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IcebergIQ Reviews & Provider Details - Page 2

IcebergIQ Overview

What is IcebergIQ?

IcebergIQ has conducted thousands of win/loss and churn interviews for B2B SaaS companies, gathering candid feedback from their prospects and customers. Our interviews are conducted using an internally developed Buyer As Hero® methodology that has demonstrated proven results since 2008. IcebergIQ is known for delivering deep insights and having close, collaborative relationships with customers, helping to inform their strategies by surfacing blind spots, competitive intelligence, and feedback along the buyer journey – from messaging to sales, signature, and onboarding right through to renewal. IcebergIQ typically works with CEOs, Marketing, Product Marketing, and Customer Success leaders as well as private equity and venture capital firms. Individual study or ongoing program types include win/loss and churn analysis, onboarding studies, health checks, and case studies, to name a few. Interviews can be delivered in English or French.

IcebergIQ Details
Languages Supported
English, French
Services Offered
Win/loss & churn analysis
Locations Serviced
Canada, United States
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Provider Description

IcebergIQ has helped 100+ B2B SaaS companies by conducting thousands of win/loss and churn interviews to gather candid feedback from prospects and customers. The interviews are conducted using an internally developed Buyer As Hero® methodology, with proven results since 2008. The company is known for delivering deep insights and having very close and collaborative relationships with their customers, helping to inform their strategies by surfacing blind spots, competitive intelligence, and feedback along the buyer journey – from messaging to sales, signature, and onboarding right through to renewal. IcebergIQ typically works with CEOs, Marketing, Product Marketing, and Customer Success leaders as well as private equity and venture capital firms. Individual study or ongoing program types include win/loss and churn analysis, onboarding studies, and case studies, to name a few. Interviews can be delivered in English and French.


Seller Details
Seller
IcebergIQ
Year Founded
2019
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Description

IcebergIQ has conducted thousands of win/loss and churn interviews for B2B SaaS companies, gathering candid feedback from their prospects and customers. Our interviews are conducted using an internally developed Buyer As Hero® methodology that has demonstrated proven results since 2008. IcebergIQ is known for delivering deep insights and having close, collaborative relationships with customers, helping to inform their strategies by surfacing blind spots, competitive intelligence, and feedback along the buyer journey – from messaging to sales, signature, and onboarding right through to renewal. IcebergIQ typically works with CEOs, Marketing, Product Marketing, and Customer Success leaders as well as private equity and venture capital firms. Individual study or ongoing program types include win/loss and churn analysis, onboarding studies, health checks, and case studies, to name a few. Interviews can be delivered in English or French.


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Recent IcebergIQ Reviews

Verified User
G
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Great partnership, better results!"
The team at IcebergIQ knows what they're doing and always produces great results. Even when struggling to get respondents on the rare occasion, the...
Randy W.
RW
Randy W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Super value extension of our team"
The team is completely committed to helping our team understand what is happening and brainstorming ways to address
Piper B.
PB
Piper B.Enterprise (> 1000 emp.)
5.0 out of 5
"Great partner, great insights"
Thoroughness, strong partnership, great understanding of our business and market

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12 IcebergIQ Reviews

4.9 out of 5
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12 IcebergIQ Reviews
4.9 out of 5
12 IcebergIQ Reviews
4.9 out of 5

Overall Review Sentiment for IcebergIQQuestion

Communication
0 (Worst)
10 (Best)
Responsiveness
0 (Worst)
10 (Best)
Execution Ability
0 (Worst)
10 (Best)
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G2 reviews are authentic and verified.
Verified User in Computer Software
PC
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about IcebergIQ?

-Great team to work with

-Thorough analysis

-Interview process Review collected by and hosted on G2.com.

What do you dislike about IcebergIQ?

-Using airtable requires some in-depth knowledge/know how to sift through the volume of insight available Review collected by and hosted on G2.com.

What problems is IcebergIQ solving and how is that benefiting you?

Capturing unfiltered voice-of-the-customer feedback and insights on what our company is doing well and how we can improve. Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about IcebergIQ?

Their knowledge and responsiveness. They were great to work with Review collected by and hosted on G2.com.

What do you dislike about IcebergIQ?

Nothing that i can think of. There are no weaknesses Review collected by and hosted on G2.com.

Recommendations to others considering IcebergIQ:

Use them without hesitation Review collected by and hosted on G2.com.

What problems is IcebergIQ solving and how is that benefiting you?

Getting insights from lost opportunities Review collected by and hosted on G2.com.