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Instacart Retailer Platform Reviews & Product Details

Instacart Retailer Platform Overview

What is Instacart Retailer Platform?

Take the next step in your digital retail journey with Instacart Platform, a flexible suite of technology offerings. Instacart's dedicated teams adopt our offerings to meet you where you are today, and help you build a platform for future success with scalable services that ensure successful product adoption.

Instacart Retailer Platform Details
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Product Description

Take the next step in your digital retail journey with Instacart Platform, a flexible suite of technology offerings. Instacart's dedicated teams adopt our offerings to meet you where you are today, and help you build a platform for future success with scalable services that ensure successful product adoption.


Seller Details
Seller
Instacart
HQ Location
San Francisco, CA
Twitter
@Instacart
64,728 Twitter followers
LinkedIn® Page
www.linkedin.com
21,329 employees on LinkedIn®

Recent Instacart Retailer Platform Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Who knew it was this easy?"
Absolutely love that I can have things delivered to my office with just a few clicks. I first used Instacart when my boss was away and I couldn't g...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
1.5 out of 5
"Great Service"
Instacart allows a person to shop without leaving home.
Janelle L.
JL
Janelle L.Mid-Market (51-1000 emp.)
5.0 out of 5
"Convenient"
I like that you can order from instacart and someone could go to your local grocery store and deliver the groceries that you ordered. For my mother...
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Instacart Retailer Platform Media

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67 Instacart Retailer Platform Reviews

4.1 out of 5
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67 Instacart Retailer Platform Reviews
4.1 out of 5
67 Instacart Retailer Platform Reviews
4.1 out of 5

Overall Review Sentiment for Instacart Retailer PlatformQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Dinesh M.
DM
Digital Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Instacart Retailer Platform?

The ease of Instacart is unrivaled. I can order food from several retailers using a single app, which saves me time and effort. It has been my go-to place for all of my grocery requirements because of its large product range, dependable delivery, and user-friendly layout. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

There may occasionally be delivery delays or substitutes that don't meet my requirements. More possibilities for personalizing orders and improved notification regarding out-of-stock products would be beneficial. Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

With its quick and easy solution, Instacart eliminates the bother of conventional food shopping. It removes the need for me to travel to several places physically, saves me a lot of time, and guarantees that I can access a variety of things without leaving my house. My routine is made even more convenient by the freedom to schedule delivery as I like. Review collected by and hosted on G2.com.

Janelle L.
JL
Customer Service Representative
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Instacart Retailer Platform?

I like that you can order from instacart and someone could go to your local grocery store and deliver the groceries that you ordered. For my mother's birthday last month th h , I ordered a cake using instacart at the last minute. The d wet livery person really came through for me. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

It doesn't ways have everything that I need. Some of alternates that they ask you to choose after you order your groceries are not good. There was one time that half of my cart was the alternates that I chose. Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

I live too far away and it is not possible to carry alot of groceries. I could do a big grocery shopping trip with instacart. I also don't have the time to grocery shop. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Instacart Retailer Platform?

Instacart is very user-friendly. I think many people would find it easy to use Instacart. It is a very convenient tool that provides a valuable service when it works. I also like the variety that is available on Instacart. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

I have had a few experiences where my order has been randomly canceled, the delivery time has been pushed back, or I have received an order missing some of the requested items. I think there is a lot of room for flaws through Instacart. After having this experience a handful of times, I am leary to use the app for fear that my order will be messed up somehow. I can shop with more confidence if I do it myself. Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

It allows me to have groceries delivered to my doorstep if I cannot get them myself. I have often used this service after having a baby and not wanting to drag a newborn to the grocery store. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services
UI
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Instacart Retailer Platform?

Instacart allows a person to shop without leaving home. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Shopper can't always find products, hard to contact customer service with problem. The prices on the app are way more then if you go in and shop yourself. Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

Instacart is helping consumers by providing a service that helps with shopping needs for people who have busy lives. Review collected by and hosted on G2.com.

ML
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Instacart Retailer Platform?

How simple and user friendly it makes grocery shopping Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

When a product is out of stock and it makes it difficuly for the shopper to find allternatives Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

When you are stuck in a highrise without a vehicle but you need groceries.. there are few greater problems to solve than that! Review collected by and hosted on G2.com.

Stephanie P.
SP
Teacher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Instacart Retailer Platform?

Instacart is excellent when you are about to cook and forget some ingredients. You can order those missing ingredients while you get started cooking. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

The thing I dislike the most is the high fees when you make small orders. Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

The problem that Instacart is solving is that people not able to make it to grocery stores can now have those groceries brought to them. Review collected by and hosted on G2.com.

Matt H.
MH
Social Media, Administrator & FOH Lead Coordinator
Restaurants
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Instacart Retailer Platform?

In a society that is getting busier again post-pandemic, Instacart has given me time and patience by not hassling me in a supermarket and the self-checkout counters trying to buy groceries for myself and others. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

The experience is controlled by whoever shops for you, and sometimes there can be a lack of effort if the person buying your goods does not make a professional attempt to find everything. Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

The service is giving me time and patience back that I would have to deal with the stress and anxiety of going to supermarkets and the abundance of self-checkouts now because of staffing. Review collected by and hosted on G2.com.

Victoria S.
VS
Founder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Instacart Retailer Platform?

I love the ease of the instacart platform, especially the app. I can shop from y favorite stores and then also build into those stores' requests and substitutions, making shopping a lot easier than going to the store. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Not much to dislike, the platform and the app are really user friendly and if you need support, their customer service is quick to answer. Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

Maximizing the time I have available to be able to do the other things I need to.

Green house energy

shopping brands I may not have shopped before. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Instacart Retailer Platform?

It is quick, accurate, and interactive. If the item you request is out of stock, you can select a backup option. I've always had my groceries delivered within a few hours. Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

Nothing! It has so many different businesses beyond groceries in my area. I hope they keep adding different stores because it is so convenient. Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

It is cutting down time and money spent on groceries. It is so convenient to order groceries in place of making a grocery list and doing an extra errand. I'm surprised how quick and accurate it is! Review collected by and hosted on G2.com.

Persia A.
PA
Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Instacart Retailer Platform?

I can go online and order my groceries or cat food and it just arrives at my house Review collected by and hosted on G2.com.

What do you dislike about Instacart Retailer Platform?

it's too expensive. The fees, taxes and delivery costs at lot of money. Review collected by and hosted on G2.com.

What problems is Instacart Retailer Platform solving and how is that benefiting you?

it makes my life easier when I dont have time to go shopping Review collected by and hosted on G2.com.