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Ideagen Mail Manager Reviews & Product Details - Page 8

Ideagen Mail Manager Overview

What is Ideagen Mail Manager?

Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed. Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location. Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff. Dispute resolution is key in email management. As you can be sure you'll always be able to rely on an email in court, prove what's happened or who said what and find historical emails from years ago. Ideagen Mail Manager simplifies every part of managing your emails and gives you peace of mind that all your important data is safe and can be accessed by your team in seconds. Plus, our automated filing assistant means you can sit back and relax while we do all the hard work for you. Ideagen Mail Manager currently supports over 2,500 businesses and 70,000 users across multiple industries worldwide.

Ideagen Mail Manager Details
Languages Supported
English
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Product Description

Ideagen Mail Manager is your email management solution for Outlook, enabling project and client-based organisations take back control of their email. Allowing you to find any project or client email in seconds to speed up the dispute resolution process, ensure your email filing processes are followed for regulatory compliance and total control over project correspondence.


Seller Details
Seller
Ideagen
Year Founded
2000
HQ Location
Ruddington, Nottingham
Twitter
@Ideagen_
2,211 Twitter followers
LinkedIn® Page
www.linkedin.com
1,181 employees on LinkedIn®
Ownership
LSE: IDEA
Description

Ideagen helps the quiet voices and safe hands that protect organisations - a name trusted globally to deliver world-class, innovative regulatory and compliance software. Our portfolio of solutions and services help solve complex quality, EHS, collaboration, risk, audit and compliance challenges in highly regulated industries such as aviation, financial services, life sciences, healthcare and manufacturing.


Samantha H.
SH
Overview Provided by:
Insight Manager at Ideagen Plc

Recent Ideagen Mail Manager Reviews

Tiffany C.
TC
Tiffany C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Works perfectly for Classic Outlook but Classic Outlook only."
Following feedback only applies to Classic Outlook: Search function easy to use Features in the search function make it easy to find exactly what...
EB
Emma B.Small-Business (50 or fewer emp.)
5.0 out of 5
"makes sharing and finding emails easier!"
The ability to find an email from anyone in the company past or present so seamlesly. Once set up the folders work well to file. We all use this on...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Ideagen is tempermental - when it works - great! when it doesn't its fustrating"
Easy to organise emails when it works and keeping emails tidy
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Ideagen Mail Manager Media

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99 Ideagen Mail Manager Reviews

4.2 out of 5
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99 Ideagen Mail Manager Reviews
4.2 out of 5
99 Ideagen Mail Manager Reviews
4.2 out of 5

Ideagen Mail Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ideagen Mail ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Joel N.
JN
Operations Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

Mail Manager is simple to use and provides options for quickly filing emails, it even provides suggested locations. The speed and reliability of the search function ensures that emails can be located quickly. Locations allow every team member to find all emails related to a specific project. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Once you have opened an email it sometimes struggles to open the email again in quick succession. Only one person can view the email at the same time. Could it be set so that multiple people can open as read only? Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Filing of emails is no longer an issue and we have hugely reduced who is copied into emails thus creating a much more efficient process instead of issuing information just in case. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

The search functions are excellent and grouping emails across the team (and deleting duplicates) is very useful Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

The emails are temporarily duplicated in the inbox and in the chosen server save location, some training is probably required to manage this Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

The search function makes referencing back to archived emails far easier than it ever was before and they are organised in a much better way Review collected by and hosted on G2.com.

Kelly R.
KR
Director/Principal, Architect AIBC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

efficiency to file emails and ability to find emails from colleagues Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

limitations of archiving emails only on my desktop (limited ability on my mobile) Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

none Review collected by and hosted on G2.com.

KV
Director and Trustee
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

The ability to search easily for archived emails a lifesaver. Definitely the best tool on the market. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

The interface on the phone is very slow and clunky. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

The ability for all staff to find correspondence related to a project even after other members of the team may have moved on. Review collected by and hosted on G2.com.

DL
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

Speed of filing, speed of finding, team working to one storage location, pop up when sending email, etc etc etc......so many great advantages Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

No pricing policy for the small user with less than 5 users. eg, pricing policy for single user (eg, solo practitioner or retired practitioner, ie me when i retire shortly). There is a massive market out there for lower number users. I know many solo or 2 person practices that do not take up because of cost.

Essentially, this is an "app", so why not make it cheap and hit a massive market rather than an expensive / low volume market? Needs better marketing to an all-user market. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Multi-user filing into one place. Emails staying in the outbox not filed is resolved Review collected by and hosted on G2.com.

Scott A.
SA
Architectural Technologist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Mail Manager?

The automatic filing prompts and ease of accessing my colleagues emails filed on a project by project basis Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

only that once incoming emails are filed they cant form a reminder, usually I don't file them until they're dealt with to overcome this. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

More or less automatic filing, accessibility to old emails and more organised inbox Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Ideagen Mail Manager?

The fact that I can search for emails that were not sent to me for information Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

The fact that you can't copy an email out of MM to paste-attach to an outlook email you are writing Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

All correspondence in one place rather than dispersed throughout the company Review collected by and hosted on G2.com.

Catherine S.
CS
Data Controller
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

There customer support has been great and very accomadating Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

We can not use the app has it is linked to our server not a sharepoint. Review collected by and hosted on G2.com.

Recommendations to others considering Ideagen Mail Manager:

When doing the training, make sure to actually have Mail Manager installed on everyone's PC as we didn't do that and it I think it would have benefited the staff more. This was our own fault though. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

It has really solved a huge issue we had with communication. As poeple are working from home more we have more access now to review other peoples emails etc. Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

Clears out my In Box and creates a record for all Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

It needs to be "rebooted" too often with updates. Like the classic search engine better than the new one. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Gets rid of redundant emails, clears up all in boxes Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about Ideagen Mail Manager?

Filing up emails with suggestions regarding project numbers. I like a pop-up window in Outlook, so there is a chance to verify your email recipients, title, etc., before final sending an email. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Mail Manager affects Windows workflow by deselecting active windows, no matter what application you work on, so you keep typing without desired results. This issue was tracked down to the mail manager, and everything is back to normal after uninstalling it. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

When more than one project member communicates with clients, project communications might be challenging. Mail Manager allows us to avoid gaps in the communication chain. Review collected by and hosted on G2.com.