--- title: Luciq Reviews meta_title: 'Luciq Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 238 reviews by the users' company size, role or industry to find out how Luciq works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 238 scale: '5' date_modified: '2026-07-17' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Luciq Reviews **Vendor:** Luciq **Category:** [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) **Average Rating:** 4.3/5.0 **Total Reviews:** 238 ## About Luciq Luciq is an Agentic Observability Platform specifically designed for AI mobile builders, aimed at assisting enterprise teams in delivering seamless app experiences at scale. This innovative solution leverages autonomous AI agents to identify anomalies, prioritize critical issues, and implement resolutions automatically, often before users are even aware of any problems. By transforming observability from a passive monitoring approach to a proactive action-oriented system, Luciq empowers teams to focus on building impactful features rather than merely fixing issues. Targeted primarily at enterprise-level organizations, Luciq caters to teams that require robust tools for maintaining app performance and user satisfaction. The platform is particularly beneficial for mobile developers, product managers, and ai teams who need to ensure that their applications function flawlessly in a competitive landscape. With its lightweight SDK that integrates in mere minutes, Luciq provides comprehensive visibility into app health, including performance anomalies, user signals, and session replays, enabling teams to make informed decisions based on real-time data. One of the standout features of Luciq is SmartResolve, which automates root cause analysis and generates actionable fixes. This capability significantly reduces the time spent on debugging, allowing teams to address issues swiftly and efficiently. Furthermore, Luciq’s Business Impact Dashboard offers insights into real-time experience metrics, correlating app performance with key business outcomes such as retention, revenue, and growth. This feature equips teams with the necessary data to understand how app performance directly influences their business objectives. Luciq is built to enhance enterprise workflows by ensuring that insights and fixes are delivered to the appropriate teams automatically. Its native integrations with popular tools like GitHub, Jira, Slack, and Zendesk facilitate seamless collaboration among team members, streamlining the process of addressing app issues. Additionally, Luciq adheres to enterprise-grade compliance standards, including SOC 2, HIPAA, and GDPR, ensuring that sensitive data remains secure throughout the observability process. As a trusted solution among global mobile leaders, Luciq not only helps teams accelerate their development cycles but also minimizes user churn and consistently delivers experiences that delight users while safeguarding revenue. By providing a comprehensive observability platform that combines advanced AI capabilities with user-centric features, Luciq stands out as a valuable asset for any enterprise aiming to enhance its mobile application performance. ## Luciq Pros & Cons **What users like:** - Users appreciate the **ease of use** with Luciq, allowing quick diagramming and effortless data visualization. (5 reviews) - Users find the **easy bug detection and reporting** features of Luciq immensely beneficial for auto performance diagnostics. (2 reviews) - Users praise the **efficiency** of Luciq, finding it easy to manage complex data and track key metrics swiftly. (2 reviews) - Users appreciate the **easy bug and crash reporting** feature, simplifying problem identification through intuitive feedback mechanisms. (2 reviews) - Users enjoy the **excellent customer relations** offered by Luciq, enhancing feedback collection and diagnostics efficiency. (2 reviews) - Users love the **effective feedback management** feature, utilizing polls for insightful feedback on new releases and bug tracking. (2 reviews) - Users appreciate the **easy-to-read metrics panel** of Luciq, which effectively meets their tracking needs. (2 reviews) - User Interface (2 reviews) - Users value the **unmatched insights** from Luciq's analytics, enabling proactive issue resolution and enhanced user experience. (1 reviews) - Automation (1 reviews) **What users dislike:** - Users find the lack of **missing features** frustrating, impacting their ability to efficiently troubleshoot and resolve issues. (3 reviews) - Users feel the **lack of tools** in Luciq hinders efficient issue triaging and limits functionality for screenshots. (2 reviews) - Users struggle with **bug management** , specifically noting challenges in resolving memory leaks and battery-related issues. (1 reviews) - Users feel frustrated by the **delays** in accessing screenshots, hindering their ability to efficiently use Luciq. (1 reviews) - Users consider Luciq to be **expensive** , making it less accessible for some potential customers. (1 reviews) - Users find the **insufficient documentation** of Luciq lacking practical use cases, making it harder to understand its capabilities. (1 reviews) - Users find the **documentation lacking clarity** , wishing for more practical use cases to enhance usability. (1 reviews) - Users feel that the **pricing issues** make Luciq less accessible, particularly for smaller clients and web applications. (1 reviews) - Slow Loading (1 reviews) - Slow Performance (1 reviews) ## Luciq Reviews ### 1. Works very well for what we need **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** Instabug is a great way for us to gather user feedback as we developed our app. **What do you dislike about Luciq?