# Kintone Reviews
**Vendor:** Kintone  
**Category:** [No-Code Development Platforms](https://www.g2.com/categories/no-code-development-platforms)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 267
## About Kintone
Kintone is a no-code business application platform designed to empower non-technical users to create robust applications, workflows, and databases tailored to their teams and organizations. By utilizing a user-friendly interface that emphasizes clicks over coding, Kintone enables individuals to develop applications that streamline business processes, enhance collaboration on projects and tasks, and facilitate the reporting of complex data with ease. This platform is particularly beneficial for business users who require immediate solutions without the need for extensive programming knowledge. Kintone offers a wide array of pre-built applications that cater to various use cases, including customer relationship management (CRM), project management, inventory management, and more. These templates allow users to hit the ground running and adapt the applications to their specific needs, significantly reducing the time and effort required to implement new systems. Kintone's target audience includes small to medium-sized businesses, project managers, team leaders, and any professional looking to optimize their workflow without relying on IT departments or external developers. The no-code approach democratizes app development, allowing users from diverse backgrounds to participate in creating solutions that address their unique challenges. This inclusivity fosters a culture of innovation within organizations, as team members can contribute ideas and improvements based on their firsthand experiences. Key features of Kintone include customizable dashboards, automated workflows, and real-time collaboration tools. Users can design dashboards that provide insights into their projects and data at a glance, while automated workflows help eliminate repetitive tasks, ensuring that team members can focus on higher-value activities. The platform also supports real-time collaboration, enabling teams to work together seamlessly, share updates, and track progress on projects without the need for constant meetings or email exchanges. Kintone stands out in the no-code platform category by offering a flexible and scalable solution that grows with organizations. Its ability to integrate with other tools and services further enhances its functionality, allowing users to create a comprehensive ecosystem that meets their evolving business needs. By providing a powerful yet accessible platform for app development, Kintone empowers users to take control of their workflows and drive efficiency within their teams.



## Kintone Pros & Cons
**What users like:**

- Users love the **ease of use** with Kintone, enabling effortless workflow creation without needing technical expertise. (30 reviews)
- Users rave about Kintone's **exceptional customer support** , highlighting their quick responses and effective follow-up for resolutions. (27 reviews)
- Users value Kintone's **customization and flexibility** , enabling seamless workflows and efficient approval processes across teams. (21 reviews)
- Users value the **high degree of customization** in Kintone, allowing for tailored workflows that fit specific business needs. (16 reviews)
- Users value the **flexible customization options** of Kintone, enabling them to create tailored project trackers effortlessly. (15 reviews)
- Customizability (13 reviews)
- Flexibility (13 reviews)
- Helpful (13 reviews)
- Easy Setup (12 reviews)
- Easy Customization (10 reviews)

**What users dislike:**

- Users find **missing features** in Kintone, wishing for added functionalities like advanced charts and basic accounting tools. (12 reviews)
- Users find Kintone's **poor interface design** unappealing and challenging, hindering usability and aesthetic appeal. (7 reviews)
- Users express frustration with **limited customization** options in Kintone, hindering integration and data management capabilities. (6 reviews)
- Users find Kintone's **limited features** hinder usability and flexibility, particularly in integrations and advanced automation. (6 reviews)
- Users find Kintone's **poor usability** limits effectiveness due to an outdated interface and lack of intuitive features. (6 reviews)
- Users note a steep **learning curve** for Kintone, particularly for those new to no-code platforms. (5 reviews)
- Challenges in Usage (4 reviews)
- Data Export (4 reviews)
- Not Intuitive (4 reviews)
- Not User-Friendly (4 reviews)

## Kintone Reviews
  ### 1. Exceptionally User-Friendly and Effortless to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robby R. | Design Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Kintone?**

Kintone is incredibly easy to use and has a very user-friendly interface. Managing tasks is simple and straightforward, which I really appreciate. I truly love using it.

**What do you dislike about Kintone?**

It's not that I dislike it, but it would be much better if I could export data along with images, or exactly as it appears in Kintone. Some people or clients still require submissions in Excel or PDF format, so having this feature would be really helpful.

**What problems is Kintone solving and how is that benefiting you?**

Sometimes, it can be difficult to keep track of which files have been updated. In the past, we worked exclusively with Excel files, and my colleagues would often ask which version was the most current. Now, with Kintone, whenever someone asks about updates, I simply tell them to check Kintone.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Robby,


Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

We'll relay your suggestions on exporting to the appropriate teams. Meanwhile, feel free to subscribe to the Product Update news to stay tuned for exciting updates:
https://blog.kintone.com/company-news/tag/product-updates

As always, feel free to reach out to support@kintone.com if you need any help.

Sincerely,
Kintone team



  ### 2. Highly Customizable and User-Friendly Data Management for Unique Workflows

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about Kintone?**

The customization available to meet our unique needs for data housing and management was a major plus. Being able to build fields and organize information around our specific workflows was extremely appealing, especially compared to other similar products with fixed functions or having to pay over $15K to get something closer to custom. For an organization with team members who are less data-oriented, this also made it very user-friendly, without the clutter or unnecessary fields.

**What do you dislike about Kintone?**

We ended up needing a fair number of plug-ins and additional customization to get our data to communicate with other components. It would be helpful if we could do more out of the box, with less customization, especially when it comes to analyzing the data rather than just housing it.

**What problems is Kintone solving and how is that benefiting you?**

It’s helping us address a major issue we had with organizing our data and tracking it over time. Before this, we were relying on separate spreadsheets and other old-school ways of storing information. Everything was kept by program instead of in one central place, which made it harder to view, understand, and use the information consistently across the organization. Now we have a central (and secure) place to store, view, and understand data dynamically without hours of manual labor pulling figures from different places.

  ### 3. Streamlined Approvals and Outstanding Support with Kintone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2025

**What do you like best about Kintone?**

After merging two companies across three locations, we relied heavily on emails and PDFs for communication and approvals, which resulted in inconsistent processes. Kintone helped us standardize approval workflows by routing requests to the appropriate authorized personnel and making approvals simple and efficient.

We no longer need to manage documents across multiple folders or locations, as everything is centralized. Kintone’s no-code flexibility allows us to easily create and customize forms and workflows to fit our business needs.

Kintone also offers some of the best customer service in the industry. Their support team communicates clearly, responds quickly, and actively follows up after providing guidance to ensure issues are fully resolved. They have proven to be very reliable partners.

If your organization wants to strengthen internal processes and reduce reliance on email-based approvals, Kintone is a strong solution.

**What do you dislike about Kintone?**

Kintone is actively developing new plug-ins and features to enhance productivity, and they regularly share training videos and courses. However, it would be helpful to also receive clearer and more proactive notifications about newly released features or plug-ins.

If new functionality is introduced and aligns with our business needs, we would be very interested in trying it. More visibility and promotion around new features and plug-ins would make it easier for users to fully leverage Kintone’s evolving capabilities.

