Intelex EHSQ Reviews & Product Details

Intelex is very easy to use and customize. I have worked with it for almost a decade now as a system administrator. I have modified many of the applications to suit our business needs and have even developed several custom applications within Intelex as well. It is suprisingly easy to build, test and deploy changes and new modules altogether. The interface Intelex provides to allow the building/modifying of modules is very intuitive and GUI based, so very little syntax knowledge is necessary for implementation. This makes supporting the modules within the platform simple and efficient. In the rare occasion we cannot figure out how to build or correct something specific, the Intelex customer support team always seems to have the answer, though sometimes not too quickly. Our Instance is used by thousands of users every day. We also have Intelex integrated with multiple other business systems across our busines for syncronizing employee databases and managing customer complaints. Review collected by and hosted on G2.com.

As a programmer, I do wish sometimes I could have access to the database tools on the backend, but those are restricted to Intelex only, although I do understand why that is, since it could be rather destructive for an inexperienced user. Also, customer support can sometimes be slow to resolve certain things, though that is rare. Review collected by and hosted on G2.com.

I enjoyed learning about the new and upcoming products that Intelex is working on at this time. I also enjoyed the networking and listening to other customers struggles and wins. I am hoping to bring back some of the changes that I learned about to improve our system. Review collected by and hosted on G2.com.

I think sometimes it can be difficult to find answers to my questions or not in a timely manner. The new community and knowledge platform can be difficult to search. Review collected by and hosted on G2.com.

As a system admin for our organisation, i value the support i get when a ticket is created. The training i have received to date has been top tier and all consultants ive worked with have been incredibly knowledgable and competant (Peitra and Luiz especially). Review collected by and hosted on G2.com.

Some downsides to the system config is the complexity of the system. There are a number of different ways to reach a similar result and i am always testing to see what is best. One thing i struggle with are dashboads. Review collected by and hosted on G2.com.

I've been using the EHSQ system for a couple years now, and I must say, it has significantly streamlined processes that we are trying to get our leaders on board with. One of the standout features for me is the detailed workflow capabilities. The system allows us to make sure that documents are managed and every part of the review process is completed and signed off.

Moreover, the customizable checklists feature is a helpful. We can tailor checklists to meet the specific requirements of different divisons within our multi faced corporation. Whether it's adjusting inspection criteria or adding new checkpoints on the fly, the flexibility here is impressive. It has empowered our teams to consistently improve our data collection and monitoring.

The mobile app is another highlight of the system. Its intuitive interface makes it easy for field personnel to access and update information on the go.

Customer support has always been great, but has slowed down in recent months.

Overall, the EHSQ system has become an indispensable tool in our SMS integration and has become our way of everyone being involved in the SMS.I would highly recommend it to any organization looking to enhance their EHSQ management capabilities. Review collected by and hosted on G2.com.

While the EHSQ system offers robust functionalities, there are a few downsides worth noting. For non-IT personnel who are designated as administrators, setting up and maintaining the system can be challenging due to the technical intricacies involved behind the scenes. Understanding and configuring workflows or customizing forms may require additional support or training, which can be time-consuming and sometimes just not available. Additionally, some users may find entering information cumbersome due to the system's interface, which may involve navigating through multiple windows or steps. This complexity can lead to confusion and inefficiencies, especially for those less familiar with the platform or those who do not use it on a regular basis. Review collected by and hosted on G2.com.

The functionality in the platform is very broad and can be configued really well for what the organization needs. For smaller companies, the out of box functionality is great. Review collected by and hosted on G2.com.

The reporting suite needs more work, but external reporting using PowerBI or Tableau is possible, with the right team. Review collected by and hosted on G2.com.

La connexion entre les modules qui permet de créer des évènements de différents types et de regrouper toutes les actions dans une même application.

Le logiciel satisfait à tous les besoins d'un système de management QHSE: formation, accident, actions, réglementation, gestion documentaire, ...

L'application mobile en ligne ou hors ligne

La fiabilité du fonctionnement

La connexion avec PowerBI Review collected by and hosted on G2.com.

L'interface est trop éloignée d'un design windows

La séparation des bases de données (par type d'enregistrement) oblige à multiplier les rapports

Les fonctions limitées des rapports et tableaux de bord avec des bugs dans l'édition en pdf, pptx, ...(échec d'édition, mise en page pas respectée) Review collected by and hosted on G2.com.

We've been a client of Intelex for nearly 15 years, which defintely speaks volumes of how much we like using their EHSQ system. It has allowed us to both enhance our reporting processes as well as data analysis and trending for the majority of our health, safety, security and compliance teams as well as several other areas of the business. We use the system on a daily basis for a miriad of reasons. Implementation was a fairly straight forward process. We initially started with version 5 in 2009 and then updated to version 6 in 2015 and on both impelmentations the support received from Intelex was second to none and the were very accomodating in helping us trying to acheive our goals. We also use some integration for our employee and flight data basis, which were also a straight forward processes with Intelex working with our Technology department to make sure we were both aligned. The continued partnership we've cultered over the years has only improved our working methods and ideas, with Intelex being open to new ideas as well as optional workarounds, and the system itself can be used out of the box or customised to fit our needs. Finally, everyone one we have worked with at Intelex over the years have always been polite, friendly and very approachable and understanding our needs. Review collected by and hosted on G2.com.

While I believe the current UI of both the web based version and the mobile version are fine and useable, I do think a refresh may be in order to help the user experience. There are some processes where there are multiple options on how to do the same thing (i.e. it will look one way in on area of the system, but different in another) and while having that choice can be a good thing, for us, we like consitency so it's more a "pet peeve" than a dislike. Review collected by and hosted on G2.com.

I like how I am not grid locked when using the app, I can create within ACTS as I please Review collected by and hosted on G2.com.

The interface is a little hard to understand at first but once you get used to it its not so bad Review collected by and hosted on G2.com.

The flexibility in the customizations and having the data available in one place for trending Review collected by and hosted on G2.com.

Slow performance makes users not want to utilize the systems Review collected by and hosted on G2.com.

Overall the selection of available applications is fantastic. Our organization started by adopting many "safety-specific" applications at the corporate level (EHS Incident Management, Inspections, Audit Management, Action Plans, Document Control), and the software has since been expanded to include Environmental applications and Quality applications.

Reporting capabilities are robust. System Administrators have unlimited access to customizing reports and dashboards that meet their organization’s needs.

System is very intuitive, and user friendly. The Intelex partners (specifically Summit EHSQ for our Safety Applications) are experts in the system, customization options and implementation side of things. Review collected by and hosted on G2.com.

The frequency of our account manger changing has, at times, caused us some minor issues. That has, at times, made it difficult to review ongoing work and gather necessary insights to user metrics and system information. Review collected by and hosted on G2.com.