** There is not a simple way to select and categorize feedback types in the instabug interface. **Recommendations to others considering Luciq:** HIghly recommended. Use it as soon as you want feedback from real users. **What problems is Luciq solving and how is that benefiting you?** We developed a new app and instabug allowed us to gather feedback during our beta tests as well as after we launched the app. Instabug made it really easy for users to leave feedback and the screenshot feature was super useful. ### 2. The best user in-app feedback tool **Rating:** 5.0/5.0 stars **Reviewed by:** Weiran Y. | Architect, Retail and Business Solutions, Education Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2017 **What do you like best about Luciq?** Very reliable. So far no hiccup at all. **What do you dislike about Luciq?** No that I can think of. Maybe the 'smart shape' feature (updating my finger drawing into a normalized shape) is a little bit annoying to me. But it may work for some other people. :) **What problems is Luciq solving and how is that benefiting you?** We use it to get real user feedback and quick QA feedback. ### 3. Very easy way to collect important information direct from users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** Just like it's name getting the instant feedback is crucial to any product which gives opportunity to improve the product and listen to the user's suggestions for future projects. **What do you dislike about Luciq?** Limited use in Beta version. I know everything cannot be free. **What problems is Luciq solving and how is that benefiting you?** Quick feedback Suggestions for future projects ### 4. Great service to have! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** There's a lot of great features to use in this service and it will also really help you with product development in the early stages of a company **What do you dislike about Luciq?** Some of the UI is a little bit counter-intuitive, so it could help to do research there. Also, a lot of what Instabug provides for paid customers is free by its competitors. **What problems is Luciq solving and how is that benefiting you?** Customer feedback in the early stages of an app is extremely important to an app's success. ### 5. InstaBug The Antibiotic for Bug & Crash Reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Luciq?** Bug reporting is made easy, and the ability to to take screenshots for the reported app bugs. **What do you dislike about Luciq?** The video feature is not stable when trying to report a bug. **What problems is Luciq solving and how is that benefiting you?** Using InstaBug for our mobile app related to the staffing industry. ### 6. Decent in-app feedback tool **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** I like the ability to provide in-app feedback. It's also pretty straightforward. **What do you dislike about Luciq?** At times the interface can be a bit too complex with lots of options. **What problems is Luciq solving and how is that benefiting you?** It provides an easy context for communication with our programming firm and the business executive team. ### 7. Instabug, Good Tootl to review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** The best thing about Instabug is its real-time bug reporting **What do you dislike about Luciq?** Nothing, is a good tool for test your apps **Recommendations to others considering Luciq:** No **What problems is Luciq solving and how is that benefiting you?** I have tested my applications and I have achieved a better product, more complete and with greater satisfaction for the end user. ### 8. IOS using **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Newspapers | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Luciq?** There is a very good tool/lib for iOS apps **What do you dislike about Luciq?** The web interface is disgousting, small number of states, not a good point for Managing issues **What problems is Luciq solving and how is that benefiting you?** Finding bugs and issues live during use of developed apps **Official Response from Nono Ghannam:** > Hey there! Thank you for reviewing Instabug. Apologies if you are facing any issues. I'm here to help and make Instabug better for all users, existing and future. :) Can send me more details about the issues so I can make sure they are fixed right away? ### 9. Great development feedback tool **Rating:** 5.0/5.0 stars **Reviewed by:** Reinald F. | Translator / Project Manager, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** Ease of reporting bugs and suggesting new features right inside the app **What do you dislike about Luciq?** Drawing tool could do be more user friendly. **What problems is Luciq solving and how is that benefiting you?** We needed a dev tool to report bugs. Instabug helps us do that very easily and efficiently. ### 10. Not a bad tool **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Luciq?** Easy for users to enter bugs, automatically captures crashes **What do you dislike about Luciq?** call stack doesn't always have line numbers **What problems is Luciq solving and how is that benefiting you?** It's good for fixing bugs and crashes ( when the call stack has all the information ) **Official Response from Nono Ghannam:** > Hey there! Thank you for reviewing Instabug :) I was wondering if you can send me more details about the issues you are facing so I can make sure they are fixed right away! ### 11. Ok for mobile, bad for web **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Luciq?