**What problems is Kintone solving and how is that benefiting you?**

Kintone helps us standardize forms and workflows for obtaining pre-approvals and submitting actual expense requests across multiple business areas. This has improved consistency, visibility, and control in our internal processes.

As a result, we are now expanding Kintone’s use to additional areas such as CRM, claim management, and new customer onboarding. The platform allows us to scale and extend standardized workflows as our business needs grow.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

We are always working to improve our products and services, so we appreciate your suggestions on promoting new features and plugins. 
You can also subscribe to our monthly Product Updates blog to receive emails with the latest product-related information.
https://blog.kintone.com/company-news/tag/product-updates

As always, feel free to reach out to support@kintone.com if you need any help.


Sincerely,
Kintone team

  ### 4. Streamlined Processes with Exceptional Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer L.

**Reviewed Date:** December 18, 2025

**What do you like best about Kintone?**

I really appreciate that the support has been great with Kintone. The developers use the product themselves, and they have managed to keep the development process really simple and budget-friendly. The initial setup has been pretty straightforward, and even though we are still in the development phase with some pieces still being built, it's understandable given our in-depth requirements for the apps we need to build. Kintone has made unifying our processes and procedures easier and keeps our reporting simple. It's definitely making things more organized for us. Plus, transitioning from another product has been notably smoother; it only took us about four to six months with Kintone compared to the two years it took with Zoho.

**What do you dislike about Kintone?**

There are very small details when it comes to the functionality that aren't significant to the system we use. Improvements could be made, like being able to type into drop-downs to find what we want, but it's a minor detail that doesn't impact the big picture.

**What problems is Kintone solving and how is that benefiting you?**

We use Kintone to unify our processes and procedures, organizing sales data and event performance data from different sources, keeping our reporting simple.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Jennifer,
Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Kintone team

  ### 5. Robust, User-Friendly Database Solution with Stellar Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike S.

**Reviewed Date:** December 18, 2025

**What do you like best about Kintone?**

I really appreciate how Kintone provides us with a robust database that we can configure and change as we have more needs. It's exactly what we needed, and the price point is much more reasonable compared to hiring a programmer part-time. Once again, I must highlight the outstanding customer service, beginning from the sales team to initial calls and onboarding, through to the ongoing customer service and support over the years. It's some of the best service we've received.

**What do you dislike about Kintone?**

Honestly, it's very user friendly. Anything I would come up with would be nitpicking, and I don't even use it. I'm more of on the programming web development side, so we got this for our staff. Our everyday staff use it with little input from IT support, we don't ever get any IT tickets about it. So it just works. I don't know if you can improve it. Unless you can find a way to send free tacos to me every Monday.

**What problems is Kintone solving and how is that benefiting you?**

Kintone solves the expensive issue of hiring programmers by allowing us to create a database without programming skills. It's easy for everyday users to learn and make necessary modifications, saving us time and money with outstanding tech support.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Mike,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
We'll surely share your feedback, including free Taco Mondays ;)
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Kintone team

  ### 6. Customizable Yet Labor Intensive

**Rating:** 2.5/5.0 stars

**Reviewed by:** Joshua J.

**Reviewed Date:** December 15, 2025

**What do you like best about Kintone?**

I like that Kintone is customizable, allowing us to mold it to our uses even if I wasn't initially sure what kind of system it was. The customer service has been good, especially during our transition of leadership. Our reps Sharon and Tim have been patient and understanding.

**What do you dislike about Kintone?**

I find the training and usage of Kintone challenging. Since I wasn't familiar with it, it seems like we would need a full-time employee or have to utilize hourly rates to use it effectively. The initial setup wasn't easy, and we might have been overwhelmed by trying to do a lot. I also wish there was an easier way to transfer data from Formsite to Kintone, as currently, we have to do it manually. It seems like what we were sold on how much it could do didn't match the reality of how labor-intensive it is.

**What problems is Kintone solving and how is that benefiting you?**

I use Kintone for storing membership data.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Joshua,

Thank you for your feedback, and we are glad our support was helpful! We're sorry to hear that the training and setup were challenging. Please reach out to support@kintone.com, and we'd be happy to help resolve this for you.

Sincerely,
Kintone team

  ### 7. Exporting Reports Is Handy

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Kintone?**

I like being able to export reports from Kintone. It makes easy for mailing, verifying information and creating labels.
I also like that Andrew, has been available to help, and is willing to meet us for a video conference to clear up email misunderstandings.

**What do you dislike about Kintone?**

I dislike that the applications are not always connected to other applications, so we end up inputting the data twice. We have tried to work around some features, and with practice it has become easier to use. However, we are not yet fully integrated onto Kintone.

**What problems is Kintone solving and how is that benefiting you?**

Transitioning from our Excel database to Kintone has been challenging for us, especially following a recent merger. We are still in the process of verifying that all our data is accurate in Kintone before we can depend on it completely. Despite these hurdles, Kintone has proven helpful for managing our waitlist and keeping track of our Tutors. Having these two lists organized has made our daily tasks more manageable.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations for managing waitlists and tutors. As you transition through the merger, feel free to reach out to support@kintone.com if you need any help.

Sincerely,
Kintone team

  ### 8. Efficient Workflow Management with User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan P.

**Reviewed Date:** December 11, 2025

**What do you like best about Kintone?**

I like that Kintone is easy to use, easy to build, and easy to code in. It makes it a more efficient way to create ideas for our teams. The initial setup was very easy and didn't take long, and with the assistance of support from Kintone, it went very quickly. I definitely recommend it to my colleagues and people who don't have a huge coding background but still need to build forms with workflows. It's very easy to use.

**What do you dislike about Kintone?**

I think it would be nice to incorporate some more AI. The layout of the forms could be more modernized. Everything's kinda bulky right now. It'd be nice to allow us to customize more. I know we can use JavaScript and HTML to do that, but it'd be nice for those users that don't know how to use that and still create a decent looking, more modern form.

**What problems is Kintone solving and how is that benefiting you?**

Kintone allows us to control approvals on critical systems, facilitates clear communication about requests, and improves efficiency in creating team ideas.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Dan,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. Your suggestions regarding AI, forms and customization will be relayed to the right team for future improvements. Stay tuned!


As always, please reach out to support@kintone.com if you need any help.


Sincerely,

Kintone team

  ### 9. Does everything we need without the need for a developer. Still as effective as ever!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler B. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about Kintone?**

Love how easy it is to use and create workflows to manage our business, even without a dedicated developer. I am shocked at how flexible it is and how much we have been able to automate and integrate with other systems we use. Support is great, cost is incredibly low, and the options are endless. We won't be switching anytime soon. 

**What do you dislike about Kintone?**

Not really any thing that we would suggest or point to. We love Kintone and continue to find new uses and applications for it within our business and managing our processes. Seriously, we have 0 complaints or issues with Kintone. 

