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Infor SyteLine / Infor CloudSuite Industrial Reviews & Product Details

Amanda V.
AV
Estimating Co
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
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What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

Everything is located in one program. I don't need to hop from one program to another Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

When the program starts running very slow. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

Everything is in one spot. Therefore time management its a great benefit Review collected by and hosted on G2.com.

Infor SyteLine / Infor CloudSuite Industrial Overview

What is Infor SyteLine / Infor CloudSuite Industrial?

Infor SyteLine, a robust ERP solution ideally suited for smaller to midmarket manufacturers, is at the core of Infor CloudSuite Industrial. Both solutions, whether deployed on premises or in the cloud, provide end to end capabilities with industry functionality built in. They streamline operations, improve productivity, and help manufacturers manage engineer to order, make to order, make to stock, and mixed mode applications with ease. From selling and sourcing to production and fulfillment, the solutions provide organizations with visibility, access to data, and tools for making well informed decisions. Infor CloudSuite Industrial is backed with more than 30 years of industry expertise. You can leverage advanced capabilities to achieve Smart Manufacturing and Industry 4.0 goals, helping you keep pace with the competition and industry trends.

Infor SyteLine / Infor CloudSuite Industrial Details
Languages Supported
Arabic, Bulgarian, Danish, German, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Polish, Spanish, Swedish, Thai, Vietnamese, Chinese (Simplified)
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Product Description

Infor SyteLine is a proven cloud ERP solution providing an SMB manufacturing software platform that is at the core of Infor CloudSuite™ Industrial: a comprehensive cloud service covering finance, finite capacity planning/scheduling, service and quality along with Infor’s leading technology platform Infor OS and best of breed analytics platform Infor Birst.

How do you position yourself against your competitors?

Infor SyteLine is an advanced, highly flexible solution that offers companies the functionality needed to remain competitive in today's highly complex, global environment. Infor CloudSuite Industrial delivers Infor's next-generation cloud subscription service and user experience. Using the power of HTML5, users can securely access data from a wide range of browsers and devices, or quickly tailor screens and develop new functionality using Infor Mongoose's extensibility features.

With Infor SyteLine/CloudSuite Industrial, you get a best-in-class enterprise resource planning solution that adapts to your business needs. We work directly with experts to write industry-specific best practices into the core solution across finance, production, service, quality and more, eliminating the need for costly customizations.


Seller Details
Seller
Infor
Year Founded
2002
HQ Location
New York
Twitter
@Infor
18,949 Twitter followers
LinkedIn® Page
www.linkedin.com
21,238 employees on LinkedIn®
Phone
800-260-2640
Description

Infor is a global company that offers robust and scalable end-to-end software solutions that are industry-specific, cloud-based, data-driven, and designed to help organizations meet present and future challenges in an era of rapidly evolving technology. Infor is dedicated to collaborative partnerships, helping forward-thinking organizations become what they need to be as emerging technology continues to drive the way success is achieved locally and around the globe.


Krista M.
KM
Overview Provided by:

Recent Infor SyteLine / Infor CloudSuite Industrial Reviews

Turan A.
TA
Turan A.Mid-Market (51-1000 emp.)
4.5 out of 5
"Changes The Usual Balance"
It is an extraordinary and different from all similar structures. Thanks to its integrated structure, it provides the ability to gather all departm...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"I like the ease of personalization & the flexibility of Software. It is easy & very user friendly."
Highlights the wholes in your data and as said earlier it is very user friendly. It is surely value for money. I also like the functionality. The c...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Works well - especially for manufacturing"
I liked Syteline for the streamlining of processes within our organization. We manufactured and distributed products and found that this software w...
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Infor SyteLine / Infor CloudSuite Industrial Media

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53 out of 54 Total Reviews for Infor SyteLine / Infor CloudSuite Industrial

3.9 out of 5
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Overall Review Sentiment for Infor SyteLine / Infor CloudSuite IndustrialQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
CP
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

Our company has been a long time user of Syteline on premise and have recently moved to the cloud. This version is super scalable and integrates with other INFOR products seamlessly. Having the cloud version provides all the benefits of SAAS services including uptime and DR beneftis. Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

We are newly transitioned to the SL10/CSI system and do not have any major concerns. There is a bit of a learning curve for users of previous versions. We have also found that there is a shortage in experts on this product for assistance in development and deployment. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

CSI has helped us eliminate several home grown systems for manufacturing and production and has centralized these processes to a single system. This allows for greater visibility and details for forecasting! Review collected by and hosted on G2.com.

Turan A.
TA
Uzman
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
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(Original )Information
What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

It is an extraordinary and different from all similar structures. Thanks to its integrated structure, it provides the ability to gather all departments under a single roof. Easy installation, minimum resource consumption, maximum efficiency and ease of use. It also has an easy-to-use interface.

