Ideagen Mail Manager
Editedit
Ideagen Mail Manager
By Ideagen
Show rating breakdown
4.2 out of 5 stars
See all 99 Ideagen Mail Manager reviews
Save to My Lists
Claimed
Claimed
This profile has been claimed by Ideagen Mail Manager, but it has limited features.
Do you work at Ideagen Mail Manager? Upgrade your plan to update branding and connect with profile visitors!

Top Rated Ideagen Mail Manager Alternatives

Help Scout
(407)
4.4 out of 5
Visit WebsiteNew Tab
SponsoredYou’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Hiver
(1,168)
4.6 out of 5
Superhuman
(802)
4.7 out of 5
See all Ideagen Mail Manager Alternatives

Ideagen Mail Manager Reviews & Product Details - Page 7

Editadmin

Ideagen Mail Manager Overview

Editedit
What is Ideagen Mail Manager?

Businesses are either trying to incorporate better email management as part of how they deal with client requests and information, or those who have processes already around managing email are trying to ensure those processes are being followed. Effective email management enables organizations to manage claims, resolve disputes, take back control over project correspondence and reduce the risk of losing sensitive information by ensuring all email is properly filed in a central location. Ideagen Mail Manager is an email management solution for Outlook designed to help project and client-based businesses have complete control of their email. We work with businesses where email management affects their ability to manage claims, project disputes, and the productivity of their staff. Dispute resolution is key in email management. As you can be sure you'll always be able to rely on an email in court, prove what's happened or who said what and find historical emails from years ago. Ideagen Mail Manager simplifies every part of managing your emails and gives you peace of mind that all your important data is safe and can be accessed by your team in seconds. Plus, our automated filing assistant means you can sit back and relax while we do all the hard work for you. Ideagen Mail Manager currently supports over 2,500 businesses and 70,000 users across multiple industries worldwide.

Ideagen Mail Manager Details
Discussions
Ideagen Mail Manager Community
Languages Supported
English
Show LessShow More
Product Description

Ideagen Mail Manager is your email management solution for Outlook, enabling project and client-based organisations take back control of their email. Allowing you to find any project or client email in seconds to speed up the dispute resolution process, ensure your email filing processes are followed for regulatory compliance and total control over project correspondence.

Seller Details
Seller
Ideagen
Year Founded
2000
HQ Location
Ruddington, Nottingham
Twitter
@Ideagen_
2,211 Twitter followers
LinkedIn® Page
www.linkedin.com
1,181 employees on LinkedIn®
Ownership
LSE: IDEA
Description

Ideagen helps the quiet voices and safe hands that protect organisations - a name trusted globally to deliver world-class, innovative regulatory and compliance software. Our portfolio of solutions and services help solve complex quality, EHS, collaboration, risk, audit and compliance challenges in highly regulated industries such as aviation, financial services, life sciences, healthcare and manufacturing.

Samantha H.
SH
Overview Provided by:
Samantha Hepworth-Bourne
Insight Manager at Ideagen Plc

Recent Ideagen Mail Manager Reviews

Tiffany C.
TC
Tiffany C.Small-Business (50 or fewer emp.)
4.0 out of 5
"Works perfectly for Classic Outlook but Classic Outlook only."
Following feedback only applies to Classic Outlook: Search function easy to use Features in the search function make it easy to find exactly what...
Read more
EB
Emma B.Small-Business (50 or fewer emp.)
5.0 out of 5
"makes sharing and finding emails easier!"
The ability to find an email from anyone in the company past or present so seamlesly. Once set up the folders work well to file. We all use this on...
Read more
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Ideagen is tempermental - when it works - great! when it doesn't its fustrating"
Easy to organise emails when it works and keeping emails tidy
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Ideagen Mail Manager Media

Answer a few questions to help the Ideagen Mail Manager community
Have you used Ideagen Mail Manager before?
Yes

99 Ideagen Mail Manager Reviews

4.2 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
  • Company SizeExpand/Collapse Company Size Filter
  • User RoleExpand/Collapse User Role Filter
  • CategoryExpand/Collapse Category Filter
  • IndustryExpand/Collapse Industry Filter
  • RegionExpand/Collapse Region Filter
The next elements are filters and will change the displayed results once they are selected.
  • Sort By:
    G2 Sort
99 Ideagen Mail Manager Reviews
4.2 out of 5
  • Sort By:
    G2 Sort
99 Ideagen Mail Manager Reviews
4.2 out of 5
  • Sort By:
    G2 Sort

Ideagen Mail Manager Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Ideagen Mail ManagerQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Here's how.
Erik E.
EE
System Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

Mail manager allows us to easily file and archive project-related emails, attachments, and other notes related to individual projects; complete with a full indexed text search. This allows us to keep a clean paper trail regardless of staffing changes and backend system changes. We love the Explorer integration as well - this allows us to create well crafted, human readable and yet clickable links to files and folders in our structure. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

It's an Outlook add-in, so Outlook may flag it as "slow or disabled" addons sometimes. Additionally, several of our users ONLY use the "Copy Mail Manager link" function, and sadly that is a licensed function that we have to pay for. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

We're required to keep a paper trail of communication regarding each project. Mail Manager allows us to file and store these emails, and as the project lifecycle progresses and new people are added and removed they can be brought up to speed quickly. Additionally, this paper trail helps us with any questions regarding the project's previous communications, decisions, etc. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
AL
Senior Network Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Ideagen Mail Manager?