**What problems is Kintone solving and how is that benefiting you?**

We have a multi step process that involves different departments and separate workflows that are managed in separate Kintone applications that link together and share information between them. It allows us to seamlessly work on order processing on 2 different levels at the same time to properly manage purchase orders and delivery of those items. We also have a customized set of documents that we need signed by our customers and all of that is automatically generated and sent out at the push of a button in Kintone because of integrations with other service providers. And all of this can be managed and run by the individual person assigned to each part of the process, which keeps everyone on track and aware of the work that is in their queue.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Tyler,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Vik - Kintone team

  ### 10. Amazing experience with Kintone and Kintone Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about Kintone?**

I really value having all our data consolidated in one place, as it has made it much easier for us to streamline our processes. I also greatly appreciate the support we receive from Tim—his assistance has been truly invaluable in helping us understand how to make the most of Kintone.

**What do you dislike about Kintone?**

We use Chobiit with our team and wish that Kintone was more accessible for the large amount of users we have as an organization. Linking from Kintone to Chobiit can sometimes be cumbersome.

**What problems is Kintone solving and how is that benefiting you?**

Kintone helps us to remove the need for many different spreadsheets that was causing us to lose a lot of our data or have different numbers in different places. It also allows us to very quickly see analytics at the push of a button, which has been helpful for our team both for reporting data and in staff supervision.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. And we will also relay your suggestion regarding Kintone's accessibility for more users as well as special kudos to Tim!

As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Kintone team

  ### 11. Great Training and Support, but Platform Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Julie M. | Strategic Partnership Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Kintone?**

The training resources and customer service

**What do you dislike about Kintone?**

The platform is not very user-friendly, as there are numerous steps involved in creating forms and reports. Additionally, its design is not particularly appealing. If you are not comfortable with technology, this software may not be the best choice for you.

**What problems is Kintone solving and how is that benefiting you?**

Currently, Kintone is not addressing any of my problems. When we initially started using Kintone, I frequently called for assistance and found the support to be excellent. However, my main concerns lie with the way the system itself is designed to function.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Julie,

Thank you for your feedback, and we are glad our support was helpful! We're sorry to hear that the system and the design are challenging, and we can understand that this can be frustrating. Please contact support@kintone.com, and we'd be happy to review tips and tricks to help you overcome these challenges.


Sincerely,

Kintone team

  ### 12. Flexible, User-Friendly Solution Transformed Our Database Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe D.

**Reviewed Date:** December 15, 2025

**What do you like best about Kintone?**

I use Kintone for managing equipment notes, and it works very well for this purpose. I find the product to be very flexible and easy to work with. It's easy to modify and has filters in reports that make it simple to keep track of who is entering data and who isn't. The setup experience was really good, with helpful support from Kintone, and I've been able to make minor modifications easily. Overall, it's just a pleasure to work with.

**What do you dislike about Kintone?**

No dislikes, this product works great.

**What problems is Kintone solving and how is that benefiting you?**

Kintone addressed our long-standing service database issues, offering a more user-friendly and flexible solution than past systems. It replaced our Microsoft Excel setup with an easy-to-share database for multiple users, significantly improving our experience.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Joe,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Kintone team

  ### 13. Creating applications has never been so easy and powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** JHONATAN S. | Arquitecto de solucion, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Kintone?**

I highlight the ease with which applications can be created, but I am also impressed by the great potential it offers.

**What do you dislike about Kintone?**

It does not have natively integrated public forms that can be used by external users.

**What problems is Kintone solving and how is that benefiting you?**

Facilitate the centralization of different databases and provide the end user with a simpler and more intuitive interface.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Jhonathan,


Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.


Sincerely,
Kintone team

  ### 14. Easy and fast app generation with templates and AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** YENY CAROLINA C. | Workplace Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Kintone?**

Its ease in generating applications with templates, from scratch and now with AI

**What do you dislike about Kintone?**

The total initial storage space sometimes requires more space

**What problems is Kintone solving and how is that benefiting you?**

The excessive use of spreadsheets to share information, especially when users need to update data in real-time and automate review processes, can be problematic.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Yeny,


Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.


Sincerely,
Kintone team

  ### 15. Highly configurable and easy to use product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2023

**What do you like best about Kintone?**

We’ve been having great success with Kintone. Recently we added in some integrations that are working great. 

**What do you dislike about Kintone?**

No- they are great and super easy to work with. 

**What problems is Kintone solving and how is that benefiting you?**

We use this to log and manage issues our Quality Group identifies.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for your positive feedback! We're happy to hear that Kintone's customization capabilities are working well for your business. 

Please reach out to support@kintone.com if you have any questions. Our support team is glad to help you.

Sincerely,
Kintone Team

  ### 16. User-Friendly Interface and Powerful AI App Building

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edenilson L. | Ingeniero de Sistemas, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Kintone?**

User Friendly interface, AI Build Apps, Quickly to understand

**What do you dislike about Kintone?**

Add Automatic translation for custom fields

**What problems is Kintone solving and how is that benefiting you?**

Kintone solves essential infrastructure and process automation needs, providing a unique SaaS platform with all the necessary IT resources to accelerate business.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Edenilson,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. Your suggestion regarding automatic custom fields will be relayed to the right teams for future improvements. Please make sure to subscribe to our product updates blog to receive the latest updates.
https://blog.kintone.com/company-news/tag/product-updates



As always, please reach out to support@kintone.com if you need any help.


Sincerely,

Kintone team

  ### 17. Simplified our "old way" of doing things

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam C. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Kintone?**

When I started working here, the company had been using an excel sheet to do their daily and weekly reports. Often, someone would accidently save over the master, delete or change formulas, or save their version in different locations. This made things very difficult. It didn't take me very long to convert this into Kintone and centralize all of our reports into one location. We now use Kintone for many of our tracking processes every day, and it makes keeping track of everything so easy. When I do quarterly reports, exporting the right data is a snap. What's more, any time that I have a question or need help finding a solution, customer support is there for me. They make it too easy.

**What do you dislike about Kintone?**

I honestly haven't found any downside yet!

**What problems is Kintone solving and how is that benefiting you?**

Keeping everything safe and stored centrally. Don't have the chance for random employees accidently deleting formulas or data.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Adam,


Thank you for your awesome review! We're excited that Kintone helps you centralize and secure your data and operations.


In addition, it's great that you found our support team helpful.


You can contact us anytime at support@kintone.com if you need further assistance.

Best,
Kintone Team

  ### 18. Kintone Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Drew Elisabeth A. | Event Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2025

**What do you like best about Kintone?**

Kintone has been an excellent platform for our team’s transition. We appreciate the well-structured organization of the apps, the flexibility of customization within each one, and, most importantly, the outstanding customer service we’ve received throughout the setup process. The support team has made our onboarding experience seamless, reinforcing our confidence in the platform.

**What do you dislike about Kintone?**

After using Kintone for a couple of months, we have yet to find anything we don’t love about it. If anything, our only regret is not discovering it sooner!