Easy applicability thanks to its very flexible structure, data that is updated very quickly and simultaneously with all departments. Ease of quickly accessing all kinds of information from a single screen.

Hardware and software ease of use is at incredible levels. Compatible data management for local and geographic regions. Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

Providing more representatives as a country and region will facilitate various support and consultancy purchases. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

It has a very simple but maximum professional service network and structure for accounting, shipping, warehouse, warehouse, sales, customer relations, document management and quality departments. Review collected by and hosted on G2.com.

DS
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

SyteLine is a great system for keeping up with inventory and being able to create orders to send over to suppliers/vendors. Very user-friendly once you get to learn the system. Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

/if you are new to SytleLine and have never used a system like this before, it can be difficult starting out at first. It can be challenging to learn quickly, but if instructed properly, you will get the hang of it, and it becomes very user-friendly. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

It is solving the problem of inventory being inaccurate and P.O. creation. with Infor, for our instance, we use it to keep track of inventory levels, and we use it to create POs based on those inventory levels and usage. Infor helps with physical and systematic discrepancies and helps us to be able to correct them to prevent problems in the future. Review collected by and hosted on G2.com.

mohammed o.
MO
chief acountant
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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Verified User in Online Media
UO
Enterprise(> 1000 emp.)
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Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

Highlights the wholes in your data and as said earlier it is very user friendly. It is surely value for money. I also like the functionality. The customer support also good. Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

I feel it is not designed for High volume companies. The modification to reports are a bit tough without having an expert in the house. It requires resource and time. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

The Problem is it is not feasible for high volume companies. One of the benefits is accounting side minus stock reporting. The performance is good. we use it for all aspects from customer creation, order entry etc. but certain reports needs to be upgaded. Review collected by and hosted on G2.com.

Verified User in Automotive
CA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

The ability to customize the system is extremely powerful when running a hosted or on-prem version. Mongoose framework remains a strong structure for growth. I have been working with Syteline/CSI for 23+ years at the time of writing this. Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

The cloud version of CSI needs to be scrapped. The uplifts break more than they fixed in a practical world, admins cannot regression test everything in just 30 days.

Carrying forward old progress code for backward compatibility is crushing the system at times and there are not enough indexes placed in key areas for query.

The replication methodolgy was a failure from start to finish it did not need to be this way. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

I am a consultant and former customer. It solved my everyday factory life. The manufacutring module is one of the strongest out there. It lacks in other areas such as financial reporting, but the data is accessible and plenty of tools today can help whip up what you need quickly. Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
AC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

Configuration doability is very easy. being able to make full integration Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

The time range to accomplish it might be the team who handles it. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

it's a ticketing system that allow us to communicate and connect the company under one umbrella Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

I liked Syteline for the streamlining of processes within our organization. We manufactured and distributed products and found that this software was great for allowing us to simplify the process between order entry to when the order left the building. I like the ability to drill down further into some regions of the software to get more details. The finance areas of this software are user-friendly and easy to navigate. It's also a great-priced software for small businesses. Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

If you are looking for an ERP system for HR purposes, I can't say this is the one for you. While we didn't use it mainly for that, I dug around and found it was not very useful for any HR functions. I did not like the security portion of it - it seems users can access pretty much anything, and you can't "block" access to specific modules from certain employees, which other ERP systems can do. Review collected by and hosted on G2.com.

Recommendations to others considering Infor SyteLine / Infor CloudSuite Industrial:

Do your research beforehand to see if this software will work for your business, as I can see how this would potentially not work for specific industries. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

We were able to use some of the financial reports to nail down processes within our organization, though overall, I felt like the reporting features of this software could have been better. It was nice to know you can upload documents into the system as well - this prevented unnecessary follow-up between employees. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

I have mainly explored Supply chain Function, and it seems aligned with the standard practices.

Infor gives room for customization, which is helpful to cater to business-specific customers' requirements. Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

The partner network and support are lacking in the Asian market, due to which customers suffer delays in getting quick responses. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

All the major functional areas are covered in Infor SyteLine. Since it focuses on SMEs, the application is well-rounded. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Infor SyteLine / Infor CloudSuite Industrial?

Nothing, the vendor portal looked good initially when it was presented to us but later we realized that it is very rigid and nothing is out of the box. Review collected by and hosted on G2.com.

What do you dislike about Infor SyteLine / Infor CloudSuite Industrial?

Everything. This is not a smart or intuitive ERP. The integration across functional areas is very flimsy. Poor reporting functionality. Too many clicks to get somewhere. Poor change control. I'm still using Excel because Infor doesn't work and it's not easy to use. Review collected by and hosted on G2.com.

What problems is Infor SyteLine / Infor CloudSuite Industrial solving and how is that benefiting you?

Nothing. We have more problems now. Review collected by and hosted on G2.com.