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QuickBooks Payroll Reviews & Product Details - Page 2

QuickBooks Payroll Overview

What is QuickBooks Payroll?

Take payroll and taxes off your to-do list.All your payroll needs,with new, lower monthly pricing.

QuickBooks Payroll Details
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Product Description

Take payroll and taxes off your to-do list.All your payroll needs,with new, lower monthly pricing.


Seller Details
Seller
Intuit
Year Founded
1983
HQ Location
Mountain View, California
Twitter
@Intuit
81,060 Twitter followers
LinkedIn® Page
www.linkedin.com
17,244 employees on LinkedIn®
Ownership
VIE:INTU
Phone
-6585
Total Revenue (USD mm)
$7,679
Description

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Recent QuickBooks Payroll Reviews

Hillary L.
HL
Hillary L.Small-Business (50 or fewer emp.)
4.5 out of 5
"Super easy payroll for small businesses"
Payroll is super easy. We can set up auto-pay for salaried employees. Our federal and state taxes are calculated automatically, and paperwork fil...
Jenna D.
JD
Jenna D.Enterprise (> 1000 emp.)
5.0 out of 5
"Perfect payroll software for small business"
It is an easy-to-use automated interface for running and tracking payroll for employers and employees. Customizable menu tabs for most used or favo...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"They kept miscommunicating with the State DOR"
it didn't work well for me at all, and customer service was elusive and tedious
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QuickBooks Payroll Media

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65 QuickBooks Payroll Reviews

3.8 out of 5
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65 QuickBooks Payroll Reviews
3.8 out of 5
65 QuickBooks Payroll Reviews
3.8 out of 5

QuickBooks Payroll Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for QuickBooks PayrollQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Ymor Steven Arthur G.
YG
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

It helps to do your tasks efficiently. Especially in terms of encoding payrolls, income and disbursements. Recording your billing transactions. Monitoring your payables and recievables Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

Whenever it disconnects me from the mainserver. Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

It helps to make my payroll job more easy and that benefits me to finished other jobs because i use quickbooks payroll. Im becoming more productive a

nd the performance of business is increasing Review collected by and hosted on G2.com.

JG
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

It not only makes it simpler to pay employess but also to calculate taxes rates and computes calculations saving clientele time and on the other hand increasing inhouse productivity Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

I love it and the subscriptions are affordable so nothing to dislike Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

The process of making payments to staff is simple and on top that computing taxes and detailed bills to clients is covered Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickBooks Payroll?

QB Payroll is pretty functional and accurate when doing both payroll and reporting. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

Two aspects - cost and support. The price for QB Payroll has gone up by almost 5 times since I started using it. Also, Intuit has worked on their customer service but it's still not great. Their folks are friendly and mostly know what they're doing but I often find myself digging through help files rather than contacting them because it's faster. Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

I need to be able to do payroll for one person including retirement benefits and federal / state taxes. QB supports these features. Review collected by and hosted on G2.com.

Shimona T.
ST
Human Resource Associate
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

User Friendly and easy to navigate software. Automates daily task saving a lot of time and also has mobile app Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

Bit on the expensive side, everthing else is good. Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

1. Time saving - Automates tasks

2. Employee wages and taxes are calculated accurately Review collected by and hosted on G2.com.

Danita W.
DW
Administrative Assistant
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

You have the ease of navigating through your transactions. It has a wide range of features that helps manage the financial operations. It offers a variety of financial reports. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

The pricing can be a bit pricey. especially for small businesses. Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

I have not experiences any problems thus far. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about QuickBooks Payroll?

It is an easy tool to keep track of employees' clock-ins and out, and changes can be made fast if there is an error. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

The app only lets you use it if you have a location on. I find it unsettling. Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

Is better for evidence to bill clients Review collected by and hosted on G2.com.

Lindsy F.
LF
Senior Account Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

Ease of use. Able to view information easily and find necessary documents. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

Nothing I am happy with the program. Easy to use and understand. Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

Bi monthly payroll for small group. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

Love that it auto populates all the taxes. Payroll is fast and easy! Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

When something goes wrong, it's near impossible to get it resolved. Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

Saves time running payroll as taxes are automatically calculated. Also love the direct deposit option so I don't have to print checks! Review collected by and hosted on G2.com.

Morgan A.
MA
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about QuickBooks Payroll?

It's cheap and integrated with my Accounting Software - Quickbooks Online. Signing up and Implementing is quick and easy. Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

It has minimal functionality and they only make product enhancements if it benefits enough clients. Their Customer Service is awful, and hard to get a straight answer from. When things get challenging for the Customer Service representatives, they decide to "accidentally" lose connection rather than take ownership and see the case through. I have had multiple "accidental" hang-ups on complex issues but zero "accidental" hang-ups on easy issues.

I'm a startup and qualify for the Employee Retention Credit through Q4 of 2021 as a Recovery Startup Business. The rest of the businesses claiming ERC had to stop claiming the tax credit at the end of Q3. So rather than turn the ERC functionality off for those that don't qualify and keep it on for those that do, they decided to turn it off for all. When I called in to ask for it to be turned back on, I was told there aren't enough clients of theirs that are startups and to go find a new payroll company. They literally kicked me to the curb to find a new payroll company with 10 days left in the year.

Having worked at ADP for 11 years I knew no payroll company would take on tax filing liability with just 10 days left in the year. So now I'm stuck using a CPA for payroll and paying really expensive rates. Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

It just does the very basics, and that's it. If you have anything outside of the box then you are in trouble. I only have one employee with zero deductions and they couldn't solve my ERC need. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about QuickBooks Payroll?

Easy to use, accurate figures, and efficient filing of taxes Review collected by and hosted on G2.com.

What do you dislike about QuickBooks Payroll?

Its too complicated and too many errors. The user interface should be improved Review collected by and hosted on G2.com.

What problems is QuickBooks Payroll solving and how is that benefiting you?

Can manage and organize basic functions of payroll. Review collected by and hosted on G2.com.