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Ingrid Reviews & Product Details

PL
Operations and Logistics
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Ingrid?

Works well together. Simple to set up new transportation alternatives. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

Ingrid sometimes uses long time to facilitate the integration to the transporter/payment provider. Review collected by and hosted on G2.com.

What problems is Ingrid solving and how is that benefiting you?

Nice check-out widget Review collected by and hosted on G2.com.

Ingrid Overview

What is Ingrid?

Ingrid was founded with a mission to create delivery experiences that fit people's lives by letting e-commerce businesses deliver sustainable growth and giving shoppers the power to personalize delivery and returns. The result is a better overall customer experience and greater efficiency for both the retailer and the delivery carrier.

Ingrid Details
Discussions
Ingrid Community
Languages Supported
Belarusian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Icelandic, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Macedonian, Dutch, Norwegian, Polish, Portuguese, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified)
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Product Description

Ingrid Delivery Platform connects merchants, carriers, and consumers to create a better shopping experience for everyone.


Seller Details
Seller
Ingrid
HQ Location
Stockholm, SE
LinkedIn® Page
www.linkedin.com
140 employees on LinkedIn®

Jennifer R.
JR
Overview Provided by:

Recent Ingrid Reviews

NT
Niklas T.Mid-Market (51-1000 emp.)
4.5 out of 5
"Flexibel platform"
The ease of adding carriers and carrier options. Competent and flexibel platform.
CA
Christoffer A.Enterprise (> 1000 emp.)
4.0 out of 5
"Company that excells in customer insight"
Check-out experience, modular, UX friendly and roadmap to develope the experience. Good A/B test module and metrics to evaluate.
Lucas L.
LL
Lucas L.Small-Business (50 or fewer emp.)
5.0 out of 5
"Ingrid"
It's easy to work with and it's easy to set up. Everything has always worked super smooth.
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Ingrid Media

Ingrid Demo - Ingrid Delivery Checkout
Provide customers with the optimal delivery options based on their location, order characteristics, order value, and delivery preferences.
Ingrid Demo - Ingrid Delivery Platform Transparent Tracking
Provide transparent delivery information and tracking for a positive shopping experience from checkout to delivery.
Ingrid Demo - Ingrid Delivery Platform Checkout and Tracking
Own the customer journey communication and keep your brand top of mind while providing a best-in-class experience.
Ingrid Demo - Ingrid A/B Delivery Optimization
Ingrid's built-in A/B testing helps merchants optimize the delivery checkout experience for customers while maximizing conversion and delivery revenue.
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Have you used Ingrid before?
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3 out of 4 Total Reviews for Ingrid

4.2 out of 5
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3 out of 4 Total Reviews for Ingrid
4.2 out of 5
3 out of 4 Total Reviews for Ingrid
4.2 out of 5

Ingrid Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
NT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Ingrid?

The ease of adding carriers and carrier options. Competent and flexibel platform. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

Lack features for automatic dynamic labels based on carrier information (eg. fossil free) Review collected by and hosted on G2.com.

What problems is Ingrid solving and how is that benefiting you?

- Providing, to the customer, more exact delivery information in the checkout. So the customer gets more correct information on when to expect delivery of their order.

- The possibility to add more carriers and services. So the customer can pick a choice that suits them.

Which leads to increased conversion. Review collected by and hosted on G2.com.

CA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ingrid?

Check-out experience, modular, UX friendly and roadmap to develope the experience. Good A/B test module and metrics to evaluate. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

Configuration and integration can be comlex when you started as one of the first customers. Updating the product to be adopted to our business processes. Review collected by and hosted on G2.com.

What problems is Ingrid solving and how is that benefiting you?

Up our convertion, track our orders and keep customer up to date in last-mile delivery. Review collected by and hosted on G2.com.

Lucas L.
LL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Ingrid?

It's easy to work with and it's easy to set up.

Everything has always worked super smooth. Review collected by and hosted on G2.com.

What do you dislike about Ingrid?

For the moments there's nothing i dislike with ingrid Review collected by and hosted on G2.com.

What problems is Ingrid solving and how is that benefiting you?

Easy for the customer to use the tracking.

It get's us less tickets to our customer support.

Also gives us the option to handle mutliple delivery methods. Review collected by and hosted on G2.com.

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