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iGrafx Reviews & Product Details - Page 4

iGrafx Overview

What is iGrafx?

iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into a competitive advantage. iGrafx Process360 Live captures and connects critical business operations for detailed process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma and Lean. With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com.

iGrafx Details
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iGrafx Community
Languages Supported
German, English, French, Italian, Japanese, Polish, Spanish, Chinese (Simplified)
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Product Description

The iGrafx Platform is a simple to use, web-based Business Process Management solution that allows you to unite your entire organization around driving operational excellence to deliver business performance.

How do you position yourself against your competitors?

With iGrafx you can:
- Identify, understand & optimize end-to-end processes
- Capture and connect critical business operations for detailed process mining
- Understand impact of process changes
- Visualize impact of risk to effectively mitigate / control
- Framework for continuous business transformation
- Identify key processes to automate to achieve strategy


Seller Details
Seller
iGrafx
Year Founded
1991
HQ Location
Tualatin, OR
Twitter
@iGrafx
667 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®

CL
Overview Provided by:

Recent iGrafx Reviews

SG
Sue G.Enterprise (> 1000 emp.)
4.0 out of 5
"Great for requirement elicitation sessions"
Great tool to use in team settings to document as-is and to-be processes. Get immediate agreement across teams on where the work occurs (or should...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"A complete set of tools with unique functionalities, for effective and efficient BPM."
1) What do I like about iGrafx cloud solutions? Excellent cloud concept (in my opinion, better and easier to understand than most competitors). Co...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Its a YES for iGrafx"
What I like the most about this tool is its ease of use which makes it easy to adapt. The technical support is above par and tries to provide the b...
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iGrafx Media

iGrafx Demo - Process360 Live
Manage enterprise compliance solutions and optimize company-wide procedures with just one platform
iGrafx Demo - Process Mining
Patent-pending process mining technology combines with machine learning and artificial intelligence in an easy-to-use, highly functional interface.
iGrafx Demo - Scenario Simulation
Utilizing scenario simulation with iGrafx Process360 Live allows companies the ability to establish an enterprise-wide approach to process excellence with reduced risk and increased efficiency.
iGrafx Demo - Process Modeling
iGrafx process modeling provides a robust and dynamic look at the processes that make up your business to inform optimization and increase market advantage.
iGrafx Demo - Performance, Risk, and Compliance
Identify opportunities and drive improvement through performance management, while ensuring that controls are in place to effectively manage risk and ensure compliance.
iGrafx Demo - Integrated Document Management
Full version control of all process-related documentation in a single source of truth.
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Video Reviews

88 iGrafx Reviews

4.6 out of 5
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88 iGrafx Reviews
4.6 out of 5
88 iGrafx Reviews
4.6 out of 5

iGrafx Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iGrafxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Skylar B.
SB
Financial Business Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

It is a scalable platform, and we can customize it which is great for all the features it offers.

Just dragging and dropping as a tool for automating workflows, very simple.

It is a cloud-based solution where we can easily access our database without problems and always secure. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

I think that the desktop application is a bit bad, it has not worked very well in that aspect, in addition to not having a good technical support where you have to wait a long time to get an adequate response to solve our current problems. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

It integrates very well with solutions like Visio, where we can implement it to obtain better results by importing diagrams from it. It is easily accessible and with perfect performance.

It also has a monitoring of the annual process map that is really easy. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

The automation of workflows and the import and export of data we implement those options when we need them and also the finalcial management and the internal processes of the organization, everything has been handled in excellent quality and with many variants of essential features. Review collected by and hosted on G2.com.

Jeniffer C.
JC
Sales Coordinator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

This tool has the ability to smoothly collect important data from different channels and the product risk reporting function is quite responsive and accessible.

iGrafx is a great process mapping product, very easy on data analyzing, quick different documents sharing platform and it provides the user with useful options which simplifies the entire working process like Drag and the Drop function, and finally i have to mention the product integration with other tool for services and performance enhancement. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Just for the new beginners on the tool may find the learning somehow tricky but with no time manipulating iGrafix becomes enjoyble. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

Unique Automation tool which enables many organizations on well organizing of their different operations within the business and its a friendly platform. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

Reporting and Analyzing, marketing process and workflow Automation and also simple document sharing. Review collected by and hosted on G2.com.

Response from Robert Thacker of iGrafx

Jennifer - thank you for your review and support of iGrafx. We would like to chat more with you about your automation use and experience. Please contact us using the link provided.

See how iGrafx improved
Jane M.
JM
Training Director
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

Its organization allows me to automate the permission log of access controls to the financial information of my company, designing and establishing rules and parameters of stable business, to flow effectively with programming adaptations that collaborate with a follow-up of changes and modifications reflected statistically to strengthen the internal controls, restricting and blocking any possible loss of assets, avoiding the risk of leakage of the administrative information of the corporation. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Functionally this software is damaged by an error in its management path system, because the import and export of data may not reach the destinations that are needed, which involves the programming of this system and compromises its assistance to the company, which opens the possibility of lower values of use of the program by the teams responsible for the adequacy of information technology. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

The perfect impulse of the work done by igrafx, can trigger a variable but objective management that can allow the user a programmatic stability, in the financial field, with options for asset conservation, project financing, execution of market analysis, asset valuation, manufacturing and creation of business policies and rules, which increase the functionality of the system, by having a balanced and optimal data acceptance format. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

To monitor compliance with the business policies of my organization, I run the igrafx programming to solve and maintain the order of the company's stability, to maintain productivity, process improvement, cost reduction and to streamline the excellence of the projects carried out by my organization so that its use as corporate management software is sustainable, used to combat work errors and establish a connectivity of favorable results for the company. Review collected by and hosted on G2.com.

