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Instantly Reviews (4,065)

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Reviews

Instantly Reviews (4,065)

View 3 Video Reviews
4.8
4,066 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and excellent customer support provided by Instantly, which simplifies cold email outreach and campaign management. The platform's ability to manage multiple inboxes and automate email warm-up processes is particularly valued, allowing for efficient scaling of outreach efforts. However, some users note that the reporting features could be more robust.

Pros & Cons

Generated from real user reviews
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Daniel G.
DG
Founder & Head Of Growth
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Best cold email tool on the market so far"
What do you like best about Instantly?

Love the fact that we can add unlimited email accounts, warm them up, monitor health, that we can create multi-step email campaigns with dynamic spyntax, and manage replies all in one place. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Sometimes the Reminder notifications get duplicated or don't get set correctly. That would be helpful to optimize. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Best platform for cold emailing"
What do you like best about Instantly?

Their customer service is really good. Available 24/7, quick to respond and actually helpful. They also have countless integrations that connect different tools and this makes it easier to work. I also love that you can warmup unlimited emails, even from different domains and send unlimited campaigns. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I would like to see placement tests to locations outside North America. Currently that's the only location you can send placement tests, but other than that I think all is good. Review collected by and hosted on G2.com.

Mohamed E.
ME
Principal Architect
Small-Business (50 or fewer emp.)
"Lack of transparency about email provider limitations"
What do you like best about Instantly?

The signup process is quick and easy, and it is very straightforward to start paying for the service. Unfortunately, the transparency about important compatibility limitations comes much later Review collected by and hosted on G2.com.

What do you dislike about Instantly?

The biggest issue is the lack of transparency. I spent weeks building an outreach setup, purchasing domains and configuring multiple email accounts before support informed me that certain providers such as Hostinger are known to cause serious warm-up and deliverability issues. This critical limitation was only communicated after everything was already set up and failing. Review collected by and hosted on G2.com.

Thomas D.
TD
Small-Business (50 or fewer emp.)
"Effortless Setup, Essential for AI Marketing"
What do you like best about Instantly?

I love how easy Instantly is to set up, which significantly reduces the time I spend managing my B2B email marketing for my AI automation agency. The platform allows me to efficiently get in touch with hundreds, if not thousands, of business owners daily, offering them my services. It simplifies the process of buying email addresses and warming them up, automatically integrating these steps with their records in the account. This eliminates the need for manual intervention, saving me significant hours, especially with large email accounts. I also appreciate how Instantly makes it exceptionally easy to add sequences, follow-ups, and variables, and to connect with other tools like Make.com. The seamless integration with other platforms enhances the functionality and usability of my marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I think the inbox manager could be a bit more organized. Review collected by and hosted on G2.com.

Ankit S.
AS
Founder
Small-Business (50 or fewer emp.)
"All-in-one Outreach Tool with Powerful Features Like Unibox"
What do you like best about Instantly?

Helps me in outreach, has great features, like unibox, helps me buy prewarmed domains very easily as well, overall a great product. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Nothing until now, maybe deliverability, inbox placement dashboard could help in knowing more about how warmup works and stuff Review collected by and hosted on G2.com.

Anthony M.
AM
fractional CRO
Small-Business (50 or fewer emp.)
"Simple, Intuitive UI with Continuous Enhancements at a Great Price"
What do you like best about Instantly?

Simple, clean and intuitive UI, providing a highly functional UX. Really love the fact that they are continuously working on enhancing the platform - seems that there's some type of an upgrade/enhancements every couple of weeks, making the platform progressively more powerful.

The balance between cost and value delivered is also a positive, imo. Compared with its competitors, Instantly provides a great offering at a "make sense" price point.

Implementation and setup is very easy and quick, another bonus. Also, they are steadily adding new integrations that make it increasingly more useful in our business operation, specifically HubSpot, Aimfox, Slack, Google calendar. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

At times, the platform doesn't update, leading me to need to refresh multiple times or log out and log back in to see the latest responses in the unibox. Review collected by and hosted on G2.com.

Firdavs S.
FS
Owner/Founder
Small-Business (50 or fewer emp.)
"Effortless Mass Outreach with Great Interface, Needs Support Improvement"
What do you like best about Instantly?

