Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Paid
Claimed
Optimized for quick response

InRule Reviews & Product Details

Jeremiah C.
JC
Systems Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about InRule?

What I like best about InRule is it's ease of access and it's ability to scale with every growing projects. The community is a joy to be a part of and the passion that the InRule team displays is but a small glimpse into their core value. Review collected by and hosted on G2.com.

What do you dislike about InRule?

While InRule has brought a lot of positive changes to our organization there is still room to improve when it comes to official available documentation. Occasionally, there is a lack of resources available to quickly solve a challenge without needing to contact the InRule support team which can be a hurdle for new members in their journey to master InRule. Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

Our need to process medical cases and sorting them based on the yearly changing specifications. Review collected by and hosted on G2.com.

InRule Overview

What is InRule?

InRule Technology® provides explainable AI Decisioning. InRule empowers its users to delight customers and improve business outcomes​ by combining automated decisioning, explainable machine learning and process automation – without code.

InRule Details
Product Website
Discussions
InRule Community
Languages Supported
English
Show LessShow More
Product Description

InRule’s Decision Platform, including its business rules management system (BRMS), helps IT and business users understand and automate decisions – without code. InRule has been delivering measurable results, including increased productivity, revenue and customer service, to enterprises since 2002.

How do you position yourself against your competitors?

Deliver personalized, highly complex, contextually rich experiences with InRule Technology’s suite of explainable AI and digital process automation software.

By leveraging the power of human-driven and machine-driven AI with digital process, your organization can build and deploy the most comprehensive, accurate, and transparent decision and process automation strategies.

With its ‘author first’ approach, the platform enables users to write and manage decision logic, improving accuracy and consistency of determinations and ensuring regulation complexity is consistently actionable, agile and auditable.

Our explainable machine learning technology explains the “why” behind every prediction made, reducing bias from machine learning models for more accurate and effective outcomes.

Our digital process automation (DPA) technology brings efficiency, consistency, and transparency to manual and time-consuming activities by allowing subject matter experts to create user-friendly applications to automate business processes.

Since 2002, InRule Technology® has enabled organizations to improve operational efficiency and execute billions of mission-critical decisions anywhere for maximum flexibility and scalability.


Seller Details
Company Website
Year Founded
2002
HQ Location
Chicago, IL
Twitter
@inrule
796 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
Description

InRule Technology, Inc. is a software company that specializes in business logic automation and decision management solutions. Their flagship product, InRule, enables organizations to define, manage, and execute complex business rules and decisions without extensive coding. By providing a user-friendly interface, InRule empowers both business users and developers to collaborate effectively, enhancing operational efficiency and agility. The company serves various industries, including financial services, insurance, and healthcare, helping them streamline processes and improve decision-making. For more information, visit their website at https://www.inrule.com.


PF
Overview Provided by:

Recent InRule Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent business rules engine for integration"
Ability to integrate with external apps, including bpm tooling, snowflake, sales force. Ease of irAuthor creation and maintenance of business rules...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
3.5 out of 5
"InRule brings efficiency"
InRule has been very easy to digest and learn as a new user. I have created new rules for my position very quickly, and find it easier to explain t...
Jeremiah C.
JC
Jeremiah C.Mid-Market (51-1000 emp.)
4.5 out of 5
"Amazing tool to get the job done"
What I like best about InRule is it's ease of access and it's ability to scale with every growing projects. The community is a joy to be a part of ...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

