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iGrafx Reviews & Product Details - Page 2

iGrafx Overview

What is iGrafx?

iGrafx, a leader in intelligent process management, enables the world’s largest enterprises to turn process into a competitive advantage. iGrafx Process360 Live captures and connects critical business operations for detailed process mining, analysis, modeling, and optimization. In today’s competitive market, business leaders must align business objectives and IT systems, comply with industry regulations, automate business process, and identify and implement process efficiencies by undertaking initiatives such as RPA, Six Sigma and Lean. With iGrafx, businesses connect the dots across these efforts to deliver results, improvements, and increase return on investment. Learn more by visiting www.igrafx.com.

iGrafx Details
Discussions
iGrafx Community
Languages Supported
German, English, French, Italian, Japanese, Polish, Spanish, Chinese (Simplified)
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Product Description

The iGrafx Platform is a simple to use, web-based Business Process Management solution that allows you to unite your entire organization around driving operational excellence to deliver business performance.

How do you position yourself against your competitors?

With iGrafx you can:
- Identify, understand & optimize end-to-end processes
- Capture and connect critical business operations for detailed process mining
- Understand impact of process changes
- Visualize impact of risk to effectively mitigate / control
- Framework for continuous business transformation
- Identify key processes to automate to achieve strategy


Seller Details
Seller
iGrafx
Year Founded
1991
HQ Location
Tualatin, OR
Twitter
@iGrafx
667 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®

CL
Overview Provided by:

Recent iGrafx Reviews

SG
Sue G.Enterprise (> 1000 emp.)
4.0 out of 5
"Great for requirement elicitation sessions"
Great tool to use in team settings to document as-is and to-be processes. Get immediate agreement across teams on where the work occurs (or should...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"A complete set of tools with unique functionalities, for effective and efficient BPM."
1) What do I like about iGrafx cloud solutions? Excellent cloud concept (in my opinion, better and easier to understand than most competitors). Co...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Its a YES for iGrafx"
What I like the most about this tool is its ease of use which makes it easy to adapt. The technical support is above par and tries to provide the b...
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0 people requested security information

iGrafx Media

iGrafx Demo - Process360 Live
Manage enterprise compliance solutions and optimize company-wide procedures with just one platform
iGrafx Demo - Process Mining
Patent-pending process mining technology combines with machine learning and artificial intelligence in an easy-to-use, highly functional interface.
iGrafx Demo - Scenario Simulation
Utilizing scenario simulation with iGrafx Process360 Live allows companies the ability to establish an enterprise-wide approach to process excellence with reduced risk and increased efficiency.
iGrafx Demo - Process Modeling
iGrafx process modeling provides a robust and dynamic look at the processes that make up your business to inform optimization and increase market advantage.
iGrafx Demo - Performance, Risk, and Compliance
Identify opportunities and drive improvement through performance management, while ensuring that controls are in place to effectively manage risk and ensure compliance.
iGrafx Demo - Integrated Document Management
Full version control of all process-related documentation in a single source of truth.
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Video Reviews

88 iGrafx Reviews

4.6 out of 5
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88 iGrafx Reviews
4.6 out of 5
88 iGrafx Reviews
4.6 out of 5

iGrafx Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for iGrafxQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Utkarsh G.
UG
Business Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iGrafx?

Cloud integration

Drag & drop feature

Intuitive user interface Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Slowness for big maps

Sometimes throws http error Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

Make use of the training videos before using igrafx Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

Bpmn process maps

No need to send mails for review and approval Review collected by and hosted on G2.com.

Utkarsh G.
UG
Consultant
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about iGrafx?

Tagging the approvers and reviewers.

Drag and drop objects. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Lags a bit even when the map is not that big. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

Can use drag and drop and customise the objects. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

No more sending maps on mails. Review collected by and hosted on G2.com.

LE
Business Process Architect
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about iGrafx?

I like the versatility of functions and applications of the tool from mapping to simulations. Additional tools to include FMEA, SIPOC, Managed cycles and exploratory analysis. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Additional resources like the ability to effectively create Journeys are not transparent and connected. The resource manual does explains in bits and pieces but how to activate a custom map visual appears hidden or requiring external assistance. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

We are currently using iGrafx to solve documentation gaps and sharing for review and approval from subject matter experts and managers. We also are using the simulation function to model for capacity of resources. We benefit through insights gained on how processes connect or don't as a system, value stream and optimization of resources and inputs for future budget priorities. Review collected by and hosted on G2.com.

Response from Robert Thacker of iGrafx

Thank You Larry for your review and support of iGrafx. We would like to hear more about how you are working with Journeys. Please contact us at the link provided.

See how iGrafx improved
WS
Digital Marketing Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about iGrafx?

As it has helped us to redefine processes in a simple way and also to compare it with the previous process diagram, we like the "cycle management" option where those involved can give us their feedback, once we have sent it to them after the creation of the group that is directly involved with that process, and thus send us their impressions and suggestions. With Auto Layout, we are overjoyed by the variety of functions and alternative styles, creating flowcharts has never been so simple and effective. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

It is a product that allows us to analyze the processes, is technical but at the same time simple to understand, we can add phases of the processes without complication, a really simple and intuitive interface, so for the moment we have no complaints about this application Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

Widely recommended for consolidated companies that want to obtain maximum performance, have precision in each and every one of their processes, a software without complications or waste. Totally guaranteed ROI. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

It helped us to make decisions effectively and without loss of time, also when we realized that there were many processes that were obsolete, has allowed us to redefine in a simple and detailed way, also make a detailed comparison of the previous process and the current one, all involved are aware because with Igraf allows us to communicate through options where we can send the process and receive feedback, has allowed us to have 80% of our processes automated, also allows us to communicate to the whole team written and customizable processes in a simple and explicit way. Review collected by and hosted on G2.com.