**What problems is Kintone solving and how is that benefiting you?**

Kintone is transforming the way we manage our data by providing a centralized database—something we previously lacked. With several hundred faculty members and nearly a thousand courses taught in our program over the past 70 years, this platform is streamlining information, allowing us to easily connect faculty to the courses they've taught and track how multiple instructors have taught a course over time. Additionally, we’re using Kintone to organize program enrollment and monitor registrations on a week-by-week basis. The ability to compare trends from previous years and visualize data through graphs has been invaluable. This system has significantly simplified looking up past courses, assigning new course numbers, and overall program management for our team.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Drew Elisabeth A.,


Thank you for your awesome review! We're excited to hear that Kintone helps you centralize your data, customize, and manage multiple operations.


In addition, it's great that you found our support team helpful during the pre- & post-purchase process.


You can reach out to us anytime at support@kintone.com

  ### 19. Exceptional Customer Service and Expertise

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 10, 2025

**What do you like best about Kintone?**

We received outstanding customer service from our consultant, who was both knowledgeable and generous.

**What do you dislike about Kintone?**

We have very specialized services so we sometimes have to innovate to meet our unique needs.

**What problems is Kintone solving and how is that benefiting you?**

Kintone provides a user-friendly system that our team utilizes to enter their activities and outputs. The data is agrgegated in various ways for program evaluation and reporting.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,
Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.


Sincerely,
Kintone team

  ### 20. Effortless Automation for Project Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Calvin B.

**Reviewed Date:** December 18, 2025

**What do you like best about Kintone?**

I like the ease of use of Kintone and find the user interface particularly appealing. The ability to automate the project management process is really helpful, and the initial setup was very simple.

**What do you dislike about Kintone?**

nothing comes to mind

**What problems is Kintone solving and how is that benefiting you?**

I use Kintone to manage projects by automating the project management process.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Calvin,
Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Kintone team

  ### 21. Affordable, Easy to Use, and Outstanding Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Kintone?**

Ease of use, affordability and excellent support with set up.

**What do you dislike about Kintone?**

I have liked everything about Kintone.  There is nothing that I dislike.

**What problems is Kintone solving and how is that benefiting you?**

It eliminates us using multiple spreadsheets with overlapping and duplicate information.  It enabled us to be able to combine multiple spreadsheets into one very manageable data base.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.


As always, please reach out to support@kintone.com if you need any help.


Sincerely,

Kintone team

  ### 22. Kintone is a life saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amanda S. | Director of Mission Support, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2025

**What do you like best about Kintone?**

Kintone has been a breathe of fresh air compared to the numerous platforms our company was using.The sales team and tech support are top notch (thanks Chase, Elias & Mayoo)! It took us a while to make a final decision on purchase, and they were patient and helpful through the entire experience.Not only is Kintone an excellent platform, the employees behind it make the service worth every penny spent and more!

**What do you dislike about Kintone?**

Nothing to dislike so far! Everything I've done in Kintone has been wonderfully easy.

**What problems is Kintone solving and how is that benefiting you?**

The use of 5 different platforms, saving us lots of time and loss of information.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Amanda,


Thank you for your awesome review! We're excited to hear that Kintone helps you centralize your data and manage multiple operations.


In addition, it's great that you found our support team helpful during the pre- & post-purchase process.


You can reach out to us anytime at support@kintone.com

  ### 23. Effortless Data Management Made Simple with Kintone

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about Kintone?**

I like how easy it is to use Kintone and manage data.

**What do you dislike about Kintone?**

I don't really dislike anything about Kintone.

**What problems is Kintone solving and how is that benefiting you?**

Kintone makes it easy to manage our faculty and attendee database for a large conference.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Jennifer,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.


As always, please reach out to support@kintone.com if you need any help.


Sincerely,

Kintone team

  ### 24. Kintone has saved the day for our company

**Rating:** 5.0/5.0 stars

**Reviewed by:** David A. | Vice President of Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 04, 2025

**What do you like best about Kintone?**

We needed to move our forecasting and pricing system out of excel into a database format.  I love that we have all the functionality of excel with all the permissions and flexibility of a database.  We were able to implement a fully functioning system in a fraction of the time and still have all the flexibility that we loved from excel.  The migration went very well, and setup was a breeze.  I have told several industry friends that they should look into Kintone. We use it everyday with our entire team and we integrate it into our domo system for reporting.

**What do you dislike about Kintone?**

Nothing, it has met our needs completely.

**What problems is Kintone solving and how is that benefiting you?**

We use it to manage version control on our pricing system as well as input all of our forecasting into the Kintone system by account and by item.

**Official Response from Ruthvik Mugala (Vik):**

> Hello David,


Thank you for your awesome review! We're excited that Kintone helps you centralize your forecasting and pricing operations.


In addition, it's great that you could easily migrate and set up with the help of our support team.


You can contact us anytime at support@kintone.com if you need further assistance.

Best,
Kintone Team

  ### 25. Kintone is a Solution!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay M. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2021

**What do you like best about Kintone?**

I like that it is a Zapier friendly and a user friendly database that I can tailor to the specific needs of an individual organization I serve. The fact that you can administer users for different access levels is great for working with groups and agencies outside of your organization. It is a great collaboration tool! 

Kintone is incredibly flexible and useful. As a small / nonprofit business consultant, I always recommend Kintone for accomplishing specific tasks for the organization. Kintone allows me to create effective and efficient means of collecting and reporting data based on what the organization needs and not what some other software provider would say that they need.

Customer service is phenomenal. I have not had better service with any other type of software vendor than what I receive from Kintone.

**What do you dislike about Kintone?**

Kintone does have chart features, but I wish they were more forward facing. As it is, I typically export the .csv data and then create my own chart. Having additional parameters would be a great enhancement, but may not be worth the additional development cost.

**What problems is Kintone solving and how is that benefiting you?**

Kintone allows me to collect data from multiple agencies oiutsoide and partners to coallate data into reportable datasets.

**Official Response from Joe Beeso:**

> Hello Jay,

Thank you for your awesome review! We're excited to hear that Kintone helps to access your data & manage multiple operations.

In addition, it's great that you've been able to connect other pieces and services through Zapier. Integrations are perfect for helping monitor third-party services right in Kintone.

Please let us know if we can be of further assistance.

Sincerely,
Joe Beeso
Customer Success

  ### 26. Kintone Database Operations and Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kyle B. | Senior Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2024

**What do you like best about Kintone?**

Using Kintone has been extremely helpful for my database work. It has allowed me to organize my data in a digestible format and manage updates seamlessly. Extracting data is smooth and easily pairs with my applications. Kintone customer support has been extremely diligent in their response to my queries. I find Kintone to be very helpful in a number of use cases. Implementation of this platform was excellent.

**What do you dislike about Kintone?**

So far, I have not encountered any issues that have encumbered my work. Kintone continues to update their platform allowing for easier navigation. Communication with Kintone customer support has been attentive.

