Imagen Reviews & Product Details - Page 2

Our global offices can share assets easily and quickly. The portal is straightforward to navigate. Review collected by and hosted on G2.com.

We are reliant on our own staff (which can have a high turnover) to tag correctly to utilise the portal in the best way. Review collected by and hosted on G2.com.

Quick and easy to use, I have to deliver 'The Lowdown" to Prem Rugby's site on Sunday evenings and the turnaround is quick so its good to use Imagen as it neer slows down process Review collected by and hosted on G2.com.

Nothing that I dislike, works exactly how I need it to Review collected by and hosted on G2.com.

I like the ease of use and customisation Review collected by and hosted on G2.com.

Server sync, no URL's for translation pages Review collected by and hosted on G2.com.

Imagen ability to adjust and be flexible to our business requirements and provide best solution to our needs Review collected by and hosted on G2.com.

Really good platform for managing and distribuing bulks content Review collected by and hosted on G2.com.

Within the Royal Air Force we had a number of challenges in storing and accessing media content. After extensive research we began our discussions with Imagen and found the personnel to be very helpful in understanding our aims. The software is a game changer in the way that we store and search for content across the whole force. The ongoing support from the simplest of questions to some specific needs have all been responded to quickly and professionally. Review collected by and hosted on G2.com.

Not much. Some of the back end Admin areas could do with review to make it more user-friendly for admins. Perhaps some more support videos around various features would be useful too. Review collected by and hosted on G2.com.

The speed of the platform combined with the customer service received from the Imagen team has been fantastic. We feel that in a short space of time we have created with Imagen's help a video archive capable of providing all our stakeholders with a smart, reliable and quick product. The turnaround time on extractions to downloads is very impressive and we feel that the look and feel of the site is very high end.

We've also had a great customer experience working with our account managers who are always there whenever we have any urgent requirements or need to make any large amendments to the system. Review collected by and hosted on G2.com.

At this current stage not having the search function to look through the entire archive and for the results to be combined is what we feel is missing. We'd like the ability to search all matches for specific filters and have the results return to us in a unique list. Currently if we were looking for every specific instance of something happening to appear in one search return we would have to go through them one by one. I do however believe with the great support we receive from the Imagen team we will eventually get there. Review collected by and hosted on G2.com.

The relationship with Imagen account managers has been exceptional. Regular updates, weekly calls and prompt responses to queries has enabled us to utilize the platform to it's full capabilities and create solutions to our problems as they arise. We have also requested several integrations with 3rd party platforms outside the scope of our agreement, which have all been achieved successfully. Review collected by and hosted on G2.com.

We are somewhat limited by what the product allows us to do. For example, we would like to filter records by multiple different annotations in the search results window but this is not currently possible. The user organization/department/group structure is somewhat fragmented, which has taken considerable effort to fully understand. Review collected by and hosted on G2.com.

Live clipping capabilities are great. It is also very easy to archive everything in great detail and locate media easily. Review collected by and hosted on G2.com.

Collections could be improved. A full screen options in which you can drag and drop media from one collection to another. Review collected by and hosted on G2.com.

The support staff are always ready and waiting when needed. The user interface provides our end users with a clean and easy way to find and download content from across the globe. We were also able to adapt the Imagen interface to satisfy multiple use cases for distributing content to both our external user base as well as several internal users from around the globe. Review collected by and hosted on G2.com.

The development cycles for new features can sometimes take longer than desired Review collected by and hosted on G2.com.