** The idea of bug reporting with the screenshot and the integration with github **What do you dislike about Luciq?** The support team is slow to respond sometimes, their dashboard is full of bugs **What problems is Luciq solving and how is that benefiting you?** QA **Official Response from Nono Ghannam:** > Hey! Thank you for reviewing Instabug. I'm sorry you are having some issues. I'm here to make Instabug better for all users, existing and future :) Our support team is available 24/7 and I'll put in your feedback as well to focus on speed. Can you tell me what issues you are facing with the dashboard so we can make sure it is fixed right away? ### 12. Good working product **Rating:** 5.0/5.0 stars **Reviewed by:** Haavard G. | senior Testleder, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2017 **What do you like best about Luciq?** Quick customer support. Interaction with my customers. **What do you dislike about Luciq?** Can be hard to separate the bugs from the Chat, but you get used to it. **What problems is Luciq solving and how is that benefiting you?** Interaction with real customers, surprised that it ment so much to them to get online help ### 13. Perfect for bug report and client communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2017 **What do you like best about Luciq?** I love the easy interface for bug report, the logs and crashs logs available for the devs. The web user interface is simple and the dev kit is easy to install **What do you dislike about Luciq?** Maybe sometimes the speed to refresh or filter log but not a big deal **What problems is Luciq solving and how is that benefiting you?** Getting bugs reports in Beta and Prod version for our apps. It s a gain in time and effort to get everything centralized ### 14. Very useful tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** The possibility of end customers to give easy feedback by shaking the app and the automatic crash report. **What do you dislike about Luciq?** That I cannot change the language of the feedback form. **What problems is Luciq solving and how is that benefiting you?** Hotel app. ### 15. very usseful **Rating:** 4.0/5.0 stars **Reviewed by:** Malik M. | Développeur, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** the ability to let user to contact us within some problem **What do you dislike about Luciq?** the usage of memory and processor is really heavy **What problems is Luciq solving and how is that benefiting you?** some bugs and some problems on our app ### 16. Instabug is a world class product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2017 **What do you like best about Luciq?** A bunch of useful features that help us as product managers & developers. They give attentive ears to their users and act upon the feedback so seriously and diligently. Their Customer Happiness team is impressive! **What do you dislike about Luciq?** I would love to see a more appealing user interface, and I knew they are currently working on revamping that too. **What problems is Luciq solving and how is that benefiting you?** Having a list of the reported bugs and crashes Being able to communicate with users who reported that Being a able to make survey to ask my users specific questions ### 17. Great tools for app development **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Luciq?** Simple to report bugs and feedback for everyone. **What do you dislike about Luciq?** Everything is great just a bit expensive **What problems is Luciq solving and how is that benefiting you?** Instabug solves previous our mess way to collect, manage and monitor issues. We love the code hierarchy tracking of each issue which fastens our developer to understand and solve issues. ### 18. A useful tool for me and my customers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** It´s really easy to send information about bugs and report new issues **What do you dislike about Luciq?** Maybe its pricing is a bit costly, prices based on amount of users maybe is not the most suitable for us **What problems is Luciq solving and how is that benefiting you?** All of our customers send crashes information and also report issues with the "shake" feature ### 19. Instabug is a nice way to collect bugs in a centralized place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** I like the fact that it's really easy for non-techy people to report bugs **What do you dislike about Luciq?** I wish there was an option to record sessions in video **What problems is Luciq solving and how is that benefiting you?** It's hard to report bugs and have them go to a single, centralized tool where they can be curated. Instabug makes this easy. ### 20. Great tool full integrated with our solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** We were able to integrate Instabug with our systems for software QA for webapps. We use it for bug tracking and mobile crash reporting. **What do you dislike about Luciq?** We would like to see more API options as current available. **What problems is Luciq solving and how is that benefiting you?** We are using instabug fof bugtracking and mobile crash reporting. ### 21. Very easy to manage, integrate and use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Luciq?** Integration with iOS / Android mobile app.s **What do you dislike about Luciq?** For me, as the IT manager of a small company, the price is a bit expensive. **What problems is Luciq solving and how is that benefiting you?** Instant feedback from active users, get errors in real-time with detailed information about it. ### 22. Good, but expensive **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2017 **What do you like best about Luciq?