Response from Robert Thacker of iGrafx

Thank you Wille for your review and continued support of iGrafx.

KL
Administrative Support Assistant III
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
MN
Junior Business Analyst
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iGrafx?

What hooks of this manager is that it allows to diagram the processes of our company with the inclusion of instruments that facilitate the analysis of each one of them. In this software we can coordinate from suppliers to manufacturers, the process flow, the step-by-step activities and the decision making in each stage. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

It has two points against it because the visual is not very friendly, the second point is that sometimes there is no quick response from the technical support, but otherwise the functional is essential and makes this software a necessary support for any organization whether small or medium. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

The price/quality ratio gives it superiority over other services, it is totally advisable to have igrafx to manage, it increases the efficiency of work groups because each one takes its role and gives the virtue of making each member of the work team and external teams responsible. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

At the moment we are implementing it in our work system, since it also allows us to delegate tasks from a higher to a lower level, it works perfectly in the structuring of departments and it has an organization method that facilitates its use, it also allows us to easily detect flaws in the processes. Review collected by and hosted on G2.com.

EB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iGrafx?

We like that it is a software that allows us to be in control of the processes of the organization, allows us to analyze, control and have well-defined processes, real graphics as a result is ensuring the workflow through flow charts by departments, we are also impressed by the function of real reports in a practical and original way combined with that has allowed us to be a transparent and reliable company for our new shareholders. The fact that we can have valuable information on time, in a transparent manner has helped us to minimize unnecessary disbursements and we are always aware of the approval flow of each area of the projects. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

It is a product that has worked perfectly, we have no doubts about it, installing it and making it part of our organization has been simple, all those involved have adapted very well, we are safe and confident with this software. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

It is a great program that allows project analysis, flow charts and also has easy interaction with other software, has allowed us to make process flow for what they can not imagine within the company, we recommend it as it is important in today's organizations, planning, designing strategies and processes and have accountability. More than recommended is indispensable. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

It has allowed us to raise our policy of transparency and honesty, each process is developed in a practical and secure, allowing us to gain the confidence of our employees and business partners, each project is being developed with reliable processes, the finances of our organization have been seriously benefited as it is well stipulated disbursements, expenses and lines of approval, is helping us save time and resources, we feel that we really have control of each project, everything is backed up in the cloud safely. Review collected by and hosted on G2.com.

FW
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iGrafx?

It is a new program that definitely has multiple functionalities that guarantee and increase the productivity of the organization, it allows us to save resources and to have at hand reports regarding the performance of the tasks, as well as to have the important analysis of costs in real time, in addition the approvals of processes have stopped being a tedious and late manual process, all the hierarchical scale is involved in real time of the situation of the process, the meetings have stopped being a problem, the reports and processes speak for themselves and can be approved even before finishing the meetings. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

Although it is a software for large companies perfectly can be used in a medium company that wants to improve and have real graphics and systematized processes, a little patience with technical support, but we are sure it is a very useful product. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

It is a useful, safe and avant-garde software, it has an interface that is pleasant, reliable and intuitive, it has a team that supports its functionality, we have seen an infallible improvement in the processes, its value in the organization is super profitable. We recommend it as professionals. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

Since we started using this software we have gone from manual controls to digital transformation, it is allowing us to develop the flow chart of our organization's processes, since we had not planned it efficiently and that has optimized resources, it has allowed us to have expert graphics of project analysis, in addition the fact of being a cloud-based software allows us to have information at hand 24 hours a day, 365 days a year, that has allowed us to be aware of the processes, stagnation and costs of our branches and most importantly our data is safe and protected. Review collected by and hosted on G2.com.

MF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iGrafx?

IGrafx is the tool that we use in the process of business transformation within the organization, and that is that it provides us with a number of characteristics that allow us a complete workflow and compatible with current business policies, helping in certain cases to improve and enhance them. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

IGrafx really lacks elements that are negative and at least in our experience we have not had any problems or failures. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

iGrafx is one of the pieces of the corporate gear that simplifies, ensures and adds value to the entire production chain of the organization, parameterizing and facilitating through processes in tune with new business trends, in order to increase productivity and value to the organizations Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

IGrafx is the tool that we use in the process of business transformation within the organization, and that is that it provides us with a number of characteristics that allow us a complete workflow and compatible with current business policies, helping in certain cases to improve and enhance them. Review collected by and hosted on G2.com.

HH
Global Support Lead
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about iGrafx?

iGrafx provides a series of features, to make business management an efficient task and that is that iGrafx is a platform that effectively integrates features for digital transformation, quality management, strategic business vision, organizational alignment among others, allowing to have in the organization greater control, reliability and security for the achievement of goals and achievement of business objectives. Review collected by and hosted on G2.com.

What do you dislike about iGrafx?

iGrafx is an excellent platform that is becoming more and more efficient and functional within the organization and so far has not presented significant flaws. Review collected by and hosted on G2.com.

Recommendations to others considering iGrafx:

iGrafx is the platform that facilitates the integral management process in organizations, it has multiple features that guarantee to increase productivity and add value to organizations through efficient processes and effective controls. Review collected by and hosted on G2.com.

What problems is iGrafx solving and how is that benefiting you?

iGrafx is the best solution for business management and is that it has various functions that facilitate organizational management and management in companies, it could be said that it is an all-in-one tool for business management. Review collected by and hosted on G2.com.