Save to My Lists
Claimed
Claimed

Top Rated Ideagen Mail Manager Alternatives

Ideagen Mail Manager Reviews & Product Details - Page 9

Ideagen Mail Manager Overview

What is Ideagen Mail Manager?

Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed. Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location. Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff. Dispute resolution is key in email management. As you can be sure you'll always be able to rely on an email in court, prove what's happened or who said what and find historical emails from years ago. Ideagen Mail Manager simplifies every part of managing your emails and gives you peace of mind that all your important data is safe and can be accessed by your team in seconds. Plus, our automated filing assistant means you can sit back and relax while we do all the hard work for you. Ideagen Mail Manager currently supports over 2,500 businesses and 70,000 users across multiple industries worldwide.

Ideagen Mail Manager Details
Languages Supported
English
Show LessShow More
Product Description

Ideagen Mail Manager is your email management solution for Outlook, enabling project and client-based organisations take back control of their email. Allowing you to find any project or client email in seconds to speed up the dispute resolution process, ensure your email filing processes are followed for regulatory compliance and total control over project correspondence.


Seller Details
Seller
Ideagen
Year Founded
2000
HQ Location
Ruddington, Nottingham
Twitter
@Ideagen_
2,211 Twitter followers
LinkedIn® Page
www.linkedin.com
1,181 employees on LinkedIn®
Ownership
LSE: IDEA
Description

Ideagen helps the quiet voices and safe hands that protect organisations - a name trusted globally to deliver world-class, innovative regulatory and compliance software. Our portfolio of solutions and services help solve complex quality, EHS, collaboration, risk, audit and compliance challenges in highly regulated industries such as aviation, financial services, life sciences, healthcare and manufacturing.


Samantha H.
SH
Overview Provided by:
Insight Manager at Ideagen Plc

Recent Ideagen Mail Manager Reviews

Tiffany C.
TC
Tiffany C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Works perfectly for Classic Outlook but Classic Outlook only."
Following feedback only applies to Classic Outlook: Search function easy to use Features in the search function make it easy to find exactly what...
EB
Emma B.Small-Business (50 or fewer emp.)
5.0 out of 5
"makes sharing and finding emails easier!"
The ability to find an email from anyone in the company past or present so seamlesly. Once set up the folders work well to file. We all use this on...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Ideagen is tempermental - when it works - great! when it doesn't its fustrating"
Easy to organise emails when it works and keeping emails tidy
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Ideagen Mail Manager Media

Answer a few questions to help the Ideagen Mail Manager community
Have you used Ideagen Mail Manager before?
Yes

99 Ideagen Mail Manager Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
99 Ideagen Mail Manager Reviews
4.2 out of 5
99 Ideagen Mail Manager Reviews
4.2 out of 5

Ideagen Mail Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ideagen Mail ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Mechanical or Industrial Engineering
EM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

We have used Mail Manager for several years. We now have over 200,000 emails filed. Looking for a specific email is quick and easy using Mail Manager's search feature. Emails are no longer buried in users' computers. They are available to anyone doing research. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Mail Manager does not support Apple's M1 chip. In the past, we could use Parallels to run a virtual copy of Windows and then use Mail Manager on a Mac. We realize that the M1 chip is new, but we encourage Ideadgen to promptly support it. Review collected by and hosted on G2.com.

Recommendations to others considering Ideagen Mail Manager:

Prior to Mail Manager, each employee kept incoming and outgoing emails in his/her computer. Mail Manager allows us to file them in project folders. Everyone in our company has access to the email files most project folders, but some folders are password protected for privacy reasons. Using Mail Manager's search feature, an employee can quickly find an email that was written by someone else years ago. When a key staff members leaves the organization, we still have access to his/her emails.

This only works if everyone files every email. That takes only a few seconds. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

The benefits to our organization are huge. We have become dependent on Mail Manager's search feature. We recently moved our emails from an on-premise server to SharePoint in the cloud. Now, remote users can file and search without connecting to the on-premises serve via VPN. Review collected by and hosted on G2.com.

Kim C.
KC
P
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

The filing is straight forward and easy to use with various good recall options when you need to retrieve an email back to the inbox. The support team are great too. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Mail manager is best used with One Drive but our company uses Dropbox which means sadly we can't use the mail manager app on our mobile phones. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Filing speeds were a bit of an issue for us with other software when bulk filing. Mail Manager is quicker. Review collected by and hosted on G2.com.

Verified User in Construction
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Mail Manager?

The most helpful are the daily reminders and summaries of work that i receive on daily basis. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Nothing much actually, i prefer to receive at the end of the day or week a reminder on email i missed replying to. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

It is helping me by sending some sort of reminders and somehow arranging a to-do list. Yes i feel more productive with it Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

Easy to file project emails with one click. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

No self-serve in adding/removing users and licensing. Instead of managing our account through a portal, everything needs to go through the sales rep/tech support. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Save time in filing emails. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

Ability to store e-mails for future use with a date & time stamp on e-mails / attachments. This allows you to confirm back to others when they sent / received information Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Really, I don't dislike anything. However, setting up filing locations can be a bit of a bore, but that is more to do with our project filing system Review collected by and hosted on G2.com.

Recommendations to others considering Ideagen Mail Manager:

It is the best for saving e-mails Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Ability to store e-mail centrally for the whole team to access and ability to re-visit correspondence / timeline in relation to projects Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

Mail Manager has proved invaluable as it ensures that messages can be quickly and securely stored to each job file, with the application also providing suggested locations. The application also enables quick searching emails within a job or wider, by sender/recipient, date or keyword and allows all staff to access relevant emails. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

There are no real negatives to Mail Manager from our experience. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Securely storing emails within each job file ensures that emails are not misplaced or lost and can be easily searched and recovered for reference. Review collected by and hosted on G2.com.

Nathan P.
NP
Project Manager - Alberta Land Surveyor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

search emails regardless of who received them, easy to find critical correspondence Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

need a mobile app, was initially difficult to setup (for some unknown technical reasons), however, it was resolved eventually. Review collected by and hosted on G2.com.

Recommendations to others considering Ideagen Mail Manager:

I remember it being a bit difficult to get set up (tech reasons unknown to me) Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

record-keeping and logical filing of email, making it easier to find critical correspondence Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

Ease of searching for emails sent and received Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

The new look search window! Soe time cnabe a bit slow Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Bringing all out mail traffic into one place adn away from individual mailboxes Review collected by and hosted on G2.com.

Brian C.
BC
CADD Designer / IT Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

Simple to Use! It requires the user to pick a folder to save to, prior to sending the email. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Nothing, It's Great! We really like it and it's easy! Review collected by and hosted on G2.com.

Recommendations to others considering Ideagen Mail Manager:

Give it a shot! You won't regret it! Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

It solved our problem with users keeping emails (project-related) locked up in their inboxes. Review collected by and hosted on G2.com.

JB
IT administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Mail Manager?

How it adapts to our data structure. The search engine. Easy configuration and deployment. Detection of duplicate email. Configuration options. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Offload the email storage out of the email system onto the files storage system. Index and search can be resource consuming if the folder contains a lot of elements Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Structure data so that all the players in a project can access the information. Give an easy by project archiving. Review collected by and hosted on G2.com.