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Luciq Reviews & Product Details

Luciq is the Agentic Observability Platform for Mobile, purpose-built to help enterprise teams deliver flawless app experiences at scale. Powered by autonomous AI agents, Luciq detects anomalies, prioritizes critical issues, and resolves them automatically, before users ever notice. This agentic system shifts observability from passive monitoring to proactive action, helping teams fix nothing and build what matters. Luciq’s lightweight SDK integrates in minutes and unlocks deep visibility into app health, including performance anomalies, user signals, and session replays. Features like SmartResolve automate root cause analysis and generate actionable fixes, dramatically reducing debugging time. Teams monitor real-time experience metrics and correlate app performance with retention, revenue, and growth through Luciq’s Business Impact Dashboard. Built for enterprise workflows, Luciq ensures insights and fixes reach the right teams automatically. Native integrations with GitHub, Jira, Slack, Zendesk, and more streamline collaboration, while enterprise-grade compliance (SOC 2, HIPAA, GDPR) keeps data secure. Trusted by global mobile leaders, Luciq helps teams ship faster, reduce churn, and consistently deliver experiences that delight users and protect revenue.

Product Website

Seller

Luciq

Discussions

Luciq Community

Languages Supported

English

Overview by

Yasmine Helmy (Sr. Growth Marketing Manager)

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

View More Pricing Information

Luciq Media

Always-on AI agents that monitor your app, detect anomalies, and surface clear insights—so your team can act fast without drowning in dashboards.

See what matters most first. AI ranks issues by impact on users and KPIs, so your team fixes what truly matters fast.

Ship confidently with Luciq’s release dashboard. Track rollouts, validate stability, and ensure every version delivers frustration-free sessions.

From detection to resolution, Smart Resolve automates root cause analysis and recommends fixes, cutting debugging time from hours to minutes.

Luciq: the first Agentic Observability Platform for Mobile.

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Shankha B.

Lead SDET

Mid-Market (51-1000 emp.)

3/29/2024

"Amazing tool for App developers to enable users to logs defects"

4.5/5

What do you like best about Luciq?

It captures all network logs and snapshot of the last few screens that the user went upon. Making it easy for the developers or QA team to analyse and fix defects Review collected by and hosted on G2.com.

What do you dislike about Luciq?

The pricing could have been on the lower side. And it should be available for web applications as wrll Review collected by and hosted on G2.com.

mohsin y.

Mid-Market (51-1000 emp.)

11/7/2023

"excellent way to test your app and get feedback from end user."

5/5

What do you like best about Luciq?

The most important thing in instabug is that i can see all the previous logs like Network request, UI Request

and 2nd thing is we can connect instabug with JIRA so we can easily manage the support stuff without any human resource like we can talk with user and every step i take on the ticket user can also see and track

so my experience is amazing i also recommend instabug to many friends and colleague to inplement in the app Review collected by and hosted on G2.com.

What do you dislike about Luciq?

i dont see any downside but i found an bug a year ago while my manager assigned me on an project due to users limit it wont allow me to access Insta project but my question atleast i get some appropriate error so i can tell the manager to remove other and add me again. Review collected by and hosted on G2.com.

Response from Kenny Johnston of Luciq

edit

Thanks for the review and feedback! I'm glad that Instabug not only helps you debug - but also integrates well into your company's workflow. We'll look into the user limit bug you mentioned.

ÖZ

Özgün Emre Z.

iOS Developer

Small-Business (50 or fewer emp.)

8/16/2023

"Very detailed and easy to use too."

4.5/5

What do you like best about Luciq?

We use Instabug for fatal crashes on our native applications and non-fatal issues/errors we would like to monitor too.

- Easy to monitor issues

- Intuitive User interface Review collected by and hosted on G2.com.

What do you dislike about Luciq?

It's not easist platform to set up. I'm not saying it's hard but that would be one thing I can complain

- Not easy to set up Review collected by and hosted on G2.com.

Seth H.

Small-Business (50 or fewer emp.)

10/8/2023

"Every Mobile Developer Team Should Use Instabug"

5/5

What do you like best about Luciq?

- Detailed bug reports including stack traces makes finding and fixing issues so much faster

- Shake to report for end users and internal testers means we learn more about problems AND we're even able to respond to users via Instabug if we need more details

- Very easy to get set up

- The service always works. We've never had an issue with it, ever. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Overall, it's a great product. It does what you want it to do. Our only hiccup has been on user management (it can be a bit finnicky at times, but definitely no worse than many other dev tools) Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

We have users across the world. Apple's crash reporting doesn't give us anywhere near enough detail as to what is going on. Instabug solves this problem for us--we get stack traces, we have the information organized in a clear fashion, we can automatically import these issues into our issue tracker. Our ultimate goal is to have a crash-free and bug free app: Instabug puts us on that path Review collected by and hosted on G2.com.

