It has a very user friendly interface. Things are easy to look at and understand. Each table / screen has a similiar function, so you're not going from page to page, trying to understand how it works. I like that you can easily pull reports to analyze data or bulk upload data using spreadsheets as well. Review collected by and hosted on G2.com.
I dislike that there are features that don't work, such as the bulk delete line items, or bulk add line items. There are options to use them, but they don't work. Same with the 'watch' feature. They would be nice to have, but they don't work. Review collected by and hosted on G2.com.
19 out of 20 Total Reviews for Infoplus WMS
Overall Review Sentiment for Infoplus WMS
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Infoplus is a user friendly system. Easy to setup and update data using simple upload spreadsheets.
It has all features one can need even if it is the first WMS System being implemented in an organisation.
Support Team are well versed and able to assist on tickets logged ontime.
This system eases and provides efficiency in all warehouse processes from receiving, putaway, bin management, picking and shipping. Order creations, fulfilment, customer creations are as simple as uploading spreadsheets. Stocktake and cycle counts are also part of the tool with easy methods to complete.
Any individual can easily use this tool in everyday warehouse processes.
Dashboards can be created as desired with simple formulas like pivots and provides insights to processes, users and other reports needed to measure efficiency.
This platform provides integration to some of the most frequently used ERP systems internationally.
I would be happy to recommend this tool to anyone looking for simple, fast WMS system! Review collected by and hosted on G2.com.
I would like Infoplus to have features to be able to do Bin Adjustments to a new bin without having to do a receiving function. Review collected by and hosted on G2.com.
As a 3PL, I find the scalability of Infoplus to be excellent. We can use it for our smallest client and our largest. The integration to Shopify and other channels is superb, but we have the option to upload orders or manually enter as needed.
The platform itself is extremely stable. We experience no downtime due to lagging.
The ASN and receiving functions are easy to use and accurate.
Reporting functions are robust, they are easy to manage and save.
Overall, once you get to know it, the system is very easy to use and produces accurate results for our wide range of clients. Review collected by and hosted on G2.com.
I personally find the trigger function a little difficult to use for the layperson. Often I have to reach out to Pro Services for a simple update or customer request.
I also feel that an online training component for new users should be added. While the knowledge desk is very responsive and helpful, it's a lot to train new employees (and customers, if they are using a portal). There is a lot to cover and sometimes you simply don't know the option exists because the knowledge base is so expansive.
I would love to see an easier 3PL billing process. Customizable so we can input contract rates for specific LOB's and click a few favourite reports to produce a billing sheet that ties in shipping, raw materials, order lines, number of line items etc. Review collected by and hosted on G2.com.
I like that it quickly and easily allows us to find where our inventory is and process it whitout having to hunt for items. It is clean and simple in its layout and support is always willing to help us when we run into problems or concerns.
The setup was a little difficult initially but that was because we came from an inventory system of excel spreadsheets. If we had used an actual system before, then it would have been a much easier transition.
Set up of new connections and shopping carts is simple and does not require a lot of information or effort to create. We are constantly bringing on new customers and this allows us to quickly integrate them into our system.
One of the features I love most is the mass distribution that allows us to run multiple, identical orders all at once which saves us time and effort in processing orders. We use this consantly when we are impacted with large quantities of orders that are the same.
We use Infoplus all day, every day for everything from product creation to fulfillment and shipping to billing reports and codes for when we do our monthly reporting and billing. Review collected by and hosted on G2.com.
Not all feautes are updated to the new mobile apps interface which requires you to occasionally switch between the interfaces. Location relocation pick work is the main use case for our company that have to use the older features for work. Review collected by and hosted on G2.com.
InfoPlus is like a giant spreadsheet that can be maniuplated in thousands of ways to provide specific reports, tables and exports that are useful for every area of warehouse management. I love being able to personalize my tables to show the information I need to use. Review collected by and hosted on G2.com.
The learning curve to understanding how to use InfoPlus is great. But once I learned my way around the opportunities seem almost endless. Some of the operations are a little clunky, like unprocessing an order when it has already been sent to the external shipping system takes very many steps, and the hold codes are not super intuitive. Review collected by and hosted on G2.com.
The intuitive nature of the system. The logic of the system makes it easy to work through issues or problems. Review collected by and hosted on G2.com.
I describe it to clients as a 10 story highrise that we are in the second floor of. It seems like there is a lot of potential capablities that arent built out that clients question about. Review collected by and hosted on G2.com.
Myself and my team members can learn to use any portion of Infoplus WMS but the quick service times when inquiries are made. This comes in handy as we are still a small company and do not have an in house tech support department. Review collected by and hosted on G2.com.
Need an easier way to pull metrics, especially in relation to labor. Review collected by and hosted on G2.com.
I love that my clients can login to see their inventory and orders. It has made my job so much easier. Review collected by and hosted on G2.com.
The shipping platform. I wish it was more user friendly and my company wouldn't need to use a third party shipping app. Review collected by and hosted on G2.com.
Identify the movement of the SKU like a ABC analysis. Review collected by and hosted on G2.com.
Nothing I dislike about the WMS, I think the network connection would be the problem if its slow. Review collected by and hosted on G2.com.