** The core features. The ability to report an error before crashing. **What do you dislike about Luciq?** The cost. The subscription price is too expensive for smaller businesses like ours. **What problems is Luciq solving and how is that benefiting you?** Crash reports are really nice. **Official Response from Nono Ghannam:** > Thanks for reviewing Instabug! We do work on providing the best tools out there to help ship better apps :) Can you please get in touch with us? We always have ongoing offers and you may be eligible for one of them! ### 23. Easy way for users to report bugs and submit feedback **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2017 **What do you like best about Luciq?** The shake report is a great feature that easily allows customers to submit issues. **What do you dislike about Luciq?** I have not used this product enough to have any dislikes. **What problems is Luciq solving and how is that benefiting you?** Product improvement and feedback **Official Response from Nono Ghannam:** > Hey! Thank you for reviewing Instabug :) I want to help to make sure that what you get is a 5-star experience with Instabug. Are you currently facing any issues? ### 24. Easy to use and easy over-views **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2017 **What do you like best about Luciq?** Email notifications of new bugs was easy to keep track of bugs **What do you dislike about Luciq?** The side-bar list could be a bit easier to find bugs **What problems is Luciq solving and how is that benefiting you?** App testing ### 25. An interesting product and SDK that fits right into my mobile app **Rating:** 3.5/5.0 stars **Reviewed by:** Achraf A. | Founder and CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2016 **What do you like best about Luciq?** Ease of integration and the extensible SDK that allows for a very customized integration of the bug reporting software into a developer's application. feedback instantly started flowing as soon as the new app update was distributed. **What do you dislike about Luciq?** I had some trouble separating bug reports from the production version of the app and the beta tester's version, sometimes it's not as obvious and I had to ask the user for which version of the 2 that they're currently using on their device. **Recommendations to others considering Luciq:** I would like to recommend Instabug if you're a developer who has mobile apps and needs a quick, affordable and efficient way to collect bug and crash reports from your users without bothering them too much. **What problems is Luciq solving and how is that benefiting you?** I am trying to eliminate the software bugs that annoy my app's users from time to time, Instabug allowed me to collect interesting bug reports about app crashes and mishaps, which I wasn't aware of, therefore I benefited from improving my app quality. ### 26. Great reporting for bugs and crashes **Rating:** 4.5/5.0 stars **Reviewed by:** Ariana A. | iOS Developer, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2016 **What do you like best about Luciq?** Instabug is easy to use. The handy shake reminder on opening lets the user know how easy it is to make a report. Instabug feeds into our Jira board so we can easily add bug fixes directly into our sprint based on bug reports we've received. Outside of just bugs it has also become a convenient way for users to give us feedback on our apps. Often members of other teams will download an app and play with it. They then use Instabug to give feedback on bugs, UI, and UX. **What do you dislike about Luciq?** Sometimes Instabug doesn't always play nicely with our apps. There are occasional conflicts that we run into when building an app that has integrated Instabug. This has been less of an issue lately, but it has caused some problems in the past. **Recommendations to others considering Luciq:** It's easy to use and setup. Would definitely recommend having it in any app before launching. **What problems is Luciq solving and how is that benefiting you?** Sometimes as developers and designers we get so married to the product that we have a hard time recognizing when there is a problem. Instabug allows us to easily get feedback from users and our QA team. Its integration on Jira has made our workflow and bug reporting process a breeze. ### 27. Best instant bug reporting tool **Rating:** 4.0/5.0 stars **Reviewed by:** Michael F. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2016 **What do you like best about Luciq?** I like the instant time you can report or track any mobile app bugs, this site is a potential for the program developers. You can track and report in very fast time, the site graphic is easy and basic, the domain is high quality and the band is so much. No lag with the domain, best band. **What do you dislike about Luciq?** I don't like so much the support, they take too many times to answer to some questions, Instabug need to improve that things. **Recommendations to others considering Luciq:** If you are a program developer and you need to track or report some bugs this is the site that you can use, instantly you can report and track. **What problems is Luciq solving and how is that benefiting you?** I can track and report the bugs instantly and easily in a few seconds, this is the best thing of this site. ### 28. Instabug is the Most Easiest Bug Reporting appication **Rating:** 4.5/5.0 stars **Reviewed by:** Sumanth Kumar S. | Senior Associate Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2016 **What do you like best about Luciq?