Asma Y.

Computer Software

Enterprise (> 1000 emp.)

1/20/2023

"Instabug is incredible tool for mobile app bug reporting"

5/5

What do you like best about Luciq?

- Easy to use

- Fast follow-up on reporting issue

- nice dashboard

- SDK shared between 300 team members with no issue Review collected by and hosted on G2.com.

What do you dislike about Luciq?

nothing specific, but mainly we have been using it for like 1.5 years with no a single change in UI or dashboard Review collected by and hosted on G2.com.

Response from Kenny Johnston of Luciq

edit

Great! Thanks Asma, glad you are finding lots of value from Instabug. I'll make sure our design team gets your feedback about our dashboard.

Greg B.

Mid-Market (51-1000 emp.)

11/3/2023

"Real-time insights"

4.5/5

What do you like best about Luciq?

That users are able to report real time bugs via our mobile app Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Not a lot overall is a great product that the whole team loves Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

11/14/2023

"A tool that highlights what is the cause of each bug in the best way possible."

4.5/5

What do you like best about Luciq?

- Bug reporting

- Rules

- Crash reporting

- Netwrok performance

- Number of Features

- Ease of Use

- Customer Support Review collected by and hosted on G2.com.

What do you dislike about Luciq?

- Lacking an API

- Lacking serious issue management capabilities Review collected by and hosted on G2.com.

Response from Kenny Johnston of Luciq

edit

Thanks for the review! We pride ourselves in providing all the details so that mobile developers can take reproduce, debug and resolve all the feedback they receive.

Georgios S.

Enterprise (> 1000 emp.)

5/18/2023

"Excellent product that covers many aspects of the mobile development flow"

5/5

What do you like best about Luciq?

Bug reporting (so much detailed bug information and so well thought, like categories)

Network monotiring Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Missing an API to build custom flows

I would like to be able to share filters and send them over using links (if the filter params were part of the URL that would be possible for example for easy sharing)

Too expensive

Too few seats (seats should be cheaper, I cannot think that there is any substncial cost per seat for Instabug) Review collected by and hosted on G2.com.

Response from Kenny Johnston of Luciq

edit

Thanks for the feedback Georgios. I'm glad you and your team are getting value from our bug reporting and APM products. We are investing in improving Bug Reporting in the coming months so keep an eye out for custom flows in the future. I'll also provide the feedback about sharable URLs, I completely understand that pain point. Thanks again!

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

10/6/2022

"Instabug provides us great service in terms of getting end user feedback and also for internal tests"

4/5

What do you like best about Luciq?

Easy integration and decent UX for end users to report issues in our mobile app or sending feature requests. Quick customer support. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Survey support is a bit underdeveloped - we're using other surveys tools because of that which is a pity and decreases value of Instabug for us. It's also a bit expensive. Review collected by and hosted on G2.com.

What problems is Luciq solving and how is that benefiting you?

Getting end-user feedback (this eliminates negative App/Play Store reviews to some extent), easy issue reporting from our QA team. We also use surveys to some extent, but lacking possibility to integrate it with our analytics and necessity to request answers along with user IDs to be able to connect the dots with analytics is currently a blocker for us. Review collected by and hosted on G2.com.

Response from Kenny Johnston of Luciq

edit

Thanks for the feedback! Glad to hear you are getting great value from using our Bug Reporting tool in your production app and that you have been getting great support from our team. I'll give them that feedback!

Your point about Surveys is spot on, and it is a place we are actively investing to improve. Stay tuned for lots of Survey updates in the next six months.

Ieva L.

Product Owner

Mid-Market (51-1000 emp.)

1/25/2023

"Time saving and very efficient tool"

5/5

What do you like best about Luciq?

We started using Instabug at early stages of product development and testing. It was super easy to report bugs, issues or improvements as they go straight to Jira. Developers liked it as it is way faster to debug and find out what is wrong. Sometimes they 'shake it' even for themselves while developing feature. Review collected by and hosted on G2.com.

What do you dislike about Luciq?

Very minor thing. "The shakes" go to Slack and Jira. Slack is the easiest and fastest way to see it. Would be great it Slack message about new bug had Jira link attatched. Review collected by and hosted on G2.com.