**What problems is Kintone solving and how is that benefiting you?**

Kintone allows we to organize all of my data into a concise and digestible format. Making updates to this data is very manageable. I am able to easily extract this data which allows me to seamlessly share this with clients and coworkers. Kintone has saved me time in this regard which allows me to focus on other work. Kintone has expedited my day to day work.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Kyle,


Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always please reach out to support@kintone.com should you need any help.


Sincerely,

Vik - Kintone team

  ### 27. Modular, easy to modify and use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stephen R. | Project Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about Kintone?**

My company uses Kintone to store our vendor and individual site information. What I like is how easy it is to modify and use. It also syncs data with our ticketing software relatively painlessly.

**What do you dislike about Kintone?**

The main upside to Kintone is also the main downside, I.E. It's cloud based. I wish there were a desktop version that still connected to the cloud database, but didn't require a browser. What I find myself doing, is using a separate, dedicated web browser to access Kintone, and a different browser for our ticketing system. This is to prevent accidently closing the wrong window when I'm working a lot of concurrent tickets.

**What problems is Kintone solving and how is that benefiting you?**

We use Kintone to organize vendor agreements and sites we support. The ease with which it allows us to add information, view pictures of installs, data on each site's vendor agreements, and cross reference site details is miles better than our last database.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Stephen,

Thank you for the feedback! We're happy to hear that Kintone is meeting your expectations.
I'll also relay your feedback for a desktop version to the appropriate team.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Vik - Kintone team

  ### 28. Customizable UI to achieve business efficiency

**Rating:** 4.0/5.0 stars

**Reviewed by:** 亮佑 .

**Reviewed Date:** December 11, 2025

**What do you like best about Kintone?**

By using Kintone, I appreciate that it enables paperless operations and speeds up the approval process, leading to overall business efficiency. Additionally, I am very grateful that the UI is customized to be user-friendly for us, and I find value in the service provided by the engineers and other responsible personnel from the initial stages to post-implementation. Furthermore, the support made the setup during the introduction quite easy.

**What do you dislike about Kintone?**

None in particular

**What problems is Kintone solving and how is that benefiting you?**

By using Kintone, we were able to go paperless and speed up the approval process, making it easier to review later, which improved overall operational efficiency.

**Official Response from Ruthvik Mugala (Vik):**

> Hello 亮佑,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.

As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Kintone team

  ### 29. Kintone is a great software, with even better customer service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2025

**What do you like best about Kintone?**

I like how simple it is to upload content and create templates. There are also unique customization features and the ability to assign records and connect apps is very helpful.

**What do you dislike about Kintone?**

Some of the features could be more intuitive and the UI design could have some aesthetic improvements.

**What problems is Kintone solving and how is that benefiting you?**

Kintone is helping us save years worth of data in a clean and organized format that is easily updated and searchable.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,


Thank you for your awesome review! We're excited to hear that Kintone helps save time when organizing your data.


In addition, we will relay your feedback regarding UI to the right team at Kintone.


You can reach out to us anytime at support@kintone.com

  ### 30. Flexible Database with endless integration possibilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex L. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about Kintone?**

Kintone allows for a custom built database that allows us to replace expensive ERP systems that don't work all that well for our specific use case anyways.

**What do you dislike about Kintone?**

Building reports or dashboards can be difficult, would be nice to have added features for this, but it is a database afterall.

**What problems is Kintone solving and how is that benefiting you?**

Kinton manages our fleet information, workflow progress, and reporting.  We're able to gate access at certain points, easily add all applicable information, contracts, mso's, and then do data dumps for Quickbooks imports.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Alex,


Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
I will also relay your feedback regarding reports and dashboards to the appropriate team for future improvements.
We encourage you to contact support@kintone.com so we can provide the right resources to help with reporting and dashboards or for any other help you may need. 


Sincerely,
Vik - Kintone team

  ### 31. This has been a lifesaver for my business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about Kintone?**

Customization.  This is almost fun to be able to produce my own project trackers.  I was able to set up my first project tracker and contact file on the first day and have used this multiple times a day for several years.

**What do you dislike about Kintone?**

I am a small business owner (24 years) but I work alone--always have and always will--but I have to pay for "up to 5 users".  It seems a little pricey for 1 person.

**What problems is Kintone solving and how is that benefiting you?**

I have purchased several data base platforms but they were too complicated and didn't fit exactly with what I do.  When I found Kintone, it was a Godsend.  I was able to start using it right away.  It fits what I do perfectly!!

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Vik - Kintone team

  ### 32. Presidnet

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about Kintone?**

The Customizability of it. Being able to make just the way we want it.

**What do you dislike about Kintone?**

When you system goes down. 

Backing up the data must happen manually.

**What problems is Kintone solving and how is that benefiting you?**

Being able to tie our legacy PDF's to the Kintone platform.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,


Thank you for your awesome review! We're excited that Kintone helps you centralize and customize your operations.


We appreciate your support and you can contact us anytime at support@kintone.com if you need further assistance.

Best,
Kintone Team

  ### 33. CRM for Technical Assistance Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kemberly T. | Technical Assistance Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 03, 2024

**What do you like best about Kintone?**

Kintone's response rate and training tools have been the best thing about adopting this service. Our Customer Support Rep. had several Zoom trainings with our staff, imported all our records, saving integration time, and making it easy to start recording sessions. They respond to email questions with thorough answers and sometimes video content so we can learn how to modify reports. There are several features needed to track various grants, and we have it all in one CRM. The quarterly reports templates make it easy to use during reporting quarters and year end.

**What do you dislike about Kintone?**

The export feature doesn't lock in the filters and you have to establish the filter each time you go to export/download a report.

**What problems is Kintone solving and how is that benefiting you?**

Our department operates due to grant funding from 6 sources. They each have deliverables and reports requested each quarter, and tracking client demographics, inquiries, sessions, and outcomes takes a lot of time. We started looking for a CRM after the second year of Excel tracking and a lot of staff time spent during reporting periods.

**Official Response from Ruthvik Mugala (Vik):**

> We're thrilled to hear that Kintone's response rate, training tools, and customer support have been beneficial for your organization. We have noted your feedback about the export feature and will review it with our team.

  ### 34. Best project management tool I've used by far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine V. | President & Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2024

**What do you like best about Kintone?**

The staff with Kintone have been extremely patient and helpful setting up my account and have supported every one of my requests for additions to the platform I use. I'm fully integrating the project management tools, scheduling and communication with my staff on a daily basis. My favorite features are the ability to stay in contact with my staff in one space where we can reference passwords, documents, customer/client contact information and so much more with ease. Highly recommend! Every day I think of more items I wish to add to the platform, it's making my job so much better!

**What do you dislike about Kintone?**

To best utilize Kintone, having a clear vision is critical. You can develop anything but if you don't know what you need, Kintone can help you to a certain point and then you need to reassess what you're looking for from the platform.