** Its very user friendly and easy to use. I like conversation feature its make us more communicative. I like in app bug reporter, here i can capture the pic and i can draw anything that can be understand by others. Shake and draw feature is very nice. Integration with other tools is easy. Dashboard feature is also very useful i can see my information within that. cool tool for testers. **What do you dislike about Luciq?** I dint faced any issues as per my work. **Recommendations to others considering Luciq:** I recommend this tool to others who wants to make easy of theirs testing work. Bug tracking and reporting also. **What problems is Luciq solving and how is that benefiting you?** I dint solved any business issues. But i found some solutions for my issues online. I able to resolve those by suggestions while integrating ### 29. best way to avoid bugs **Rating:** 5.0/5.0 stars **Reviewed by:** Renato Augusto T. | Desenvolvedor sênior, Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2016 **What do you like best about Luciq?** The best of this product is the SDK, is super easy for integrate **What do you dislike about Luciq?** until now, nothing. you can test for free, it helps a lot **Recommendations to others considering Luciq:** Enjoy the service offers a free trial period, and test the integration with your application. This will ajduar you econimizar few bucks **What problems is Luciq solving and how is that benefiting you?** My company develops applications for android and iOS, but it was almost impossible to perform debug these applications after sending to the client. With Instabug have concise reports on problems ### 30. Perfect tool for repoting bugs **Rating:** 4.0/5.0 stars **Reviewed by:** Dharma r. | DevOps Engineer/Linux Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2016 **What do you like best about Luciq?** By using this tool we can easily collaborate with team members, beta testers. It provides detailed reports based on os, devices, etc. Submission of bugs and feedback is easy. Shake your phone to submit feature is good. We can chat with users and team members. We caneasily integrate this tool with Jira, Slack, Zendesk , etc. We can see all information with in the Dashboard. **What do you dislike about Luciq?** I never faced any problem with this product. **Recommendations to others considering Luciq:** It is very good tool for mobile apps for generating instant bug reports. **What problems is Luciq solving and how is that benefiting you?** We working on integration of this product with our mobile apps ### 31. Good Bug Reporting for Mobile Apps **Rating:** 4.0/5.0 stars **Reviewed by:** Chaitanya Kumar C. | Software Engineer, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2016 **What do you like best about Luciq?** Instabug SDK which very easy to ingrate Shake-for-feedback feature is simple to use Dashboard is excellent which showcase overall information, reports and clean UI. I really loved it. Chat support JIRA integration Used by many companies which gives confidence to new adopters **What do you dislike about Luciq?** Nothing so far but we should aware that it's in beat stage **Recommendations to others considering Luciq:** You should really consider this tool if you don't have issue with it's beta tag. **What problems is Luciq solving and how is that benefiting you?** We are analyzing the bug reporting tools to integrate in our apps. I found it's very value addition for our apps. ### 32. Awesome de-bugger! **Rating:** 4.5/5.0 stars **Reviewed by:** Caron C. | Correspondent Technical Underwriter, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2016 **What do you like best about Luciq?** Not having to interrupt users’ experience and force quit your app to talk to communicate with you by email, for example. I like the in-app error resolving capacity very much. I really like the shake/draw tools as it makes this process so much less daunting for users & developers alike. **What do you dislike about Luciq?** It appears as though the app still does not support Xamarin. In an effort to get an ETA on this support a message was sent via social media tools(FB) and no response....would love to see an active social media that you could really utilize for Q & A. **Recommendations to others considering Luciq:** This is a great software to try in developing new applications or improving on existing apps in beta testing. Very easy to learn & use...I will definitely use again over other options. **What problems is Luciq solving and how is that benefiting you?** With beta testing of new applications we needed a real time, easy way to de-bug to keep the best version of a new app in rotation. ### 33. A good bug tracking tool **Rating:** 4.5/5.0 stars **Reviewed by:** SrinivasaRao J. | UI Developer and SEO Analyst, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2016 **What do you like best about Luciq?** Automation of workflow by creating rules to assign issues, auto reply to issues, forward issues to github,jira etc. Third party integration with Github, bitbucket, slack, zen desk which we use extensively and many more. Beta and live data separation Easier SDK integration Activity feed Good Dashboard Chatting **What do you dislike about Luciq?** I really don't have any complaints in my short experience. **Recommendations to others considering Luciq:** It's very good tool and you should really consider it. **What problems is Luciq solving and how is that benefiting you?** I am evaluating this tool to adopt into my mobile app. ### 34. Useful information provided neatly. