsettling. Review collected by and hosted on G2.com.

Ease of use. Able to view information easily and find necessary documents. Review collected by and hosted on G2.com.

Nothing I am happy with the program. Easy to use and understand. Review collected by and hosted on G2.com.

Love that it auto populates all the taxes. Payroll is fast and easy! Review collected by and hosted on G2.com.

When something goes wrong, it's near impossible to get it resolved. Review collected by and hosted on G2.com.

It's cheap and integrated with my Accounting Software - Quickbooks Online. Signing up and Implementing is quick and easy. Review collected by and hosted on G2.com.

It has minimal functionality and they only make product enhancements if it benefits enough clients. Their Customer Service is awful, and hard to get a straight answer from. When things get challenging for the Customer Service representatives, they decide to "accidentally" lose connection rather than take ownership and see the case through. I have had multiple "accidental" hang-ups on complex issues but zero "accidental" hang-ups on easy issues.

I'm a startup and qualify for the Employee Retention Credit through Q4 of 2021 as a Recovery Startup Business. The rest of the businesses claiming ERC had to stop claiming the tax credit at the end of Q3. So rather than turn the ERC functionality off for those that don't qualify and keep it on for those that do, they decided to turn it off for all. When I called in to ask for it to be turned back on, I was told there aren't enough clients of theirs that are startups and to go find a new payroll company. They literally kicked me to the curb to find a new payroll company with 10 days left in the year.

Having worked at ADP for 11 years I knew no payroll company would take on tax filing liability with just 10 days left in the year. So now I'm stuck using a CPA for payroll and paying really expensive rates. Review collected by and hosted on G2.com.

Easy to use, accurate figures, and efficient filing of taxes Review collected by and hosted on G2.com.

Its too complicated and too many errors. The user interface should be improved Review collected by and hosted on G2.com.