**What problems is Kintone solving and how is that benefiting you?**

Kintone is solving my project management system which is currently all over the place. We've tried using Notion and Trello but none of the other tools available match the unique features and full integration that Kintone can provide. I'm able to build a database of referral partners and clients my staff can reach out to for any purpose making my job easier as the owner of a small company. I need freedom and flexibility to work on revenue generating activities, not stuck in the weeds. Kintone is my solution.

**Official Response from Ruthvik Mugala (Vik):**

> Thank you for your feedback! We're glad to hear that Kintone is meeting your project management needs and helping you stay in contact with your staff while easily accessing important information. We appreciate your insight about having a clear vision for best utilizing Kintone, and we're always here to support you in maximizing the platform's capabilities.

  ### 35. Versatile and fairly easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melanie R. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2020

**What do you like best about Kintone?**

Kintone is versatile for non-profits and you can build apps that help keep track of many different services. You can customize the apps as you want. It is fairly easy to use once you get the hang of it. I've learned how to create apps from scratch by watching their videos and can now create apps, graphs and run the administration part of it, without having any IT background.

**What do you dislike about Kintone?**

It is not always user friendly for people who are not tech oriented, which most everyone in my office is not. It also does not allow searching of names by just a few letters but has to have the name exactly as it is entered into the system in order to find them. Figuring out the reporting and how to run reports to get the exact information you are looking for can be challenging too. But once you figure it out, it is pretty limitless on what you can do.

**Recommendations to others considering Kintone:**

It is a flexible program that is great for tracking information for non-profit entities.

**What problems is Kintone solving and how is that benefiting you?**

They are supposedly working on an update to fix some of the issues, like the name search (been in the works for several years now).  We use it to keep track of a lot of different services for clients and among several different locations and it is flexible for the most part. It allows you to create apps that you need and to keep track of different things for statistical purposes. It is really limitless in that regard.

**Official Response from Marie Beaufait:**

> Hello Melanie, 

Thank you for your feedback! We’re glad to hear that you enjoy Kintone’s flexibility! We encourage feedback and product requests and I’d be happy to relay yours to the team. We also have a function called “Bulk Update” where you can update multiple records in an app at one time instead of doing a manual update of one record at a time.  

Please let us know if there’s anything else we can help with! Our team is always glad to help you if you need any further support. 

Best, 
Marie 
Kintone Customer Success

  ### 36. Easy to use and extremely versatile

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about Kintone?**

The API is really useful for integrating our other software. It's super customizeable and easy to link multiple tables together. The suppport team is knowledgeable and helpful

**What do you dislike about Kintone?**

The search functions require an exact word match. You cannot type a partial word, you will not get any results

**What problems is Kintone solving and how is that benefiting you?**

Kintone makes it really easy to manage all of the sites and agreements in our database. Linking all of our data together makes it really easy to find what w're looking for. 
The API is useful for all sorts tools and integrates easily with out existing systems

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
We have recently improved the search function; please check it out. I will also relay your feedback to the appropriate team for future improvements.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Vik - Kintone team

  ### 37. Kintone organized all of our PO data

**Rating:** 5.0/5.0 stars

**Reviewed by:** Fred P. | Manager and IT, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2024

**What do you like best about Kintone?**

Ability to review POs and variety of reports I can create using the data stored

**What do you dislike about Kintone?**

NOTHING! All my data is securely saved online and each of my colleagues can access it on the NEED TO KNOW basis.

**What problems is Kintone solving and how is that benefiting you?**

I know Excel pretty well. But expecting all my colleagues to have the same knowledge in order to get the proper reports is far fetched. This way, they not only get/provide the proper reports, but also I will not have to worry about data getting corrupted.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Fred,

Thank you for your review! We're happy to hear that Kintone is meeting your expectations. 
Please reach out to support@kintone.com if you have any questions.

Sincerely,

Kintone Team

  ### 38. Simple and Straightforward

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael H. | Network Technican, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about Kintone?**

Kintone is simple and faster than the previous product we have used

**What do you dislike about Kintone?**

Somtimes the features can be too simple, but most of the things we need it for work great

**What problems is Kintone solving and how is that benefiting you?**

Keeping track of our installations details and mangement of sites

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Vik - Kintone team

  ### 39. Solid record management platform, quick navigation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt S. | Inside Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about Kintone?**

It's a simple platform that loads things quickly.

**What do you dislike about Kintone?**

Search function can be weak at times when not putting a full phrase in.

**What problems is Kintone solving and how is that benefiting you?**

Record keeping, and a little inventory management.

**Official Response from Ruthvik Mugala (Vik):**

> Hello Matt,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
We have recently improved the search function; please check it out. I will also relay your feedback to the appropriate team for future improvements.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Vik - Kintone team

  ### 40. Kintone has been an excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 06, 2024

**What do you like best about Kintone?**

Kintone has been an excellent service for all of our data management needs. The Team has been very helpful as well with enhancements!

**What do you dislike about Kintone?**

Uploading things that are in tables is not always clear when their are multiple tables that need to be updated

**What problems is Kintone solving and how is that benefiting you?**

Data  managment and record keeping

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
I'll relay your feedback regarding tables to the appropriate team so it can be fixed in the future.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Vik - Kintone team

  ### 41. it works very efficient

**Rating:** 4.0/5.0 stars

**Reviewed by:** Avery R. | Project manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about Kintone?**

how quick you can go from screen to screen

**What do you dislike about Kintone?**

nothing really. I like how easy to use it is and its much quicker than AssetPanda that we used to use

**What problems is Kintone solving and how is that benefiting you?**

able to find phone numbers for the account im looking up

**Official Response from Ruthvik Mugala (Vik):**

> Hello Avery,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Vik - Kintone team

  ### 42. Kintone is great for data capture

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chuck W. | Head of Product and Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 10, 2024

**What do you like best about Kintone?**

Short learning curve
Easy to use
Robust enough to be useful
Import and form build is nice

**What do you dislike about Kintone?**

Joining datasets
Lack of automation of tasks

**What problems is Kintone solving and how is that benefiting you?**

Allowing our research to spin up data capature mechanisms without code

**Official Response from Ruthvik Mugala (Vik):**

> Hello Chuck,


Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations. 
I will relay your feedback regarding Datasets and Automation.  It would be of great help if you could elaborate on it at support@kintone.com, so we can escalate your feedback.

Sincerely,
Vik - Kintone team

  ### 43. Kintone streamlined our workflows and improved collaboration with clients.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Investment Banking | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 09, 2024

**What do you like best about Kintone?**

I can quickly create reports without needing a ton of technical expertise. UI is lso very friendly considering the many functions it can do.

**What do you dislike about Kintone?**

The learning curve for new users unfamiliar with no-code platforms can take time to adapt. But this isn't necessarily Kintone related

**What problems is Kintone solving and how is that benefiting you?**

Kintone allows us to take micro dive into our data which helps us with several clients.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for the positive feedback! We're happy to hear that Kintone is meeting your expectations.
As always, please reach out to support@kintone.com if you need any help.

