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iGrafx Reviews & Product Details - Page 3

iGrafx Overview

What is iGrafx?

iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into a competitive advantage. iGrafx Process360 Live captures and connects critical business operations for detailed process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma and Lean. With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com.

iGrafx Details
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iGrafx Community
Languages Supported
German, English, French, Italian, Japanese, Polish, Spanish, Chinese (Simplified)
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Product Description

The iGrafx Platform is a simple to use, web-based Business Process Management solution that allows you to unite your entire organization around driving operational excellence to deliver business performance.

How do you position yourself against your competitors?

With iGrafx you can:
- Identify, understand & optimize end-to-end processes
- Capture and connect critical business operations for detailed process mining
- Understand impact of process changes
- Visualize impact of risk to effectively mitigate / control
- Framework for continuous business transformation
- Identify key processes to automate to achieve strategy


Seller Details
Seller
iGrafx
Year Founded
1991
HQ Location
Tualatin, OR
Twitter
@iGrafx
667 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®

CL
Overview Provided by:

Recent iGrafx Reviews

SG
Sue G.Enterprise (> 1000 emp.)
4.0 out of 5
"Great for requirement elicitation sessions"
Great tool to use in team settings to document as-is and to-be processes. Get immediate agreement across teams on where the work occurs (or should...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"A complete set of tools with unique functionalities, for effective and efficient BPM."
1) What do I like about iGrafx cloud solutions? Excellent cloud concept (in my opinion, better and easier to understand than most competitors). Co...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Its a YES for iGrafx"
What I like the most about this tool is its ease of use which makes it easy to adapt. The technical support is above par and tries to provide the b...
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iGrafx Media

iGrafx Demo - Process360 Live
Manage enterprise compliance solutions and optimize company-wide procedures with just one platform
iGrafx Demo - Process Mining
Patent-pending process mining technology combines with machine learning and artificial intelligence in an easy-to-use, highly functional interface.
iGrafx Demo - Scenario Simulation
Utilizing scenario simulation with iGrafx Process360 Live allows companies the ability to establish an enterprise-wide approach to process excellence with reduced risk and increased efficiency.
iGrafx Demo - Process Modeling
iGrafx process modeling provides a robust and dynamic look at the processes that make up your business to inform optimization and increase market advantage.
iGrafx Demo - Performance, Risk, and Compliance
Identify opportunities and drive improvement through performance management, while ensuring that controls are in place to effectively manage risk and ensure compliance.
iGrafx Demo - Integrated Document Management
Full version control of all process-related documentation in a single source of truth.
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Video Reviews

88 iGrafx Reviews

4.6 out of 5
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88 iGrafx Reviews
4.6 out of 5
88 iGrafx Reviews
4.6 out of 5

iGrafx Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iGrafxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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KM
Cargo Agent
Airlines/Aviation
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

Since we started using this tool,it has been extremely awesome when it comes to administering business.

Its so much easy and has a very intuitive interface that is easy to customize to fit the users preference.

This tool does not require any online classes on how to use it.

iGrafx enables us to create graphics in a perfect way which enhances analysis of projects.

The drag and drop functionality becomes the real deal to automate workflows in the company. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Its a very awesome experience i have had using this tool. I can confidently say there has no any problem i have had and not solved by the intuitive customer support team. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

I have recommendations for those potential customers who are looking for a business process management to choose iGrafx for total functionality. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

iGrafx is a cloud-based platform it has become easy and fast to have access to our data base SAFELY in the Cloud.

It has offered a high security path that keeps our data so safe and secure.

iGrafx has a monitoring map process that is very easy to use.

Since using this tool is easy it also does things in a quick way to save time.

It has a very pocket friendly price tag hence its cost effective. Review collected by and hosted on G2.com.

MM
Project Manager
Consumer Goods
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

Its been 3 years since we started using iGrafx and i can confidently say that this tool has impacted so many highlighted areas.

To start with i like how simple and transparent this platform is.

Its made of intuitive customer support team that is very aggressive.

It has a very user friendly interface that is very easy to navigate and easy to customize to your preferences.

Creating graphics has been easy and amazing because it been easy to analyze projects and tasks. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Nothing to complain. So far so good. This tool has been outrageous and perfect at it work. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

Its easy to use.

Aggressive customer support team.

No learning curve needed.

Therefore i have high recommendations to all potential customers. Go for iGrafx. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

iGrafx being a cloud-based system it has become really easy to navigate and access our database in a secure manner.

It enables us store our data in a safe environment where it keeps away unauthorised information leaking to unwanted users.

The drag and drop functionality has been of great help in automating the company workflow. Review collected by and hosted on G2.com.

Response from Robert Thacker of iGrafx

Thank You Mahesh for your review and support of iGrafx. We would love to speak with you further about how your company is using iGrafx for workflow automation. Please contact us using the address below and use Case Study as your subject.

See how iGrafx improved
AM
Team Leader
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

Since this tool was deployed in our company there has been numerous advantages of using this tool.

One thing this tool is made of simple dynamics that makes very easy to use and learn how to use it.

The UI is very attractive and simple to navigate and at the same the user can navigate very easily.

The search feature is very powerful and brilliant. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Its simple to learn how it works. Easy to use.

Has a very intuitive customer support team that is very aggressive when it comes to its customers. So definitely nothing to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

I would highly recommend it because of its total functionality. Go for this platform. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

When we started iGrafx everything just feel in place. I as the team leader i am able to build projects and assign them to respective teams where i have an upper hand to monitor how they are tackling projects and activities.

