IBM Sterling Order Management Pros and Cons

Single point of contact application with all the supply channels to monitor to demand needs

Alerts and updates with accurate information Review collected by and hosted on G2.com.

Documentation

limited presence in global operations

warehouse management Review collected by and hosted on G2.com.

efficient software, greater visibility easy integration Review collected by and hosted on G2.com.

tech issues qre not resolved easily take time Review collected by and hosted on G2.com.

It's very user friendly. Everything you can find on IBM portal or Java docs . Review collected by and hosted on G2.com.

There is no guidance or training available in google . Also you can find any answers in google Review collected by and hosted on G2.com.

Can access the data very easily and help in accumulating the info Review collected by and hosted on G2.com.

Hacking can be done it system is not used properly Review collected by and hosted on G2.com.

It provide superior customer service and very helpfull Review collected by and hosted on G2.com.

Nothing as such only the delivery date should be improved Review collected by and hosted on G2.com.

The interface and ease of use.

Ai capabilities helps predictive analysis Review collected by and hosted on G2.com.

Nothing as of now as it's reallly evolving Review collected by and hosted on G2.com.

It is the best Order management platform out there and we have been using it since it was out in the market.. it is really easy to understand and provides various features to make enhancements or make integrations with other applications etc.. it is also a flawless product with very little bug fixes needed.. it has many features that are very useful for the flawless movement of order from one stage to another.. Review collected by and hosted on G2.com.

I cannot think of any but I guess it will be its look I guess and that too because it is really old and tht is how it was designed to look.. but the configurator could use a little more changes other than that I do not have any problems as such.. Review collected by and hosted on G2.com.

Robust, Flexible to modify, Ease of integration, multiple rules and combination can be configured, All logics work at SKU/quantity level which is ideal Review collected by and hosted on G2.com.

User Interface is not friendly. API driven model sometimes gives challenges in customization and also understanding the DB structure Review collected by and hosted on G2.com.

The ease to develop something in the application and the modular structure of the application. Review collected by and hosted on G2.com.

Its bit complex in the beginning to learn the system, plus there are not much helpful documents available online. Review collected by and hosted on G2.com.

Distributed Order Management , Global Inventory Visibility, Real Time availability monitor functionalities. Review collected by and hosted on G2.com.

Some performance issues related to launching of configurator Review collected by and hosted on G2.com.