Top Rated QuickBooks Payroll Alternatives
It's cheap and integrated with my Accounting Software - Quickbooks Online. Signing up and Implementing is quick and easy. Review collected by and hosted on G2.com.
It has minimal functionality and they only make product enhancements if it benefits enough clients. Their Customer Service is awful, and hard to get a straight answer from. When things get challenging for the Customer Service representatives, they decide to "accidentally" lose connection rather than take ownership and see the case through. I have had multiple "accidental" hang-ups on complex issues but zero "accidental" hang-ups on easy issues.
I'm a startup and qualify for the Employee Retention Credit through Q4 of 2021 as a Recovery Startup Business. The rest of the businesses claiming ERC had to stop claiming the tax credit at the end of Q3. So rather than turn the ERC functionality off for those that don't qualify and keep it on for those that do, they decided to turn it off for all. When I called in to ask for it to be turned back on, I was told there aren't enough clients of theirs that are startups and to go find a new payroll company. They literally kicked me to the curb to find a new payroll company with 10 days left in the year.
Having worked at ADP for 11 years I knew no payroll company would take on tax filing liability with just 10 days left in the year. So now I'm stuck using a CPA for payroll and paying really expensive rates. Review collected by and hosted on G2.com.
64 out of 65 Total Reviews for QuickBooks Payroll
Overall Review Sentiment for QuickBooks Payroll
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It is an easy-to-use automated interface for running and tracking payroll for employers and employees. Customizable menu tabs for most used or favorites. Easy to assign user roles without giving too much or too little access. Detailed reports are laid out in an easy-to-use reports page. Capable and caring customer support for tax issues and payroll corrections. Review collected by and hosted on G2.com.
The hold times are often long for support and wait times for processing of corrections or resolutions. The newly required upgraded subscription for payroll tax corrections, even if they are already automated. The inability to use my old invoices after the most recent update without warning. Review collected by and hosted on G2.com.
I like the fact that Quickbooks payroll allows a small business to have the look and feel of a big corporation. It is very easy to use and setup. Review collected by and hosted on G2.com.
I would hope that there are more methods available to make direct payment to the employee. Review collected by and hosted on G2.com.
In my oppinion, the best thing about QuickBooks Payroll is its integration with other Quickbooks products. It made it easier to manage time sheets, invoicing, and expenses. Review collected by and hosted on G2.com.
Cost. It is kind of like "Mac" in that, Apple products work best when you have an iPhone, Apple TV, and Macbook computer - but the cost can really add up compared to a Windows PC, and Android Phone, an LG watch, etc... But man, it works smoothly. Same with QuickBooks, if you are all-in on that environemnt thigns tend to work well together, but the costs can start to add up, and if you have needs that it doesn't meet you either go without or run simultaneous systems. Review collected by and hosted on G2.com.
it didn't work well for me at all, and customer service was elusive and tedious Review collected by and hosted on G2.com.
They kept missing payments to the state, and also messed up my registration with the state DOR Review collected by and hosted on G2.com.
The best thing about QuickBooks Payroll is its time tracking, We can create projects, add workers to that project to work, We can track the worker's locations and the time they are giving to that particular project. Review collected by and hosted on G2.com.
To be honest, I don't see any limitation in QuickBooks Payroll as of now but they can work on some webhooks responses as it was a heavy task to configure them and get the events on time. Review collected by and hosted on G2.com.
Capability to add or delete payroll deductions last minute without update employee file. Review collected by and hosted on G2.com.
I do not care for the report details. There needs to be more information. Review collected by and hosted on G2.com.
Automated Time tracking is one of the features, I like best about Quickbooks payroll. It creates auto alerts for emoloyees of the organisation to clock in depending upon their job shifts. Review collected by and hosted on G2.com.
A lot of features in Quickbooks payroll it doesn't provide as per the need. Auto-syncing of the timesheets with changes in the bank accounts,job costing & several other limitations like these. Review collected by and hosted on G2.com.
Automatic calculations: QuickBooks Payroll automatically calculates payroll taxes, including federal, state, and local taxes. It also calculates employee deductions, including 401(k) contributions, health insurance premiums, and other benefits. Review collected by and hosted on G2.com.
Complexity: Some users have found QuickBooks Payroll overly complex and difficult to navigate, especially for those new to payroll processing.Customer support: Some users have reported issues with QuickBooks Payroll customer support, including long wait times and difficulty getting their issues resolved Review collected by and hosted on G2.com.
Think QuickBooks was the most simple and "Working" payroll system we used. It did things like automatically calculating deductions and withholdings accurately for us while also recording journal entries to properly account for each expense. We ended up using quite a bit of other payroll systems because we needed more integrations with other HR & ATIS systems but getting started with QuickBooks showed how bad a few other payroll systems were. Review collected by and hosted on G2.com.
Not a lot if anything to dislike about QuickBooks, I think if you were using it quite deeper as an administrator, some things with the UI & UX could definitely be improved, the system interface could get clunky easily. Review collected by and hosted on G2.com.
Easy and quick to use. I can really say that it is really a big help on my role. This made my life more easier and helpful Review collected by and hosted on G2.com.
As far as I know not yet so far. Been good since using it Review collected by and hosted on G2.com.