Simple to use once you're used to it and automate. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

No central indexing. Changing computers is a hassle Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Central repository for emails Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
PR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Mail Manager?

Very easy to use, very easy to implement as an Administrator and all the team are currently using it! Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

No real dislikes on this system, no complaints at all. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

As a business, ensuring key informations from clients (such as contract information, scope changes etc.) are saved within the correct location is vital. Mail Manager makes it a lot easier to save this information by providing handy prompts to our staff. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
SM
Business Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

How easy it is to use, especially once the initial set up is done. Email are saved and stored effortlessly. It has made our company so much more organised. Have never experienced an email storage software so easy and efficient to use. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

The initial set up was a bit time consuming although I have since found there have been improvements. When new licensees have been added it has been a lot easier. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

File storage that is streamlined across the business allowing everyone to see emails relating to a specific client or job. Emails can be stored exactly as we want them. Couldn't be better! Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Verified User in Mechanical or Industrial Engineering
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ideagen Mail Manager?

Keeps me organised and I like the automation Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Some files I don't feel need to be filed in this manner Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

It keeps a good trail of communication, easy to go back on if required Review collected by and hosted on G2.com.

Show More
Show Less
Response from Maria Aksiantsiuk of Ideagen Mail Manager
Editedit

Thank you for sharing your experience with Ideagen Mail Manager in June 2023. We’re glad you found the organizational features and automation helpful in streamlining workflows.

Since your review, we’ve made updates, including improved file management, based on user feedback. We hope these changes address your concerns. If you have questions or suggestions, our support team or your account manager is ready to assist—feel free to reach out.

Thank you again for your insights—they’ve been key in helping us improve.

Kind regards,

The Ideagen Team

Helpful?
Share
Admin Approval Link
Verified User in Mechanical or Industrial Engineering
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about Ideagen Mail Manager?

Mail Manager is an excellent product for the AEC industry. Prompts to file, make it used more by my employees Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Nothing at this point. We are very happy with the softwared. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Getting emails filed to our project directories on the network. Review collected by and hosted on G2.com.

Show More
Show Less
Response from Maria Aksiantsiuk of Ideagen Mail Manager
Editedit

Thank you for your kind review and for sharing your experience with Ideagen Mail Manager back in May 2023. It’s wonderful to hear that at the time, you found it to be a great fit for the AEC industry and that the filing prompts were effective in driving employee adoption.

We hope the solution has continued to meet your needs since then. If you’re still using Ideagen Mail Manager and have any questions or require assistance, please don’t hesitate to reach out to our support team or your account manager – we’re here to help.

Thank you again for your feedback, and we appreciate the opportunity to have supported your email management journey.

Kind regards,

The Ideagen Team

Helpful?
Share
Admin Approval Link
HC
Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

All staff can review and search project-specific emails. The search facility has various filters that allow you to narrow down the search criteria. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

It sometimes creates multiple project files in Outlook and cannot be linked to iPhone IOS mail when filing emails to a server. New folder locations cannot always be created without technical support as it fails to link through to Mail Manager. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Keeping a record of all sent and received emails in a central location. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
NE
Business Systems Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Ideagen Mail Manager?

How you are able to easily file to projects specific locations or cloud-based filing. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

There is not much to dislike., No, everything works fine. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

It's making it much easier for our engineers to sort and organise their project emails. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
AD
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
Incentivized Review
What do you like best about Ideagen Mail Manager?

No need to manually file mail with outlook, and its easier to search filed items using the mail manager menu Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

Sometimes the interface can be a bit laggy and not too responsive Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

Simplify Mail Filing Process Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link
Jenny M.
JM
Graduate Architect
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Ideagen Mail Manager?

How user friendly a platform it is to use. You can keep track of emails very easily. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Mail Manager?

It was difficult to find how to join a joined folder for filing group emails but once that was set up it was easy to use. Review collected by and hosted on G2.com.

What problems is Ideagen Mail Manager solving and how is that benefiting you?

It allows me to view emails others have filed that were not originally sent to me. Review collected by and hosted on G2.com.

Show More
Show Less
Helpful?
Share
Admin Approval Link

Ideagen Mail Manager Comparisons

Compare Hiver vs. Ideagen Mail Manager
Compare Hiver vs. Ideagen Mail Manager
Ideagen Mail ManagerVSHiver
Compare Ideagen Mail Manager ratings to similar products

Explore More

Best Task Management Software
Google Cloud Translation API reviews
Vaccine Tracking
Google Cloud Run reviews
Cloud Storage Security
Medium of Exchange
RFP Templates
Intent Data
Pros and Cons Details
Ideagen Mail Manager