I appreciate how Instantly streamlines my business processes by automating outbound outreach. Manually sending emails to leads is tedious, but Instantly saves me from this ordeal by empowering me to dispatch numerous emails quickly and efficiently, crucial for my automation AI agency's mass outreach campaigns. The user-friendly interface of Instantly is something I truly value. It's straightforward and comfortable to navigate, allowing me to find essential functions without any hassle. This well-thought-out design makes my daily tasks more manageable and efficient. Additionally, the customer support team has been very responsive and helpful recently, promptly addressing my inquiries and resolving issues almost immediately, which reassures me about being well-supported. My experience with setting up Instantly has been positive as well, as it was easy to learn and adapt to its features. Instantly makes it simple to verify and manage leads without the need for complex integrations. These aspects of Instantly enhance its cost-effectiveness and appeal compared to other platforms, reinforcing my decision to endorse it to others for their lead outreach needs. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Recently, five of my accounts were flagged by Gmail, which interrupted my email outreach campaigns for a few days. Although Instantly compensated by providing new accounts, this disruption was problematic, and I hope it doesn't happen again. Furthermore, customer support was not very responsive until recently. About one or two months ago, the support team didn't respond promptly, leaving my questions unanswered for days, which was frustrating. I hope the response speed improves to prevent similar issues in the future. Review collected by and hosted on G2.com.

Daksh K.
DK
Co-Founder at ENDY Media
Small-Business (50 or fewer emp.)
"Essential Tool for Cold Email Success"
What do you like best about Instantly?

I love how Instantly has significantly eased the process of outreach and service delivery for the past two years. The UI is particularly impressive, providing a user-friendly and aesthetically pleasing interface that made setting things up incredibly easy. Apart from the natural learning curve associated with cold emails, the setup was smooth. Instantly effectively addresses our outreach and pipeline issues, directly contributing to our topline growth. By sending an impressive volume of 1 million emails monthly, Instantly facilitates efficient lead generation which we then convert through sales calls managed using Instantly's Unibox feature. This process greatly enhances our revenue. The email warmup feature has notably improved deliverability, and the email sequencing capability allows for automated mass emailing, which would be unfeasible manually. Unibox is exceptional as it consolidates replies in one place from over 1000 inboxes, streamlining our communication efforts. Instantly is essential for our cold email operations, much like water is to life, highlighting its indispensability in our tech stack. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I find the pricing of Instantly to be a concern. It's something I would like to see improved. Review collected by and hosted on G2.com.

Noureddine K.
NK
CMO
Small-Business (50 or fewer emp.)
"Intuitive, All-in-One Solution for Email Outreach"
What do you like best about Instantly?

I like that Instantly is intuitive and everything is done in one place, from lead sourcing to writing campaigns to reaching out to them. I appreciate how it helps with warming up and managing email inboxes. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

Well, everything works good for me apart from lead sourcing. The database and lead verification credits are in one big credit system. It would be nice if they were separated. Review collected by and hosted on G2.com.

"Streamlined Email Marketing with Intuitive UI"
What do you like best about Instantly?

I really like Instantly because it has a user interface and vibe that resonates with young people like me. It's not old school or hard to use; it's super straightforward and easy. I always know what I'm getting and where to find things, which is a key differentiator apart from its core functionality. Another thing I appreciate is how clean the website and user interface are, making everything super easy and just two clicks away. Their support is decent, and you can't really mess up. It's valuable for me because of these features, and the quality of the product itself is awesome. The initial setup was super easy and straightforward. I did have an issue with one email setup, but I reached out to support, and they figured it out for me in, like, five minutes, which was super cool. Review collected by and hosted on G2.com.

What do you dislike about Instantly?

I would just recommend a bit lower pricing, but I guess compared to competition, that's also fine. I believe their trial, two-week trial was more generous. Now it's kinda limited, but the value we're getting for the money is really good. Review collected by and hosted on G2.com.

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Instantly Features
Data Import & Export Tools
Integration APIs
Breadth of Partner Applications
A/B Testing
Basic Reporting
Email and Mobile Preview
Manage Email Lists
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