Sincerely,
Vik - Kintone team

  ### 44. Kintone has transformed our data.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Leanne A. | Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 10, 2024

**What do you like best about Kintone?**

The ability to simply drag and drop to create a database for our company

**What do you dislike about Kintone?**

In the six months I've been using it, absolutely nothing.

**What problems is Kintone solving and how is that benefiting you?**

Kintone has transformed our data.  Previously, every department and account manager had their own spreadsheet with client information that was relevant to them.  There were other spreadsheets for billing and/or annual projects.  If a client’s address changed or they hired a new point person, not everyone was updating their data if it wasn’t pertinent to them.  This created problems as no one knew which information was the most recent - or if we did, the most recent info was unfortunately saved in more than one spreadsheet.

Kintone gives us one central place to store information and provides different views for each manager or project we are working on.  Fields like billing can be hidden from certain users or departments.  Process management allows users to keep track of projects that require multiple steps and users.  A variety of field selections (multi-select, check box, text, date, etc) ensure that there are no typos or inconsistencies in our data.  Automated notifications eliminate the step of emailing a team member when a step is completed.  Reminders eliminate the need to separately enter info in a calendar and additionally provide a link to the exact task.  The icing on the cake is the ability to create saved graphs that allow management to quickly see how the business is doing at any given moment in time.

Understanding Kintone’s use of fields, apps, mappings, forms and views took a little patience but I could not be happier with their sales and support staff. I cannot say enough about Pavan and Charles.  The two of them always made themselves available and always had a solution for what we needed.  It’s no secret that they are technically superior to my marketing mind, yet they were always able to explain things to me so that I understood the reasoning.

I highly recommend Kintone.  The time dedicated to understanding, learning and using it, will be nothing compared to the time you save looking for information that’s scattered throughout your company.  Let’s not forget the peace of mind you’ll have when you confidently export the information you need with the simple click of a button.

**Official Response from Ruthvik Mugala (Vik):**

> We're thrilled to hear that Kintone has had such a positive impact on your data management. The ability to easily create a centralized database and customize views for different users is one of the key features we aim to provide. We're glad to hear that our sales and support staff were able to assist you effectively. Thank you for recommending Kintone!

  ### 45. Kintone Has Been Amazing!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 19, 2024

**What do you like best about Kintone?**

I like that Kintone is fully customizable for our organization. We needed a software program that could handle a certain level of complexity and Kintone definitely does that. We used Salesforce for almost 10 years, and it never quite met our needs. I also appreciate that the employees have a "can do" attitude and will find a way to help us with a number of requests that we have. They are friendly and personable, and integrate themselves with our organization - it just feels like they are a part of us and that they care about our success. We are a small non-profit, and I like that it's very, very affordable.

**What do you dislike about Kintone?**

We actually haven't started using Kintone exclusively yet. The one feedback that I have about the process of creating our solution is that it was never mapped out for us, so we're flying blind. I'm never sure how far along in the process we are, or what to expect in the future. I understand that they are creating something customized for us, but there's got to be some kind of overarching schedule that the engineers/developers follow. My board of directors often asks me when this project will be completed and I don't have a good answer for them.

**What problems is Kintone solving and how is that benefiting you?**

I believe that our Kintone solution will help us be more efficient.

**Official Response from Ruthvik Mugala (Vik):**

> We're thrilled to hear that Kintone has been amazing for your organization! Our team takes pride in providing customizable solutions and excellent customer service. We appreciate your feedback and will take your comments about the process into consideration for future improvements.

  ### 46. Kintone is a game changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2024

**What do you like best about Kintone?**

Kintone has completely changed our internal documentation, efficiency, and reporting accuracy. Its customization to our specific workflow has allowed our team to build what we need and has proven to be a cost-effective resource. 

Kintone has allowed our team to document and report data way more accurately than ever before. It has also allowed documentation related to individual clients to be kept in one spot for easy reference when working with repeat clients. 

During the building, implementation, and data collection process we have had continued, high-quality support from our Kintone project manager, Tim Edingfield. From guidance on creating the app, updating internal processes that led to updates in Kintone, and building reports specific to the way our funders ask for them. Every question we have is thoroughly answered and not only updated/fixed for our team but shown to our team so that we can do the same thing in the future. Having the excellent support from Tim has lent to a high quality experience for our team as he figured out our internal processes very quickly and adapted some of the limitations of the app to best fit our needs. By asking the right questions and showing the need to get to know our workflow, there was a level of trust that was built with Tim and only further built our confidence with his service.

**What do you dislike about Kintone?**

The downside of using the app is some of the formatting, if had the option, would format differently. We understand some of the built-in features are limited. For example, not being able to display the work week (M-F) or hours of operation within the calendar. Or some of the options with the font type and size. Also, not being able to type the '12' in our time field is just one more click the specialists have to make. There are some preferences within the reporting features that are lacking, i.e. alphabetizing the individual report graphs.

Although we have been able to make the reporting features work for our needs, it has been difficult to get them exactly how we need them to work for us. Setting up the reports and exporting data does not offer a lot of flexibility. Tim has been helpful in working to set things up as much as the app allows, but certain limitations exist within the default features of Kintone. We have been presented with options to address some of the limitations we have encountered, with additional costs associated.

**What problems is Kintone solving and how is that benefiting you?**

Since the implementation of Kintone, we now have one platform to store all client information in a helpdesk environment, thus eliminating multiple spreadsheets. Before starting Kintone our team utilized a spreadsheet, Microsoft Outlook calendar, and some features of an already existing platform. It was very time-consuming alternating between the three systems as the platform we had in place did not have a home to capture all the information necessary. 

It has been a lot easier training and onboarding new employees. Kintone has allowed better access of client information regardless of when it was collected. Being able to briefly review notes related to an individual all in one place saves time and prevents duplication of information or referrals being made, as the team can easily see what services the client has already received.

**Official Response from Ruthvik Mugala (Vik):**

> We're thrilled to hear that Kintone has had such a positive impact on your internal documentation, efficiency, and reporting accuracy. It's great to know that our customization options have been beneficial to your team's workflow. We appreciate your feedback and are glad to hear that Tim has provided you with high-quality support throughout the process.

  ### 47. Easy and flexible to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2024

**What do you like best about Kintone?**

Kintone has been fantastic for helping our nonprofit manage our data. We like how flexible it is and how we have been able to create exactly what we need to track various types of records. We greatly appreciate Tim's guidance and expertise and his ability to answer any question we have. We were able to implment several apps quickly, and we use Kintone every day

**What do you dislike about Kintone?**

I can't think of any downsides or dislikes.

**What problems is Kintone solving and how is that benefiting you?**

Our organization picks up and receives donations, and works with community members to deliver items. Kintone has made it easy to manage pick up and drop off requests and donations. It has also helped us manage referrals for need in a way that streamlined processes that used to be very time-consuming and stressful. Using Kintone has saved us time and has helped us systematize processes that used to be more individually dependent.