Jeremy E.
JE
Business Analyst
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

iGrafx has been very essential tool in our organization for ensuring the workflow and performance is well monitored. The FlowCharter gives better environment for creation of graphics which represent performance and information from different departments. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

I have nothing much I have disliked from the performance of this platform. There are some few weaknesses whereby the flowchart can cause confusions. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

For proper business management I would recommend the use of iGrafx. Very powerful and excellent in ensuring everything runs smoothly. It also gives great hope for the growth of business. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

It has been of great help in managing the performance of our enterprise and monitoring the progress of tasks from different departments. It also helps in creation of our templates. Review collected by and hosted on G2.com.

Dileep R.
DR
Bench Sales Recruiter
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

iGrafx is the best service a company can have when it comes to increasing operations, reducing costs and helping teams work more closely together on projects.

This service is very intuitive to work with which is a great advantage for people to become familiar with the service in a very short period of time.

iGrafx has a very complete design to work with, its interface is very flexible and its level of customization allows us to be comfortable at all times.

Its graphics function is very helpful because it provides a good overview at all points where work is being done. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

The price of the service is a little bit expensive but if you want to have the most innovative and functional service you have to pay a high cost.

The service needs a better integration between the web and desktop version so that users can work without problems.

I have noticed that the service needs more marketing and advertising to let people know about iGrafx, as this software is very good and yet almost nobody knows about it. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

I believe that iGrafx is the most versatile solution for improving business performance.

Its operation is very precise, complete and reliable.

The service has a slightly steep learning curve but is very easy to use.

Its level of adaptability is very good for any business or large company.

Although it is considered expensive, iGrafx is a product that outweighs its cost because of its great performance. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

iGrafx is software we use in our company to run dynamic analysis of work processes to improve them, increase production, increase our workflows and reduce costs. This software has helped us to provide highly innovative and comprehensive solutions for our team to work more effectively, the service fully understands all our needs and allows us to grow constantly. Review collected by and hosted on G2.com.

Kate L.
KL
Project Manager
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

Amazing compliance management platform which is the among the best workflow management tools because of the tool performance.

The data importing and the exporting option are the most functional features and the ability offered by the tool allowing the user to securely save important on this product with business rules control power.

The flowcharting option and the customization of the report function is another tool usage benefit, and support looks good. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

iGrafx is an easy tool to use even for non users or those with little technical knowledge on such platforms. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

Excellent workflow configuration tool and quite simple product to understand and start manipulation. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

Securely storing of the important data or information and task and also document management with iGrafx. Review collected by and hosted on G2.com.

Response from Robert Thacker of iGrafx

Thank You Kate for your kind review and for your continued use and support of iGrafx.

Catherine S.
CS
Technical Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

The availability of spreadsheet on the interface has enabled us to gather and analyze data accurately. It can be easily customized to fit the user needs and deliver excellent output. The flowchart creates well corresponding workflows for better business management. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

It is very powerful tool and it has managed to serve the right purpose though sometimes the flowchart may create workflows that do not correspond correctly. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

I totally recommend this platform for better business management and decision making. The great service is directly proportional to its cost. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

It enables us to create templates of our choice and use them during marketing. The workflows enables us to plan and make proper decisions on our organization on the progress different processes. Review collected by and hosted on G2.com.

PM
Mid-Market(51-1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about iGrafx?

Call to action simulation can be easily equipped and the process controlling unit learns us to fill the rules control out thanks to the detailed datasheet settings (upload from external tools possible). Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

First steps are not good enough described in the basic settings - a menu with the simple and necessary functions would be helpful to get a first overview. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

Using modelling forms and simulations to offer our IE-management office the possibility and giving the choice to re-think about standard and special events during the processing control. The ongoing product fixing and reuse of learned processes works at the best. Review collected by and hosted on G2.com.

RM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

iGrafx turn process into valuable assets and i love how scalable it has become to support even large enterprises needs. iGrafx integrates well with Visio and imports Visio diagrams, and will export them in AutoCad dxf format so they can be read back into Visio.I can easily create processes and assign ,keep track a complex array of characters , or speedingly develop a control chart, i find iGrafx as the right tool for the job. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

I have nothing to criticize about the software.I have seen it improve our business process and workflows and gives us information that was buried that help us utilize it to meet our goals. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

iGrafx gives Managers insights and they are able to visualize the process and start using the information to enhance product change cycle. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

Thanks tothe simple to use proffesional digrams and visualzation tool ,the graphs give clear, visual portrayals of how work completes over the association, in this manner giving a pivotal understanding expected to impart and improve business forms.

We have benefited from the Optional server-based repository that oversees, tracks, and empowers sharing of procedure documentation and has given our team collaboration tools where they are able to interact and share.

There was a genuine abundance of data covered in the information that we had the option to utilize. We suggested changes that cut across pretty much every division. Review collected by and hosted on G2.com.

Tablon E.
TE
Marketing Specialist
Enterprise(> 1000 emp.)
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Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

It ensures business processes runs smoothly and there is well coordination between team members. The business can easily foresee risk in projects and take necessary precautions. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

I have not had any challenge from this tool. It has served us well and everything runs well in our organization. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

We have increased and won a lot of potential customers to our business since we started using iGrafx. Our sales volume have also become high and I totally recommend the use of this tool to any business enterprise. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

It ensure our organization manages everything well from our employees and clients. We are able to take precautions and avoid great risks that can bring huge losses. Review collected by and hosted on G2.com.