Intradiem Features
What are the features of Intradiem?
Platform
- Customization
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards
Workforce Management Platform Features
- Shift Scheduling
- Absence & Leave Management
- Workforce Analytics
- Team Communication
Administration
- Automation
Top Rated Intradiem Alternatives
Technology Glossary Features
View definitions of the features and discover new technology terms.
Intradiem Categories on G2
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Platform
Customization | As reported in 21 Intradiem reviews. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. | 72% (Based on 21 reviews) | |
Integration APIs | Based on 19 Intradiem reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | 70% (Based on 19 reviews) | |
Internationalization | As reported in 15 Intradiem reviews. Enables users to view and transact business with the same content in multiple languages and currencies. | 72% (Based on 15 reviews) | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. This feature was mentioned in 21 Intradiem reviews. | 84% (Based on 21 reviews) | |
Performance | Based on 20 Intradiem reviews. Is consistently available (uptime) and allows users to complete tasks reliably. | 81% (Based on 20 reviews) | |
Mobility | Is accessible from a mobile device and by users on the go. This feature was mentioned in 16 Intradiem reviews. | 67% (Based on 16 reviews) | |
Reporting | As reported in 21 Intradiem reviews. Provides analytics tools that reveal important business metrics and track progress. | 79% (Based on 21 reviews) | |
Dashboards | Based on 21 Intradiem reviews. Has a centralized dashboard for users to interact with. | 75% (Based on 21 reviews) |
Workforce Management Platform Features
Shift Scheduling | See feature definition | As reported in 29 Intradiem reviews. Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. | 83% (Based on 29 reviews) |
Absence & Leave Management | Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. This feature was mentioned in 28 Intradiem reviews. | 79% (Based on 28 reviews) | |
Workforce Analytics | Based on 29 Intradiem reviews. Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. | 88% (Based on 29 reviews) | |
Team Communication | Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. This feature was mentioned in 29 Intradiem reviews. | 83% (Based on 29 reviews) |
Intelligent Automation
Machine Learning | Allows for intelligent automation whereby the bot can imitate human behavior by learning from behavioral patterns. | Not enough data |
Administration
Automation | Based on 22 Intradiem reviews. Automates some or all operation related tasks | 83% (Based on 22 reviews) | |
Performance Analysis | Monitors call volume and quality to evaluate agent performance. | Not enough data | |
Dashboards | Has a centralized dashboard for users to interact with. | Not enough data |