This tool is keeps me alerted on which projects i might have been tagged.

Its very cost effective and time saving. Review collected by and hosted on G2.com.

Tracy M.
TM
Robotic Process Automation Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

I like that the creation of graphics is simple, that it increases the efficiency among workers when analyzing and monitoring projects, also the interface is very fast and the platform is very interactive with new users, it also has a free version and I really liked when we used it. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Everything has gone very well, Igrafx is the perfect software to monitor and correct errors in the processes that are carried out, its uses are infinite and the details have been covered in each process that we automate. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

The process diagrams that Igrafx offers allow us to have greater control of all our activities, they encourage us to improve, to unify ourselves and we have fun in the process, it has worked for us, and I am sure that any work group, large or small will also work without inconvenience. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

Mainly we improve our workflow, since the monitoring and automation of tasks allows us to have a greater concentration on more difficult objectives, in addition we always discover new options of what Igrafx can do and allow us to develop the projects that we carry out as a team. Review collected by and hosted on G2.com.

Response from Robert Thacker of iGrafx

Thank you Tracy for your review and support of iGrafx. We would love to speak to you further about your use of iGrafx for automation. Please contact us at the link below and use "Case Study" as your subject.

See how iGrafx improved
EO
Mechanical Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

IGrafx is very scalable tool for business management.

Its easy to use because its made of simple dynamics.

Has a very user friendly interface that is easy to customize and navigate.

Risks management tool focuses on providing users with a great experience.

Dragg and drop feature enable us to automate tasks and manage them while giving opportunities to improve productivity in our projects. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Despite IGrafx being considered expensive tool in our company is different because its services over do the cost. Its a good tool so nothing to dislike. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

Easy to use and learn how it works.

Has a very friendly customer service team.

Its a great experience when using IGrafx go for it. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

IGrafx enables us to manage the performance of different teams in our company by getting enough data information on their progess.

Its advantageous to use it because it helps store our information in data form securely. Review collected by and hosted on G2.com.

MK
Graphics Designer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

iGrafx is a very easy-to-use software. It focuses mainly on the features, which indeed is a key feature. The risk management tool focuses on functions and features to provide the users with a great experience. The user interface is not unnecessary complex, which indeed puts the users at ease. The software is pretty flexible which assures an easier change-making experience while working on it. The documentation process has become easier as well. The simulation process will provide the user with organized information which as a result helps to make more informed decisions. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

The symbol library seems pretty limited, so it can use some improvisation. The repository can give the users a hard time, as well. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

The product is easy to use and user friendly. At the same time, the product is resource-friendly and has a low operating cost. I would recommend this tool. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

iGrafx comes with a heap load of functionality and features, which indeed makes the user work easier. It is simple to create graphics on the platform that are pretty relative. It allows users to turn on the process map, which indeed is a great feature. Solving the few bugs and making some changes will be great though. Even though iGrafx is quite a decent business management tool, but as far as the price of the product goes, it lacks some important features. Therefore, having them solved and the introduction of some new updates will be incredible. Review collected by and hosted on G2.com.

Response from Robert Thacker of iGrafx

Thank you Mayur for your review, use, and support of iGrafx.

We would love to hear more from you about the features you would like to see added to iGrafx. Please contact us at the provided link.

See how iGrafx improved
Ruth C.
RC
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

With iGrafx we can now automate our organization systems to fit our daily needs. The FlowCharter in the user interface gives us clear information on our daily transactions. We can predict the risks which may occur after certain situation and take the necessary avoidance precautions. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

It has been great tool since we started using it in our organization and everything is running well. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

It is a great tool with very high performance that has transformed our business to higher level. I can give iGrafx all the stars from its effective functionality in our organization. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

It helps us to manage business processes and make clear decisions on our programs. It is very important in our company as it can enable us to predict certain risks and plan how to avoid them on time. Review collected by and hosted on G2.com.

Jared Z.
JZ
Robotic Process Automation Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

It is very easy to use, it is implemented quickly and without the need to have experience in the software.

Doing business mapping is very easy in a short time. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

I cannot limit anything negative about this product, it is a large platform with significant and good functions. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

Really everything that I have been able to see and use of Igrafx has been of great use to me and the company has found it great, it is a software with the necessary capacity to solve our problems. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

It seems to me a very useful tool for documentation processes, it also helps us reduce operating costs, and with Igrafx we can automate the registration and financial information of the organization.

A good development of diagrams flows and also creation of models with simple simulations, among many features that it offers us. Review collected by and hosted on G2.com.

Response from Robert Thacker of iGrafx

Thank you Jared for your review and support of iGrafx. We would love to chat with you about a possible case study related to your automation and reduction of operating cost. Please contact us at the link below and with the subject of "case study"

See how iGrafx improved
James R.
JR
Sales Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

It is easy to use and learn how it works. We can now automate tasks and manage them giving us an opportunity to focus on more productive duties. The performance of each and every team member is closely monitored and has led to great improvement on delivering tasks on time. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

It has been great platform and has enabled our organization to run smoothly without any challenge. We have not experienced any negative results from this tool. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

Setting and implementation of our goals has been very successful since we started using this platform. Our customers have been recognized and their raised issues on our brand and services have been catered for. I highly recommend this platform and I would rate it with 5 stars. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

It has helped us in ensuring automation of workflows is well managed. This platform has also enabled us to ensure each member performs the assigned duties effectively. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

iGrafx is very easy to use. It's very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

I wish there are more features in regards to KPI & process improvement Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

Business process and developing a centralized repository Review collected by and hosted on G2.com.