**Official Response from Ruthvik Mugala (Vik):**

> Thank you for sharing your positive experience with Kintone. We're glad to hear that you find it easy and flexible to use, and that it has helped your nonprofit manage donations and referrals more efficiently. We appreciate your feedback and are happy to hear that Kintone has been beneficial for your organization.

  ### 48. Easy to use, very friendly and supporting staff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julio A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2023

**What do you like best about Kintone?**

Very user friendly. Easy to use for those who aren't tech savvy, for example, you can create an Application very easily with an Excel/CSV file. They also have various methods of integration - from utilizing API to having plugins to directly connect your data. I also found that the customer support is very helpful and is helping our company realize our data/analysis needs into fruition. 10/10.

**What do you dislike about Kintone?**

From my experience, though limited it is, I am having to rewire my brain around different ways of setting simple settings from other Database Applications like Primary Key & Foreign Keys. I'm sure it's the same but I'm still having to wrap my head around it.

**What problems is Kintone solving and how is that benefiting you?**

Our problem was having data decentralize. Kintone is helping us centralize the one source of truth for analytics and reports.

**Official Response from Ruthvik Mugala (Vik):**

> Thank you for your feedback! We understand that adjusting to different settings can be challenging, and we appreciate your patience as you navigate the platform. If you have any specific questions or need assistance, please don't hesitate to reach out to our support team.

  ### 49. Great so far!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 08, 2024

**What do you like best about Kintone?**

The customer service, training, friendliness, knowledge of their product is great!

**What do you dislike about Kintone?**

Everything has been going well.  I may have more questions/concerns as I utilize Kintone more.

**What problems is Kintone solving and how is that benefiting you?**

We will use Kntone primarily as a database for my staff.  They will refer to the saved data to correctly complete their daily work tasks.

**Official Response from Ruthvik Mugala (Vik):**

> Hello,

Thank you for your review! We're happy to hear that Kintone is meeting your expectations. 
Please reach out to support@kintone.com if you have any questions.

Sincerely,
Kintone Team

  ### 50. Simple yet powerful database system!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2023

**What do you like best about Kintone?**

I've built a sales database for our brokerage, and its ability to track and compare all attributes of different sales has made it a great tool. I can pull up comparables in seconds, and generate graphs to show trends super easily. While I am quite computer-literate, I am by no means an IT guy, but I have still been able to successfully dive deep into the function of this app and get the results I am looking for. 

ALSO, the customer service team here has hands down been the best and most responsive of any business app we have ever signed up for. They answer your questions super quickly and with fantastic knowledge and detail.

**What do you dislike about Kintone?**

There are a few things I'd love to see this app be able to do that it can't, but they are very very specific, and I haven't been able to find any competitor programs that have better solutions than Kintone. (Things like daily updates to track how long a product has been listed for sale, comparing today's date to the listed date. They found a very functional workaround for this, but total automation on that would be great for me.) Again, general database things work flawlessly, and even for outside the box items like that, they still worked hard and found a good workaround for me.

**What problems is Kintone solving and how is that benefiting you?**

Helps us analyze the market trends in our industry, and rapidly produce comparables.

**Official Response from Ruthvik Mugala (Vik):**

> We're thrilled to hear that Kintone has been a powerful tool for tracking and comparing sales attributes, and that our customer service team has been responsive and helpful. We're glad to have been able to provide you with a functional workaround for your specific needs. Thank you for choosing Kintone!


## Kintone Discussions
  - [How do I get started?](https://www.g2.com/discussions/how-do-i-get-started-8e70c677-4eaf-40b6-a1d1-3ad7adc89dab) - 1 comment, 1 upvote
  - [Can you really build apps without code?](https://www.g2.com/discussions/can-you-really-build-apps-without-code) - 1 comment, 1 upvote
  - [Do you offer any discounts to nonprofits/NPOs?](https://www.g2.com/discussions/3328-nonprofits-npos) - 1 comment, 1 upvote
  - [Do you have a free trial?](https://www.g2.com/discussions/3327-free-trial) - 1 comment, 1 upvote
  - [I know I can access kintone from the web but is there also a kintone mobile app?](https://www.g2.com/discussions/3326-mobile) - 1 comment, 1 upvote

- [View Kintone pricing details and edition comparison](https://www.g2.com/products/kintone/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+01%3A32%3A37+-0500&secure%5Bsession_id%5D=c3b090e6-310b-42d7-aff7-0423faea8fc6&secure%5Btoken%5D=7f34fc9d4310b640f75d190778c7cfe585ce2b4b9bf973fce27bc607886e7806&format=llm_user)
## Kintone Integrations
  - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)

## Kintone Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Territory & Quota Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management
- Marketing ROI Analytics

**Setup**
- Activities
- Flows
- Dependencies
- Notifications

**Multichannel inventory management**
- Warehouse Inventory Transfer
- Multichannel Inventory Syncing
- Multi-Warehouse Routing

**Warehouse Definition**
- Locations
- Visualization
- Warehouse Slotting

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base
- Call Center Features
- Support Analytics

**User Interface Design**
- WYSIWYG Editor
- Customized Branding
- App Templates
- Workflow Management

**Configuration**
- Application Performance
- Orchestration
- Database Monitoring
- Anomaly Detection
- Network Security

**Management**
- Updates
- Audit Trail
- Integration

**3PL inventory management**
- Client management
- Marketplace connections
- 3PL inventory tracking

**Logistics**
- Cross Docking
- Receiving
- Pick & Pack

**Reporting & Analytics**
- Reporting
- Dashboards
- Forecasting

**Data Control**
- Data Migration
- Data Synchronization
- Data Security

**Database Administration**
- Provisioning
- Governance
- Auditing

**Inventory Management**
- Inventory Tracking
- Inventory Costing
- Product Master
- Inventory Forecasting
- Integrations

**Analytics**
- Worker performance
- Error Tracking
- Procurement analytics

**Generative AI**
- AI Text Generation

**Mobile & Social**
- Social Collaboration Features
- Social Network Integration
- Mobile User Support

**Publishing**
- Application Deployment
- Platform Compatibility
- Lifecycle Management

**Availability**
- Scalability
- Backup
- Archiving
- Indexing

**Inventory Management**
- Customer Portal
- Cycle Counting

**Security**
- Data Masking
- Authentication And Single Sign-On
- Data Anonymization

**Agentic AI - No-Code Development Platforms**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- Customization
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Document & Content Mgmt.
- Performance and Reliability
- Output Document Generation

**Data Management**
- Data Replication

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Inventory Management Platform Features**
- Centralized Inventory Database
- Inventory Level Dashboards
- Stock History Reporting
- Low Stock Notifications
- Bundles, Kits, & Variants
- Asset Tracking
- Inventory Forecasting
- eCommerce Integrations
- Accounting Integrations
- Data Exporting / Importing

## Top Kintone Alternatives
  - [Ninox](https://www.g2.com/products/ninox/reviews) - 4.7/5.0 (332 reviews)
  - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews) - 4.6/5.0 (3,185 reviews)