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12 iHotelier Reviews
Overall Review Sentiment for iHotelier
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TravelClick's iHotelier offers a powerful CRS, marketing and revenue management portfolio that includes market intelligence, GDS advertising and internet marketing solutions. It's very user-friendly, and the booking channel is reliable and accessible. It's easy to migrate to and works seamlessly with properties. The reporting features for iHotelier are also excellent and used company-wide for a number of our hotels. Lastly, their customer service is exceptional and they have a technology team that is equipped to handle advanced tech and tracking issues accordingly -- which proves to be quite useful! Review collected by and hosted on G2.com.
The training and on-boarding for iHotelier could be better. Also, when migrating off of iHotelier to another channel, there is a lot of difficulties which seem unnecessary. Review collected by and hosted on G2.com.
I love how iHotelier helps me minimize work but maximize reservations with the ease of this travel software. The software helps me analyze groups of and/or individual bookings and guest data. Review collected by and hosted on G2.com.
The software could be more user friendly and easier to use. I would also love if it helped me to better track and monitor marketing campaigns and promotions. Review collected by and hosted on G2.com.