A maneira como gerimos as avarias e planos de manutenção. Review collected by and hosted on G2.com.
Por vezes é lento principalmente na exportação de dados, no meu caso ao aceder aos ativos das piscinas o sistema fica muito lento, mesmo muito. Review collected by and hosted on G2.com.
28 out of 29 Total Reviews for Infraspeak
Overall Review Sentiment for Infraspeak
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In our company, we have been using Infraspeak as our maintenance management software, and we couldn’t be more satisfied with the results. Infraspeak has allowed us to have real and precise control over the expenses and work times of each of our employees. This tool not only helps us optimize our internal resources but also allows us to reflect this data in sales for our clients, thereby improving our efficiency and transparency.
The user interface is intuitive and easy to use, which facilitates adoption by our entire team. Additionally, it is very simple to implement new functionalities within the system. The tracking and reporting features have provided us with a clear and detailed view of our daily operations, enabling us to make informed and strategic decisions.
The customer service is exceptionally responsive, always willing to help and resolve any questions or issues that arise. Moreover, Infraspeak integrates seamlessly with any other software thanks to its open API, which has allowed us to connect all our tools efficiently.
We highly recommend Infraspeak to any company looking to improve its maintenance management and optimize its operational processes. It is an investment that is definitely worth it. Review collected by and hosted on G2.com.
However, for technical users, we have found that it is not as user-friendly as it should be. Some of our technicians have mentioned that certain functionalities could be more intuitive and that the learning curve is a bit steeper than expected. On a positive note, we have observed that the usability is improving significantly over time. Review collected by and hosted on G2.com.
The platform offers many variables, and it is constantly changing, adapting to needs, with contributions made by clients. The human team behind the platform is approachable, and they make your problems their own. The use for both the client and the "masters" is completely adaptable, and from the first day, it has been of great help. Communication with the client became easier, everything is recorded. Due to its ease of use for stores. The initial adaptation was super fast, and they helped us in the process, with periodic follow-ups. Daily use of it helps you improve, as there is much to explore. Review collected by and hosted on G2.com.
Initially, it wasn't a platform for my sector, but by collaborating and helping each other, we have managed to make it adapt. There is still room for improvement, there is always room for improvement, especially with everything that is changing. It lacks some languages, although solutions can be found. Review collected by and hosted on G2.com.
A user-friendly and very intuitive interface that allows centralised management of our entire maintenance, landscaping and cleaning operation, making it easier to keep track of all our work orders and asset inventory.
Automating manual processes such as generating reports, scheduling preventive maintenance and assigning tasks increases the efficiency of our services and significantly reduces human error.
The responsive technical support team has been crucial in the successful implementation of this tool within our company. Review collected by and hosted on G2.com.
The new version of the mobile tool for technicians needs to be finalised and fine-tuned as soon as possible. The previous one was less appealing and intuitive and required more clicks to complete simple tasks, forcing technicians in the field to spend too much time. Review collected by and hosted on G2.com.
Method of grouping by categories within each job, minimizing the number of "OSs" per equipment. In this way, we have a single occurrence with all the equipment of that particular category within a single "OS". Review collected by and hosted on G2.com.
I do not consider disadvantages. But there are some opportunities for improvement to be applied to the process we are implementing. Review collected by and hosted on G2.com.
Userfriendly
Fast Feedback
Good spirit between the colleagues Review collected by and hosted on G2.com.
Sometimes there is some relutancy en visiting the customer to work beside them in "situ" Review collected by and hosted on G2.com.
In reality, it is a complete tool, all the features are useful for my operation. Review collected by and hosted on G2.com.
What I didn't like was having to always register a user to be able to open a ticket, but at IFM we learned that now it will be possible to open a ticket without being registered. Review collected by and hosted on G2.com.
The ability to monitor operations 24/7, both on mobile and desktop devices, truly puts Building Operations at your fingertips. Infraspeak excels in delivering this capability. Review collected by and hosted on G2.com.
Currently, the most significant gap in my business is the lack of customization options to address the unique and specific needs of my business and the complex I serve. Review collected by and hosted on G2.com.
your creativity and management know how, is basically your borders. The platform cover it all. Review collected by and hosted on G2.com.
I believe there's a lot to improve on support area, the auto message is almost instantaneous, but the correction it self takes A LOT of time. Same opinion about feedbacks. Review collected by and hosted on G2.com.