InRule Media

InRule Demo - We speak your language
​InRule’s unique vocabulary feature allows users to create business-specific, plain language phrases to represent expressions, custom functions, complex mathematical equations or even machine learning models, all of which can then be used in any of the ways rules can be authored in our platform. ...
InRule Demo - Navigate a user interface designed for all authors
Automated logic based on regulations or policies can sometimes require hundreds or thousands of rules to handle all possible situations. Every feature of Author Studio is designed to make navigating this complexity effortless for subject matter experts.
InRule Demo - Deliver data-driven insight and real-time agility with InRule Metrics
Address regulatory requirements and demonstrate how your automated business rules are being applied - without sifting through code. Design decision automation that adapts; when specific KPIs are reached, your rule application can take a different logic path, trigger alerts, stop execution or send...
InRule Demo - Decision Model and Notation Modeler
Standardize your decision modeling to increase clarity and deliver value faster. Decision Model and Notation (DMN) gives decision models a uniform structure. And InRule’s DMN Modeler for irAuthor enables users to create, edit, import and export decision requirement diagrams, with added ease-of-us...
InRule Demo -  Automate workflows of any complexity
Stop using manual workarounds to connect systems, people, and processes. Our human-friendly, plain language UI enables non-technical team members to create automated process applications in minutes.
InRule Demo - More than artificial intelligence. Actionable insights.
Unlike traditional ML platforms which only deliver a prediction and confidence score, our predictions with the why® make it easy for analytics and business teams to apply machine learning quickly and effectively with an easy-to-use workbench and explainable outputs – all without code, and with de...
Play InRule Video
InRule Author Studio
Play InRule Video
InRule Author Studio
InRule Process Automation
Play InRule Video
InRule Process Automation
InRule Generative AI
Play InRule Video
InRule Generative AI

Official Downloads

Answer a few questions to help the InRule community
Have you used InRule before?
Yes

68 out of 69 Total Reviews for InRule

4.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
68 out of 69 Total Reviews for InRule
4.4 out of 5
68 out of 69 Total Reviews for InRule
4.4 out of 5

InRule Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for InRuleQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about InRule?

InRule has been very easy to digest and learn as a new user. I have created new rules for my position very quickly, and find it easier to explain the logic and syntax of the rules to others who do not work in InRule. Review collected by and hosted on G2.com.

What do you dislike about InRule?

Sometimes it is a little confusing to navigate around all the menus and find the tool I need. There is also a lack of documentation especially when new users are initially learning the tool, but I have figured it out through others and exploring myself. Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

The previous way of documenting and storing rules was very inefficient. After integrating InRule into our system we have been able to more effectively create, modify, and run these rules that we need. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about InRule?

Ability to integrate with external apps, including bpm tooling, snowflake, sales force. Ease of irAuthor creation and maintenance of business rules. Vendor support is always available as well. Review collected by and hosted on G2.com.

What do you dislike about InRule?

As a business workflow administrator of inRule, there are no downsides in my opinion at this time. Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

Integration with bpm tooling to provide functionality for complex business rules. Review collected by and hosted on G2.com.

Sushmita B.
SB
Salesforce Developer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about InRule?

InRule operates within functionalities that our organization previously considered unworkable. My focus was on the areas of Quote, Quote Line, Account, and Subscriptions. The system retrieves all interconnected records, applies filters and conditions, and then presents the results. Review collected by and hosted on G2.com.

What do you dislike about InRule?

During my experience with InRule, I encountered a cycle time error. This type of error can stem from various reasons. However, to provide a precise understanding of the issue, it would be beneficial to display a specific error message that corresponds directly to the particular problem at hand. Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

InRule successfully resolved our challenge related to QuoteLine/Product configuration. It played a crucial role in limiting users from adding specific quantities or combinations of products to a quote. This was achieved by conducting comprehensive checks across our entire customer base. Review collected by and hosted on G2.com.

Verified User in Financial Services
CF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about InRule?

The flexibility and not restrictive on how it is leveraged. Did not feel like we were limited to the specific project or body of work that we had purchased it for. Review collected by and hosted on G2.com.

What do you dislike about InRule?

The reporting abilities were much more restrive and not very useful compared to what we were told. Enhancing the reporting or making it well known that a separate tool like PowerBI would be needded for any indepth reporting. Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

We wanted to leverage it for providing employee information for specific processes. The data resided on prem, which InRule would run against. We later discovered we needed to use an hosted DB for our goal. This prevented us from moving forward as it required more resources from our teams.

Also had hoped to address legacy applications that have our business rules hard coded. This would have worked well in creating the rules in InRule and providing a lean process that reduced errors and increased efficiencies. However, we need dedicated resources and had assumed the management and creation of a working solution wouldn't require this level of support. It is a great product that has almost endless possibilities but if there isn't a very specific use case and plan, it is overwhelming. This is only my opinion and I was not directly involved in the work after purchase. Review collected by and hosted on G2.com.

ZL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InRule?

