Superhuman Mail Reviews & Product Details

Superhuman Mail sets a new minimalist standard for email clients. Even with its clean, simple UX, it still feels remarkably capable—genuinely powerful. I’ve used it on and off over the past few years, and when I signed up again recently, I noticed that new AI functionality had been added. That feature has already saved me a ton of time.

I’m one of those people who keeps important information in emails for years, and for the first time, Superhuman Mail’s AI tools let me quickly find and analyze that stored data. That alone makes the product worth using for me. On top of that, it also makes my day-to-day email processing much more efficient. Faster, more efficient email with a great UX—what more could a contemporary professional ask for? Review collected by and hosted on G2.com.

There isn’t much to dislike about Superhuman Mail, but there is a bit of a learning curve. To get the most out of this product, it helps to take the time to learn the keyboard shortcuts and the workflows built into it, since they’re designed to make everything feel much more efficient. Review collected by and hosted on G2.com.

I like the split inbox feature and the automated and scheduled follow up features. Using the various keyboard shortcuts is very helpful and time saving. I also find the search feature more powerful than other email platforms I use, which is a blessing! Review collected by and hosted on G2.com.

I wish there was a little more functionality about creating split inboxes. For example, I'd like to group more than one person together in a unique inbox and not just use the "VIP" box. I also wish I could have a better email signature. My coworkers use Outlook and have branded, pretty, signatures and I'm unable to do that on Superhuman. Review collected by and hosted on G2.com.

I like the speed with which Superhuman Mail works and that it integrates with Gmail, which is my primary email. I appreciate that it trains you to use keyboard shortcuts, as they are faster than mouse strokes and better ergonomically. They've also done a good job at beginning to integrate AI, which is very helpful. Today, for instance, I was able to run my emails back through AI and improve them, which was very helpful. Additionally, AI is helpful in categorizing emails and putting them into separate inboxes. Review collected by and hosted on G2.com.

It's really the downside of the keyboard shortcuts and so forth. One of the things is that there's certain things that you can't do as easily and it's because of the way that it's geared for it to be keyboard driven. Organizing the emails, I use tags a lot, so organizing the emails sometimes is not as intuitive as it is in Gmail, but overall, I still find it very, very useful. The pluses way outweigh the negatives. Review collected by and hosted on G2.com.

I like Superhuman Mail's excellent interface, keyboard shortcuts, and follow-up features. The AI feature is great for drafting individual emails and analyzing a large number of emails to produce a composite report of action items. I was positively overwhelmed by the quality and breadth of the reports I got using the AI. I also enjoy the CRM integration feature, which makes it easy to create CRM contacts. Setting up Superhuman Mail was easy for me. Review collected by and hosted on G2.com.

The opening screen is my inbox. When I want to write a quick email I get distracted and overwhelmed by the unread messages. I need a configurable default screen, perhaps a quiet dashboard or my calendar or a compose email page or a smart command center. I've written a number of times with feature suggestions. I get a quick acknowledgement of receipts but no visibility on whether my suggestions are going to be implemented at all or, generally, what the roadmap is. Review collected by and hosted on G2.com.

Sorting of incoming emails into categories that I can process differently. Speed of keyboard shortcuts and overall performance. Review collected by and hosted on G2.com.

Biggest issue, and one that stops me using Superhuman for my business email account is that there is no preview panel for emails. I need to be able to use a keyboard down arrow to go down the list of new emails and read the email without having to go into it.

I receive a large number of monitoring emails and the simple action of having to enter the email and then exit is one step too many.

I've also found that Superhuman struggles with my business email account as I have over 100,000 historical emails. Review collected by and hosted on G2.com.

I use Superhuman Mail for all of my email needs, and I especially love the snippets and read receipts. The read receipts help me know who is most interested in my emails or who is waiting for follow-up, so I can check-in with them. The snippets are great for setting templates that I need to send to a lot of people, but I don't want to send a mass email. It just makes everything so much quicker, and repeatable actions are much easier. The quick key commands are awesome and save time, helping me focus on the highest priority items first. Review collected by and hosted on G2.com.

I wish I could highlight words and that I could put emojis in easier. There could be a little bit more of the formatting options that you get from a standard email client. Review collected by and hosted on G2.com.

Superhuman Mail helps me keep my inbox organized and allows me to get through emails quicker. I really like the shortcuts that let me navigate quickly through what's important, reply, and archive emails effortlessly. The ability to reach inbox zero really relieves a mental burden for me. I also appreciate the auto label and auto archive features, and the scheduling capability for follow-ups, with emails returning to my inbox when I'm ready. This organization really helps me manage my day better. Integrated calendars are a huge plus too. The setup was extremely easy, with some of the best onboarding and walkthrough tutorials I've ever experienced. Review collected by and hosted on G2.com.

I think the calendar features can be improved. I believe the calendar isn't necessarily fully featured. It is a mail client after all, but Google Mail and Google Calendar go so hand in hand that being able to schedule events with the full features that you can do through Google Calendar would be really helpful. Basic event creation is available, but more advanced features such as recurring meetings and multi-day meetings is currently missing. Review collected by and hosted on G2.com.

I use Superhuman Mail for managing multiple inboxes efficiently. It does a good job of keeping each one orderly and allows me to reply quickly to any urgent messages. I appreciate how it sends me reminders within two or three days to follow up on emails if I haven't received a response. This feature ensures that my outgoing messages are followed up on a timely basis. The initial setup was pretty straightforward as it just involved connecting to my Gmail account. Review collected by and hosted on G2.com.

I realized that I have to install a client on each machine because I access email from multiple computers like a Mac and a PC. I have to set it up every single time instead of having a cloud profile that syncs across devices. Superhuman Mail does not review attachments, so if I'm submitting a PDF or spreadsheet, it's not reading the content or context. I kinda wish it was more robust to do a little bit more for the monthly subscription. On the mobile interface, having quicker shortcuts would be nice, like for deleting emails versus the 'done' feature, which is more like archiving and can hog up storage. Review collected by and hosted on G2.com.

I really like the split inbox feature and the remind me functions in Superhuman Mail. The split inbox lets me collate similar emails together to help me review them quicker. I can have a split inbox for very important people who I work with and also split other noisy emails like calendar notifications and Gong notifications into its own inbox, which helps me quickly churn through those. The remind me function enables me to chase up customers on their actions or chase up colleagues on their actions. I also appreciate how easy it was to set up Superhuman Mail; it was up and running quite quickly with no complaints. Review collected by and hosted on G2.com.

Using the mobile is a little bit more challenging with the split inbox. But apart from that, it's fine. Personally I think the mobile version should be about churn through emails and not have a tonne of functionality. If I'm stuck in a queue, I'd like to quickly cull some emails. Perhaps a Email Cull Mode could be implemented for this very purpose, a mode that dumbs down the email review process for the purpose of culling. Review collected by and hosted on G2.com.

I use Superhuman Mail daily to efficiently manage my work inbox. I appreciate how it eliminates spam, promotions, and non-important communication, ensuring I only read important items. I love the commands; they're super easy to learn and fast to use. The initial setup was super easy and fast, even for someone who isn’t very tech-savvy. I definitely give it a 10 when recommending it to others. Review collected by and hosted on G2.com.

The browser could be more visible. The icon for the browser is not very prominent, so it's a little difficult for newer users to locate it. Maybe it could be a search bar instead, like in Gmail, or have it look a bit more like search bars in traditional email providers. Review collected by and hosted on G2.com.