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2016 **What do you like best about Luciq?** Instabug provides the most useful information for troubleshooting a crash. by shaking the device, Instabug takes a screenshot that can be annotated by a user. That screenshot gets submitted along with other diagnostic information **What do you dislike about Luciq?** its crash logs could use some work, need more accuracy in the logs. **Recommendations to others considering Luciq:** Instabug provides metadata that helps support debugging, including the specific steps other users have taken in the app. **What problems is Luciq solving and how is that benefiting you?** When the screenshot gets submitted along with other diagnostic information, it is automatically attached to the feedback ### 35. Product Test **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2016 **What do you like best about Luciq?** Instabug is an easy to use platform for conversations and bug reporting for mobile apps. Instabug offers an abundance of powerful tools for beta testing and reporting. Additionally, I like that its simple! All I had to do was integrate one line of code to my project. **What do you dislike about Luciq?** There is nothing I dislike about this product. **Recommendations to others considering Luciq:** I think that Instabug has a lot to offer many developers. I definitely recommend giving Instabug a try. **What problems is Luciq solving and how is that benefiting you?** The business problem I am looking to solve is reporting on apps. **Official Response from Nono Ghannam:** > Hey there! Thanks for reviewing Instabug :) ### 36. Good adapted product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2016 **What do you like best about Luciq?** Really good application for bug reporting, need a more and more big enough community now ! **What do you dislike about Luciq?** Need a bigger community, in the way to have a bigger impact when we saw a bug and to report it **What problems is Luciq solving and how is that benefiting you?** Quite good for daily application who's going wrong ### 37. Quick and easy ways of communicating issues **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** June 20, 2016 **What do you like best about Luciq?** Very effective way of users communicating issues without any lag time **What do you dislike about Luciq?** integration was a bit difficult at first but we worked through it **What problems is Luciq solving and how is that benefiting you?** We were working on fixing issues as effectively as possible ### 38. Tested for a product we are building **Rating:** 4.0/5.0 stars **Reviewed by:** Marwan T. | Senior Manager - Cloud and Digital (EMEA), Management Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2016 **What do you like best about Luciq?** easy to use, a lot of options and features. integration with backend internal systems like JIRA **What do you dislike about Luciq?** still Beta and no clear roadmap. limited flexibility on reports customisation **Recommendations to others considering Luciq:** Instabug is a strong product that solves a continuous business problems with apps around bugs and analytics **What problems is Luciq solving and how is that benefiting you?** reporting on apps and devops problems ## Luciq Discussions - [How often do your publish surveys in your apps?](https://www.g2.com/discussions/how-often-do-your-publish-surveys-in-your-apps) - 1 comment, 1 upvote - [Building a startup?](https://www.g2.com/discussions/building-a-startup) - 1 comment, 1 upvote - [How much will it cost me to use Instabug?](https://www.g2.com/discussions/how-much-will-it-cost-me-to-use-instabug) - 1 comment, 1 upvote - [Does Instabug support live apps (app-store-safe)?](https://www.g2.com/discussions/does-instabug-support-live-apps-app-store-safe) - 1 comment, 1 upvote - [How will the SDK affect my app size?](https://www.g2.com/discussions/how-will-the-sdk-affect-my-app-size) - 1 comment, 1 upvote - [View Luciq pricing details and edition comparison](https://www.g2.com/products/luciq/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+17%3A22%3A02+-0500&secure%5Bsession_id%5D=3034e5e3-1148-43fa-a1a2-c99b590f36de&secure%5Btoken%5D=dca8eb18b33c5cd9774276c749d0fc8bd3e76702924c35059c63fe7485590249&format=llm_user) ## Luciq Features **User Behavior** - Click Tracking - Mouse Movement - Frustration Tracking **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Crash Monitoring** - Constant Monitoring - Timely Alerts - User Reports and Feedback **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Generative AI** - AI Text Generation - AI Text Summarization **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **A/B Testing ** - Error and Bug Tracking - Data Analysis - Notes **Bug Monitoring** - Analytics - Bug History - Data Retention **Crash Data** - Report Generation - Crash Solutions - Analytics **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Metrics** - Exit Tracking - Retention - Conversions **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Visitor Information** - User Identification - Search Box **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **System Management** - Security - System Monitoring **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Session Replay** - Cross-system Integration **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Dynamic Transaction Mapping - Cloud Observability ## Top Luciq Alternatives - [Sentry](https://www.g2.com/products/sentry/reviews) - 4.5/5.0 (217 reviews) - [Raygun](https://www.g2.com/products/raygun/reviews) - 4.3/5.0 (122 reviews) - [Bugsee](https://www.g2.com/products/bugsee/reviews) - 4.9/5.0 (18 reviews)