You don't need to be a super developer or have programming skills to build useful useful solutions. Personally, I love InRule (Barium) and the possibilities it provides. I have worked at company with 55,000 employees where we were able to build solutions that make it easier for employees to handle complex administrative process like hiring or conference bookings, etc resulting in great time and money savings. The tool has great potential in building IT solutions, functions, connections that are missing in the existing business systems, but also creates a structured way of working that provides a basis for optimizing resources and a higher understanding of what we do and how we do it, who is responsible, what is the need and what is the result. Review collected by and hosted on G2.com.

What do you dislike about InRule?

I cant say what i dislike...I don't think I've discovered the whole potential :) but mayby some things that can benefit the customer.I would like to see even better support and flexibility in the design of process images ,forms, lists, but also solid teams that can help organizations develop when resources within organizations are lacking, instructions in other languages. Mayby possibilities to collaboration opportunities, sharing solutions that paid off, more tips, best practice. Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

We use InRule both to draw processes and develop process applications. It helps us to show what we do, how we do it but also build structured ways of working which contributes to efficiency Review collected by and hosted on G2.com.

AO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about InRule?

As a low-code tool Inrule Process automation really helps VGR to release new applications fast with help of our internal customers. The customers can also fill in the gap with an application that is build just as they want it. The process automation tool fill in the gaps that is not even possible to do with an ERP - systems since there is no ERP - system that is built for every business case. The Process engine has a really good design and is intuative and the customers always like to se their thoughts vizualised during workshops. With the list the customers can then follow the instance that is started and follow the instance through the whole process. This gives the organisation transparancy and everyone in the team can follow the instance, it is not stuck in somenones mailbox. The strength that the process automation tool has is that is easy to learn compared to many other vendors. Another strenght is the process engine that has a good user-interface and is fun to work with as a developer and is a good communcation tool with the customers. Another great thing is that they offer the process automation tool as an on-prem soloution which is vital for the context that my company works with. If we didn't have an on-prem soloution we couldnt build as many soloution with this plattform. Review collected by and hosted on G2.com.

What do you dislike about InRule?

The process automation tool has some bugs that takes a long time to resolve. It is build on an old architecture and if they just fix that old architecture (xtjs) alot of issues would be resolved since otherwise the product is very good. Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

Business cases that cant be solved with an ERP-system. The result that the customers get is transparency with instances, faster time to resolve an instance, saves money for the customers since they might not need every role that they had before, less use of internal post and papers, less stress. Review collected by and hosted on G2.com.

BC
Quality Assurance
Health, Wellness and Fitness
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about InRule?

The collaboration opportunities and the ability to share solutions are amazing. The process automation tool is perfect. It is a powerful tool with tremendous potential. Review collected by and hosted on G2.com.

What do you dislike about InRule?

Scalability limitations raise concerns as we had to move from InRule and develop our, in house business rules system. Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

InRule is handling configuration and usage. It allows the setup and modification of business rules. It has simplified the management of rules. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about InRule?

I like that the syntax is easy to understand to the business. Review collected by and hosted on G2.com.

What do you dislike about InRule?

It can be difficult writing a rule when you need to move a line item elsewhere. The syntax options do not always match up with what is needed in the logic when cutting/pasting, causing me to have to re-write logic when I need it shifted. Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

InRule is used for our omnichannel decisioning, contact frequencies, and repossession automation, and contact decisioning. Review collected by and hosted on G2.com.

DC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about InRule?

WE CAN WRITE COMPLEX VALIDATIONS WITH LESS OR NO CODING Review collected by and hosted on G2.com.

What do you dislike about InRule?

RUN AS SERVICE. STILL LEARNING. I NEED MORE EXPOSURE TO THIS TOOL Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

TO MINIMIZE AND LESS MAINTENANCE OF RULES ENGINE THAT WE CURRENTLY HAVE WHICH WAS DEVELOPED IN HOUSE. Review collected by and hosted on G2.com.

KP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about InRule?

Inrule has lowered the time of, and the complexity of adding new ruleapps greatly. It integrates seamlessly into our environment Review collected by and hosted on G2.com.

What do you dislike about InRule?

We need to do additional work to massage data, it would be great if inrule handled that better Review collected by and hosted on G2.com.

What problems is InRule solving and how is that benefiting you?

The benefit for us is to lighten the load on our development team Review collected by and hosted on G2.com.