Insightech Features
What are the features of Insightech?
Platform Data
- Journey Reporting
Platform Additional Functionality
- Journey Mapping
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Technology Glossary Features
View definitions of the features and discover new technology terms.
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Metrics
Sessions - Digital Analytics | Accurately measure total web traffic and present data elegantly. | Not enough data | |
Engagement | Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. | Not enough data | |
Entry and Exit Pages | Accurately determine where most people enter your site and where they leave and present data elegantly. | Not enough data | |
Standard Event Tracking | Software automatically tracks standard user actions. | Not enough data | |
Custom Event Tracking | Able to set up custom variables to track any user activity on the site. | Not enough data | |
Retention | Accurately measure bounce rate. | Not enough data | |
Return | Track user return rates and related metrics. | Not enough data | |
Conversions | Track what proportion of users convert via a certain action. | Not enough data | |
Funnels | See how many users proceed down a certain path to conversion. | Not enough data |
Reporting
Real-Time Reporting | Obtain live data for who is currently accessing your site. | Not enough data | |
Trending | Report on how any user activity has changed over time. | Not enough data | |
Retroactive Reporting | Report on user activity in the past and set up predictive models for the future. | Not enough data | |
Segmentation | Break down a population of users by demographics, sequence actions, time, and able to build custom segments. | Not enough data | |
Mobile Reporting | See feature definition | Analytic tools are also available for mobile and tablet versions of websites. | Not enough data |
Unification Across Devices | Able to unify user data across devices, recognizing returning users. | Not enough data | |
Custom Reports and Dashboards | Allows users to easily build customized reports and dashboards. | Not enough data |
Other
User Data | Able to access user-specific data such as location, language, gender, and activity while on the site. | Not enough data | |
Site Search Reporting | Report on keywords used in internal searches. | Not enough data | |
Load Time Monitoring | Track load times on different devices and systems. | Not enough data | |
Campaign Tracking | Analyze inbound marketing traffic to identify which campaigns are working best. | Not enough data | |
E-Commerce | Track revenue and transactions. | Not enough data | |
Promotional Messages | See feature definition | Able to deploy promotional or other pop-up messages based on user actions. | Not enough data |
Administration Alerts | System can self-monitor critical metrics and alert administrators when they reach concerning levels. | Not enough data |
Administration
API / Integrations | Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. | Not enough data | |
QA Testing | Able to test that event and variable setup are reporting data accurately. | Not enough data | |
Performance and Reliability | Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond. | Not enough data | |
User, Role, and Access Management | Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | Not enough data |
User Behavior
Click Tracking | Tracks where users are clicking on a web page. | Not enough data | |
Eye Tracking | Tracks where users are hovering over on a web page. | Not enough data | |
Mouse Movement | Tracks mouse movement over a web page. | Not enough data | |
Frustration Tracking | See where users experience the most difficulty on a web page. | Not enough data |
A/B Testing
Error and Bug Tracking | Tracks sessions where users encountered errors and bugs. | Not enough data | |
Split URL Testing | Split web traffic to a page between two different URLs. | Not enough data | |
Data Analysis | Offers insights into relationships between user information and user behavior. | Not enough data | |
Notes | Leave notes on sessions and bugs. | Not enough data |
Visitor Information
User Identification | Collects user information (location, IP address, email, etc.). | Not enough data | |
Search Box | Search sessions by keywords or IP address. | Not enough data |
Analytics
Web Analytics | Track which pages prospects and customers visit and how often they come back. Capture the history in database for lead scoring and sales intelligence. | Not enough data | |
Campaign Tracking | Analyze inbound marketing traffic to identify which campaigns are working best. | Not enough data | |
Audience Insights | Helps users understand audience demographics and evaluate visitor behavior. | Not enough data | |
Reports & Dashboards | Create reports and dashboards to analyze results of campaigns. | Not enough data | |
Personalization | Streamlines personalization by integrating customer data repositories into systems that deliver content. | Not enough data |
Product Analytics
Account-Level Analytics | Ability to see analytics at the account level. | Not enough data | |
User-Level Analytics | Ability to see analytics at the user level. | Not enough data | |
Segmentation | Ability to compare usage across segments such as role, company size, etc. | Not enough data | |
Funnels | See how users move though a product via grouped page sequences | Not enough data | |
Alerts | Receive automated alerts and reports based on gains or losses in performance. | Not enough data | |
Multi-Product Analytics | View analytics for multiple products in a single dashboard, including cross-product engagement | Not enough data | |
Integrations | Breadth and functionality of integrations with third-party products. | Not enough data |
Experience
Real-Time Monitoring | Provides users with real-time information on how individuals are using accessibility accomodation tools to interact with the site or application. | Not enough data | |
Session Replay | Tracks application and infrastructure resource needs and alerts administrators or automatically scales usage to minimize waste. | Not enough data | |
Behavioral Analysis | Allow administrators to gain valuable insights related to end-user behavior. | Not enough data |
Management
Content Management | Monitors web-content ensuring all assets and resources are displayed as intended, alerting administrators as issues arise. | Not enough data |
Performance
Uptime Monitoring | Generates alerts for whenever a website or application goes down, experiences an error, makes a major change, or other events. | Not enough data | |
Performance Monitoring | Provides tools to track and measure application or website performance. | Not enough data |
Platform Basics
Dynamic Segmentation | Provides users the ability to dynamically segment their users based on varying criteria (i.e. email opens, product features, etc.). | Not enough data | |
Journey Optimization | Automates the testing and optimization of customer-facing messaging and campaigns. | Not enough data |
Platform Data
Journey Reporting | Based on 10 Insightech reviews. Ability to uncover and visualize how users move through your website, marketing campaigns, and product(s). | 95% (Based on 10 reviews) | |
Trends Reporting | Ability to measure product usage by feature, campaign performance by source, and other trending metrics. | Not enough data | |
Dashboards | Provides dashboards to combine and visualize quantitative and qualitive customer journey data. | Not enough data | |
Advanced Data Filtering | Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data. | Not enough data |
Platform Additional Functionality
Journey Mapping | Ability to create visualizations or maps of past, current, or future customer journeys based on behavioral data. This feature was mentioned in 10 Insightech reviews. | 95% (Based on 10 reviews) | |
Integrations | Integrates with additional marketing analytics and other marketing, sales, and e-commerce-related software to provide one source of truth for customer journey analytics. | Not enough data | |
Automated Alerts | Provides the ability to setup automated alerts to drive targeted actions and customer experience improvements. | Not enough data |